We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
07/08/2017 08/08/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel Riu Palace Mexico

    Avenida Xaman-Ha, Manzana 3, Lote 4 | Condominio Playacar, Playa del Carmen 77710, Mexico
    Hotel website
    Save
    Best prices for your stay
    07/08/2017 08/08/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveller (7322)
          Pool & Beach (1319)
          Room & Suite (1084)
          Hotel Riu Palace Riviera Maya
          5,398 reviews
          #40 of 209 hotels in Playa del Carmen
           
          Magic Blue Hotel
          638 reviews
          #56 of 209 hotels in Playa del Carmen
           
          Hotel Riu Playacar
          4,850 reviews
          #51 of 209 hotels in Playa del Carmen
           
          Dreams Puerto Aventuras Resort & Spa
          4,553 reviews
          #10 of 17 hotels in Puerto Aventuras
           
          Overview
          • Excellent70%
          • Very good22%
          • Average5%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “palm trees” (349 reviews)
          “la bodega” (124 reviews)
          “don julian” (104 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Beachfront
          Pool
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Babysitting
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Hotel Riu Palace Mexico
          Special Offer: Your first gift: 500 pts
          Hotel deals
          Hotel Riu Palace Riviera Maya
          5,398 reviews
          #40 of 209 hotels in Playa del Carmen
           
          Magic Blue Hotel
          638 reviews
          #56 of 209 hotels in Playa del Carmen
           
          Hotel Riu Playacar
          4,850 reviews
          #51 of 209 hotels in Playa del Carmen
           
          Dreams Puerto Aventuras Resort & Spa
          4,553 reviews
          #10 of 17 hotels in Puerto Aventuras
           
          {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
          Rooms
          Aug 7Aug 8
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 0 partner sites to see rooms from .
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "56268d565e2e4258b59f649486517533", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":219633,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":7,"month":8,"year":2017},"checkout":{"day":8,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"56268d565e2e4258b59f649486517533","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":0,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":-1,"highestMetaPriceDisplay":-1,"hotelName":"Hotel Riu Palace Mexico","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjU2MjY4ZDU2NWUyZTQyNThiNTlmNjQ5NDg2NTE3NTMzIiwiQUlLIjoiNTQ4MTBiYWI1MWVmNGY5ZjlkNjQ4MjhkMzk5N2M4NTIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": false, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "07/08/2017", "checkOut": "08/08/2017", "lowestPrice": null, "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (5,450)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages
          There are newer reviews for Hotel Riu Palace Mexico See the most recent reviews

          2,121 - 2,125 of 5,450 reviews

          Reviewed 11 June 2012

          I have just returned from the Riu Palace Mexico and had a wonderful time. The place was beautiful, spotlessly clean and the gardens are immaculate. The staff were so friendly and helpful in all the bars and restaurants. The food was great and we were...More

          2  Thank AnnDixon
          Reviewed 10 June 2012

          This hotel is currently lovely. With its colonial style and lots of dark wood and metal railings and spiral staircases and chandaliers it makes a real impact as soon as you arrive in reception. While I agree that it needs a bit of TLC I...More

          5  Thank grumpsSuffolk
          Reviewed 10 June 2012

          We stayed at RPM from 5th May until 19th May 2012. We are an English couple aged 28 and 30 and have nothing but good things to say about the hotel and the staff. We have travelled quite a lot however this was our first...More

          10  Thank NorthWestHolidayLass
          Reviewed 9 June 2012

          My wife and I have just arrived home after two weeks at the Riu Palace Mexico and thought I would add a brief comment about our stay. Before travelling we had read the comments on Trip Advisor with some trepidation, particularly those that said the...More

          3  Thank Tabbers_12
          Reviewed 8 June 2012

          Where do I start with this place, it was wonderful. After a long flight and an hour transfer we were greeted with a cocktail, a sign of things to come, and then quickly shown to our upgraded room as it was our anniversary. Granted, the...More

          13  Thank CuyChactado
          Hotel Riu Palace Riviera Maya
          5,398 reviews
          #40 of 209 hotels in Playa del Carmen
           
          Magic Blue Hotel
          638 reviews
          #56 of 209 hotels in Playa del Carmen
           
          Hotel Riu Playacar
          4,850 reviews
          #51 of 209 hotels in Playa del Carmen
           
          Dreams Puerto Aventuras Resort & Spa
          4,553 reviews
          #10 of 17 hotels in Puerto Aventuras
           
          About
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Free Parking
          • Restaurant
          • Beachfront
          • Bar/Lounge
          • Breakfast included
          • Spa
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Children Activities (Kid / Family Friendly)
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Concierge
          • Babysitting
          • Banquet Room
          • Conference Facilities
          • Laundry Service
          • Multilingual Staff
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Tennis Court
          • Bar/Lounge
          • Spa
          Details
          • Price range
          • US$277 - US$624 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #15 Top resorts Hotel in Playa del Carmen
          • #20 Spa Hotel in Playa del Carmen
          • #23 Luxury Hotel in Playa del Carmen
          • #23 On the Beach Hotel in Playa del Carmen
          • #28 Family Hotel in Playa del Carmen
          • #32 Romantic Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Family Rooms
          • Number of rooms
          • 434
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Expedia, Priceline, Hotels.com, RIU Hotels and Resorts, Travelocity, Hotwire, TripOnline SA, Cancelon, Evoline ltd, getaroom.com and HotelQuickly so you can book your Hotel Riu Palace Mexico reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Riu Palace Mexico Hotel ,
          • Riu Palace Mexico Playa Del Carmen ,
          • Riu Palace Playa Del Carmen ,
          • Riu Palace Mayan Riviera ,
          • Riu Playa Del Carmen ,
          • Mexico Palace Riu ,
          • Riu Mexico ,
          • Rui Palace Mexico ,
          • Hotel Riu Palace Mexico Riviera Maya/Playa Del Carmen
          Add Photo Photos
          Traveller (7322)
          Pool & Beach (1319)
          Room & Suite (1084)
          Dining (768)
          Hotel & Grounds (4484)
          Bathroom (94)
          Family and Play Areas (67)
          Business Centre & Event Rooms (25)
          Nearby
          Viva Wyndham Maya
          6,522 reviews
          .32 km away
           
          Hotel Riu Yucatan
          5,641 reviews
          .32 km away
           
          ClubHotel Riu Tequila
          7,787 reviews
          .25 km away
           
          Hotel Riu Playacar
          4,850 reviews
          .36 km away
           
          Nearby Restaurants
          Perche No Restaurante Pizzeria
          96 reviews
          1.20 km away
          Casa Cenote
          243 reviews
          1.57 km away
          L'Atelier
          86 reviews
          1.41 km away
          Dona Aurelia sabores Mexicanos
          102 reviews
          1.39 km away
          Nearby Attractions
          Riviera Maya
          577 reviews
          .73 km away
          San Miguel
          340 reviews
          1.59 km away
          Plaza Playacar
          429 reviews
          .30 km away
          Playacar Center
          17 reviews
          .39 km away
          Questions & AnswersAsk a question
          wcs222
          Hello, Do guests staying at the Riu Palace Mexico have access to the a la carte restaurants (for dinner) in the other sister Riu hotels (specifically Riu Palace Riviera Maya, Riu Yucatan, Riu Tequila)? I know that lunch is allowed, but it would be good to get more variety/choices for dinner.
          23 June 2017|
          Answer Show all 2 answers
          Response from Carol G |
          The short answer is no, you have to have your evening meal in your own hotel which has a la carte restaurants as well as the buffet restaurant.
          0
          Votes
          Linda I
          Hi Is anyone aware of the room allocation if booked via Thompsons Are these varied. Or say all garden view etc
          22 June 2017|
          Answer Show all 3 answers
          Response from LionheartLondon |
          Hi Linda, I believe Thomson's rooms are all facing out of the Riu and you have to upgrade for a courtyard view! I am traveling 26th July.... can't wait 😀
          1
          Vote
          Room Tips
          "I think it was well situated for all rooms ! Stage was below a few rooms ,but show was over by 11 , so very..."
          Read review
          "Outward facing rooms overlook the Riu Yucatan. Inward facing look out on to the central fountains."
          Read review
          "nice rooms, 24/7 food and drinks."
          Read review
          "Request a fountain view. The staff will try their best to accommodate you."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing