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    Paradisus Playa Del Carmen La Esmeralda

    5a Avenida | corner Calle 112, Playa del Carmen 77710, Mexico
    +1 855-269-5374
    Hotel website
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    Lowest prices for your stay
    2017-11-06Check In 2017-11-07Check Out
    1 room, 2 adults, 0 children
    US$512
    US$289
    SAVE US$223
    US$405
    US$512
    Traveller (4900)
    Room & Suite (1273)
    Pool & Beach (983)
    Paradisus Playa del Carmen La Perla
    9,042 reviews
    #20 of 211 hotels in Playa del Carmen
     
    Family Concierge at Paradisus La Esmeralda
    138 reviews
    #106 of 211 hotels in Playa del Carmen
     
    Paraiso Azul's -Casa De Gopala
    111 reviews
    #140 of 211 hotels in Playa del Carmen
     
    Royal Service at Paradisus La Perla
    249 reviews
    #26 of 211 hotels in Playa del Carmen
     
    Overview
    • Excellent72%
    • Very good19%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “family concierge” (1,157 reviews)
    “mole” (611 reviews)
    “kids zone” (250 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Paradisus Playa Del Carmen La Esmeralda
    Offers & Announcements: Up to 25% off only today
    Hotel deals
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    Paradisus Playa del Carmen La Perla
    9,042 reviews
    #20 of 211 hotels in Playa del Carmen
     
    Family Concierge at Paradisus La Esmeralda
    138 reviews
    #106 of 211 hotels in Playa del Carmen
     
    Paraiso Azul's -Casa De Gopala
    111 reviews
    #140 of 211 hotels in Playa del Carmen
     
    Royal Service at Paradisus La Perla
    249 reviews
    #26 of 211 hotels in Playa del Carmen
     
    Rooms
    Nov 6Nov 7
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (7,485)
    There are newer reviews for Paradisus Playa Del Carmen La Esmeralda
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    11 - 15 of 4,825 reviews

    Reviewed 1 week ago via mobile

    We just returned from a 5 night/6 day stay at La Esmeralda. I was traveling with my wife and two kids, ages 5 and 6. Pros - My kids loved the kids club and the events they put on there. - The pool was fairly...More

    Thank Ryan D
    Response from QD_Paradisus, Gerente at Paradisus Playa Del Carmen La EsmeraldaResponded 6 days ago

    Dear Ryan D, Thank you for sharing your feedback through this mean. Your comments are truly valuable for us, as this allows us to improve our service levels and product. We are happy to see that overall you had a great family vacation experience and...More

    Reviewed 1 week ago

    We are a family of 4, with 2 young children. We enjoyed our time at the hotel, and we particularly liked the pools, the beach, and the abundance of vegetation throughout the resort. Standout feature for us : Kids Zone, which is a daycare service...More

    Thank inza7
    Response from QD_Paradisus, Gerente at Paradisus Playa Del Carmen La EsmeraldaResponded 6 days ago

    Dear inza7, It was lovely to read your detailed feedback about your recent stay on Paradisus La Esmeralda. On behalf of all the staff members that you took the time to highlight, I thank you for entrusting Paradisus La Esmeralda with your holiday. Your fine...More

    Reviewed 1 week ago

    If you attend the Evening Shows at North Bar on the resort, be sure to Find Carmen. She served us for three shows while we were there and it was always service with a smile. Quick,Friendly and never forgot an order.More

    Thank Tim P
    Response from QD_Paradisus, Gerente at Paradisus Playa Del Carmen La EsmeraldaResponded 6 days ago

    Dear Tim P, On behalf of the staff of Paradisus, I would like to thank you firstly, for entrusting us to make this a great vacation, and also for highlighting some of the individuals that played a significant role in making this experience the success...More

    Reviewed 1 week ago

    Everything was perfect from the time we arrived until we left. Everyone was so accommodating. I Would highly recommend an all inclusive resort and great place for families as well as adult only places.More

    Review collected in partnership with Meliá Hotels International
    3  Thank Deborah C
    Response from QD_Paradisus, Gerente at Paradisus Playa Del Carmen La EsmeraldaResponded 1 week ago

    Dear Deborah C, Thank you for the great rating and review after your recent stay at Paradisus Playa del Carmen. As you mentioned Paradisus Playa del Carmen, an all-inclusive luxury resort, is the perfect destination for couples looking for endless romance, from dream weddings to...More

    Reviewed 1 week ago

    We stayed at the hotel for 8 days and I booked the 1 bedroom suite. The hotel and rooms are beautiful and well maintained, the beach is ok not the best beach in Playa del Carmen. The hotel has over 10 restaurants but the variety...More

    Review collected in partnership with Meliá Hotels International
    1  Thank Copas2008
    Response from QD_Paradisus, Gerente at Paradisus Playa Del Carmen La EsmeraldaResponded 1 week ago

    Dear Copas2008, Thank you for taking the time to review Paradisus La Esmeralda. ​ Guest service is our first priority, and we regret to hear that you found unfriendly staff. Be sure that we will work with our staff in order to provide an impeccable...More

    Paradisus Playa del Carmen La Perla
    9,042 reviews
    #20 of 211 hotels in Playa del Carmen
     
    Family Concierge at Paradisus La Esmeralda
    138 reviews
    #106 of 211 hotels in Playa del Carmen
     
    Paraiso Azul's -Casa De Gopala
    111 reviews
    #140 of 211 hotels in Playa del Carmen
     
    Royal Service at Paradisus La Perla
    249 reviews
    #26 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free Parking
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$307 - US$1,210 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Green Hotel in Playa del Carmen
    • #12 Family Hotel in Playa del Carmen
    • #18 Top resorts Hotel in Playa del Carmen
    • #24 Spa Hotel in Playa del Carmen
    • #26 Luxury Hotel in Playa del Carmen
    • #26 Romantic Hotel in Playa del Carmen
    • #26 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 488
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Prodigios Interactivos SA, Hotels.com, Booking.com, Travelocity, Orbitz, Hotwire, HotelQuickly, getaroom.com, Cancelon and TripOnline SA so you can book your Paradisus Playa Del Carmen La Esmeralda reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Paradisus Playa Del Carmen La Esmeralda Hotel Playa Del Carmen ,
    • Paradisus Playa Del Carmen La Esmeralda Riviera Maya, Mexico
    Add Photo Photos
    Traveller (4900)
    Room & Suite (1273)
    Pool & Beach (983)
    Dining (602)
    Hotel & Grounds (2858)
    Family and Play Areas (134)
    Bathroom (90)
    Business Centre & Event Rooms (12)
    Nearby
    Sponsored by:
    Family Concierge at Paradisus La Esmeralda
    138 reviews
    .23 km away
     
    Paraiso Azul's -Casa De Gopala
    111 reviews
    .55 km away
     
    Royal Service at Paradisus La Perla
    249 reviews
    .32 km away
     
    Paradisus Playa del Carmen La Perla
    9,042 reviews
    .14 km away
     
    Nearby Restaurants
    Passion by Martin Berasategui
    486 reviews
    .14 km away
    Bana Restaurant
    117 reviews
    .15 km away
    Mole
    103 reviews
    .10 km away
    La Vagabunda Fiesta
    205 reviews
    1.13 km away
    Nearby Attractions
    Playa Punta Esmeralda
    304 reviews
    .47 km away
    Arrendadora Turistica Noa
    10 reviews
    .95 km away
    Centro Ceremonial Kohunlich
    10 reviews
    1.22 km away
    Go Natural Explorers
    1,834 reviews
    1.13 km away
    Ask a question
    Questions & Answers
    BrookePZ
    11 October 2017|
    AnswerShow all 2 answers
    Response from MommaLash22 | Reviewed this property |
    It's about a 20 minutes taxi ride. Definitely can not walk. The resort is GORGEOUS, inside the walls, but it is not located in the best area surrounding it.
    0
    Votes
    Sarah A
    10 October 2017|
    AnswerShow all 2 answers
    Response from QD_Paradisus | Property representative |
    Dear Sarah A, Thank you for contacting Paradisus Playa del Carmen. Regarding your concern, I would like to notify you there are different options like rollaway beds or the sofabed, please feel free to contact to... More
    0
    Votes
    Google Translation
    Room Tips
    "Family concierge is a nice feature for families with small kids."
    Read review
    "Room with pool access were AWESOME!"
    Read review
    "Book a swim up room. Definetely worth the extra buck."
    Read review
    "We had a wonderful time here. We did have to override our ac unit so it would reach our desired temperature..."
    Read review
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