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    Hotel Riu Palace Mexico

    Avenida Xaman-Ha, Manzana 3, Lote 4 | Condominio Playacar, Playa del Carmen 77710, Mexico
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    2017-10-02 2017-10-03
    Traveller (7636)
    Pool & Beach (1385)
    Room & Suite (1107)
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    Overview
    • Excellent70%
    • Very good22%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
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    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Riu Palace Mexico
    Special Offer: Your first gift: 500 pts
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    Rooms
    Oct 2Oct 3
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (5,610)
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    2,021 - 2,025 of 3,960 reviews

    Reviewed 10 March 2013

    The hotel is excellent and the staff and food are great, but we tried to call from Canada to the front desk staff; to reach one of the staff in specific or the manager at the front desk. We were following a previous conversation that...More

    1  Thank Rosa155004
    Reviewed 9 March 2013

    After many years of my sister and her husband visiting this resort, we were interested in taking our vacation here as well. I'm so glad we did as it was the most beautifully done renovations. We had seen all the past year pictures of my...More

    5  Thank slbuchanan
    Reviewed 7 March 2013

    This was our second visit to Playacar but our first to this hotel.The Palace has been refurbished and is excellent if you like purple.. The food is very good quality, the hotel bedrooms spacious and the whole hotel is gleaming. All the staff are very...More

    7  Thank Jacqui S
    Reviewed 7 March 2013

    We just got back from a week at the Riu Palace. What a terrific vacation! Yes, the bathrooms take some getting used to (we knew about them before we got there), but in all the years that we have been going to Mexico, and of...More

    3  Thank Prfbruce
    Reviewed 7 March 2013

    We spent 4 nights/5 days at the Riu Palace Mexico 2/23-2/27. We ended up here by an upgrade from the Playacar. The hotel was overbooked so they sent us here. Thank goodness is all I have to say! We stayed at the Riu Palace Riviera...More

    2  Thank ERCLADY
    Royal Hideaway Playacar
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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Restaurant
    • Beachfront
    • Free Internet
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Banquet Room
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$253 - US$600 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 Top resorts Hotel in Playa del Carmen
    • #21 Spa Hotel in Playa del Carmen
    • #24 On the Beach Hotel in Playa del Carmen
    • #25 Luxury Hotel in Playa del Carmen
    • #28 Family Hotel in Playa del Carmen
    • #32 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 434
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, RIU Hotels and Resorts, Hotels.com, Hotwire, Priceline, Cheap Tickets, Cancelon, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Hotel Riu Palace Mexico reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Riu Palace Mexico Hotel ,
    • Riu Palace Mexico Playa Del Carmen ,
    • Riu Palace Playa Del Carmen ,
    • Riu Palace Mayan Riviera ,
    • Riu Playa Del Carmen ,
    • Mexico Palace Riu ,
    • Riu Mexico ,
    • Rui Palace Mexico ,
    • Hotel Riu Palace Mexico Riviera Maya/Playa Del Carmen
    Add Photo Photos
    Traveller (7636)
    Pool & Beach (1385)
    Room & Suite (1107)
    Dining (809)
    Hotel & Grounds (4663)
    Bathroom (96)
    Family and Play Areas (70)
    Business Centre & Event Rooms (25)
    Nearby
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    Ask a question
    Questions & Answers
    kaz_taylor
    21 September 2017|
    AnswerShow all 2 answers
    Response from GB_SW | Reviewed this property |
    Our room (last week) was on second floor - room smelt a little of mildew but no dampness in room at all. All clothes were dry and no moisture at all.
    0
    Votes
    Jaime S
    20 September 2017|
    AnswerShow all 3 answers
    Response from GB_SW | Reviewed this property |
    Defo not put off, amazing place! We all want good weather but a few days rain isn't end of world considering what is happening elsewhere. If really bad you can always buy a pack of cards at hotel shop :) Seriously though... More
    0
    Votes
    Room Tips
    "Room 1051 was really nice and in a good location."
    Read review
    "As close to the beach as possible. We stayed in 2001 and had constant construction noise during the day."
    Read review
    "Ask for a room overlooking the swimming pools or the ornamental pools and fountains, otherwise you'll get..."
    Read review
    "there are no ocean view rooms, we did get the garden view, which was nice because the fountains were..."
    Read review
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