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Paradisus Playa Del Carmen La Esmeralda

2.5 km from Playa del Carmen centre
  • Free Wifi
  • Free Parking
  • Breakfast included
Apr 2 Apr 3
1 room, 2 adults, 0 children
SAVE US$328 US$681*US$353*View Deal
US$436*View Deal
US$415*View Deal
5a Avenida Esquina Calle 112, Playa del Carmen 77719, Mexico
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02/04/2017 03/04/2017
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    02/04/2017 03/04/2017
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    Traveller rating
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    All reviews family concierge mole kids zone kids club sunrise grill hydro grill fc pool heated pool naos buffet bana fusion the pirate ship pool bedroom master suite dinner reservations balloon animals adult side kids pool family vacation bubble bath swim up room gabi club
    Reviewed yesterday

    This Resort is all luxury, clean, neat, espectacular and reeeeally good food!.... for couple (La Perla adults only) and La Esmeralda for family that have young kids and want something relaxing( pool, food and some events for kids and GO TO SLEEP EARLY,!). We( group...More

    Reviewed yesterday

    Having stayed at various Ritz Carlton Resorts, I have to say that Paradisus is up to participate if not above standard. All of our needs were anticipated and taken care of. The resort never seemed crowded although it was almost completely booked. Will most definitely...More

    Review collected in partnership with Meliá Hotels International
    Reviewed 3 days ago

    I travel about 2/3 times a year and have seen many hotels . This hotel was recommended to me by someone but I now know not to trust everything people say . I had booked this hotel for a holiday vacation with my husband and...More

    Review collected in partnership with Meliá Hotels International
    Response from QD_Paradisus, Guest Experience at Paradisus Playa Del Carmen La Esmeralda

    Dear Q950OYstevens, We appreciate the time that you have invested on writing an overview of your stay with us. There seems to have been a number of deficiencies encountered which are very atypical and not reflective of our brand experience; if this stay was marred...More

    Reviewed 3 days ago

    We had 2 adults and 2 teenage boys (age 16 and 14). Reservations told us our only option was the very expensive 2 bedroom master suite. They said we could not stay at La Perla because the boys were too young, we could not book...More

    Review collected in partnership with Meliá Hotels International
    Reviewed 3 days ago

    the resort needs much better food and overall service levels for the all inclusive price that was charged. The dining experience every night was long and painful for our group because of trying to upcharge us for wine, food, etc.... which should have been included...More

    Review collected in partnership with Meliá Hotels International
    Response from QD_Paradisus, Guest Experience at Paradisus Playa Del Carmen La Esmeralda

    Dear D1752OYgregr, We apologize for not meeting your expectations during your recent gateway. Please be certain that we’ve taken your comments really serious and we will ensure that situations like these will not happen in the future. We look forward to welcome you back to...

    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Beachfront
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free Parking
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    Pool/Beach Area (785)
    Hotel & Grounds (708)
    Room/Suite (450)
    Dining (429)
    Nearby Restaurants
    Passion by Martin Berasategui
    366 reviews
    .10 km away
    Bana Restaurant
    61 reviews
    .09 km away
    105 reviews
    1.49 km away
    Canibal Royal
    373 reviews
    1.42 km away
    Nearby Attractions
    Playa Punta Esmeralda
    253 reviews
    .40 km away
    Mexico Waterjets
    131 reviews
    1.20 km away
    L' Aquarium
    22 reviews
    1.12 km away
    Arrendadora Turistica Noa
    6 reviews
    1.00 km away
    Questions & AnswersAsk a question
    What is the email address for making restaurant reservations in advance of my stay?
    23 March 2017|
    What is your answer?
    Posting guidelines
    Is there a two bedroom family concierge suite. I only saw the one bedroom offered
    22 March 2017|
    What is your answer?
    Posting guidelines
    Pennie S
    I was glad to read your review. We are traveling there in April. I have been very excited about the resort, but now my friends have me worried about getting sick from the food and the drinks? Was this ever a concern of yours...considering you also have small children traveling with you? It will only be my husband and I, as we are traveling with a group. My thoughts have been a 4 1/2 star resort can not afford to have people getting sick...but this is Mexico! ;)
    21 March 2017|
    Response from Laila A |
    Yes, this is Mexico. No matter how good the quality of the resort, we have always had someone in our party fall prey to foodborne illness at least once during the trip. It is temporary, and we accept it as just one of the... More
    Room Tips
    "swim up pool room"
    msxb, 20 hours agoRead review
    "Family concierge was totally worth it."
    wal514, 3 days agoRead review
    "Rooms facing the pool have a better view. One bedroom suites are fantastic and spacious."
    mveyvoda, 3 days agoRead review
    "Make sure they dont have you on the family side if you don't have children...all restuarants are a 1/2..."
    47GlobeTrotter, 5 days agoRead review
    "2208... beach view, quiet, pool view, centrally located."
    Crypto G, 5 days agoRead review
    "No rooms have ocean views."
    deb834, 6 days agoRead review
    "The Concierge level, which offers better views, better food, and exclusive pool and beach areas."
    EMGMom, 7 days agoRead review
    "We stayed in the Family concierge - HIGHLY RECOMMEND if you are traveling with children!"
    Tanya L, 8 days agoRead review
    "The swim-up room was fabulous!"
    K7262AJmichelem, 8 days agoRead review
    "Definitely upgrade to Family Concierge if you are traveling with children."
    243tapsp, 9 days agoRead review
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