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2018-02-08 2018-02-09
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    Paradisus Playa Del Carmen La Esmeralda

    5a Avenida | corner Calle 112, Playa del Carmen 77710, Mexico
    +1 855-269-5374
    Hotel website
    Lowest prices for your stay
    2018-02-08 2018-02-09
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    Savings alert: 13% below average rate

    The price you found is 13% lower than this hotel's average rate of US$589/night.

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    Traveller (5118)
    Room & Suite (1287)
    Pool & Beach (1094)
    • Excellent72%
    • Very good19%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “family concierge” (1,220 reviews)
    “mole” (641 reviews)
    “kids zone” (262 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Paradisus Playa Del Carmen La Esmeralda
    Offers & Announcements: 6th Anniversary deals!
    Hotel deals
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    Feb 8Feb 9
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Free Cancellation
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    Write a ReviewReviews (7,889)
    There are newer reviews for Paradisus Playa Del Carmen La Esmeralda
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    21 - 25 of 5,071 reviews

    Reviewed 5 days ago

    Resort was beautifully maintained. The staff is excellent and very friendly. What struck me the most was the quality of the food and the options available. The food was fantastic as was the wait staff. It amazed me how well-trained all members of the staff...More

    Review collected in partnership with Meliá Hotels International
    Thank Andyserowitz
    Response from QD_Paradisus, Gerente at Paradisus Playa Del Carmen La EsmeraldaResponded 4 days ago

    Dear Andyserowitz, After reading your review, we are thinking how fortunate we are to accomplish your expectations. We want you to know that we enjoy receiving these kind of messagesand hope we can continue to have opportunities to hos you again. Best Regars. Where you...More

    Reviewed 6 days ago

    The pools were too cold .there was one pool that was heated but it was only available rooms that had concierge service. Food was great and service is excellent. The entertainment was very nice too. There were many choices for restaurants. You just have to...More

    Review collected in partnership with Meliá Hotels International
    1  Thank josephaY3535HB
    Reviewed 6 days ago

    Went here with my husband for a work trip and to review the hotel for Mom and Travel. The resort was clean and service was amazing. We are especially thankful for the help we had at the Reservation desk to book our dinners and for...More

    2  Thank Jaclyn P
    Reviewed 6 days ago

    I have been meaning to review our stay at Paradisus La Esmeralda for quite some time now, but have not gotten around to it. The 5 of us (2 adults, 3 children ages 11, 3, & 1) stayed from December 5-9th. I booked a One...More

    3  Thank jozflores
    Reviewed 6 days ago

    Pool was FREEZING! We paid extra for the swim up suite but couldn't even use it due to the freezing water. The food and drinks were below standard, and getting a reservation was almost impossible to do.

    Review collected in partnership with Meliá Hotels International
    Thank kayleye2018
    Awards & Recognition
    GreenLeadersPlatinum level
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free Parking
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Adult pool
    • Outdoor pool
    • Price range
    • US$336 - US$949 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Green Hotel in Playa del Carmen
    • #7 Family Hotel in Playa del Carmen
    • #18 Top resorts Hotel in Playa del Carmen
    • #22 Spa Hotel in Playa del Carmen
    • #26 Romantic Hotel in Playa del Carmen
    • #26 On the Beach Hotel in Playa del Carmen
    • #27 Luxury Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 488
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Prodigios Interactivos SA, Orbitz, Travelocity, Hotels.com, Priceline, getaroom.com, Evoline ltd, Cancelon and TripOnline SA so you can book your Paradisus Playa Del Carmen La Esmeralda reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Paradisus Playa Del Carmen La Esmeralda Hotel Playa Del Carmen ,
    • Paradisus Playa Del Carmen La Esmeralda Riviera Maya, Mexico
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    Traveller (5118)
    Room & Suite (1287)
    Pool & Beach (1094)
    Dining (604)
    Hotel & Grounds (3000)
    Family and Play Areas (138)
    Bathroom (91)
    Business Centre & Event Rooms (12)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    freddy n
    21 January 2018|
    AnswerShow all 4 answers
    Response from QD_Paradisus | Property representative |
    Dear freddy n, Thank you for contacting Paradisus Playa del Carmen. I would like to inform you regarding your concern; the main pool is not heated, the only heated pool is in the Family Concierge Area and is for... More
    Google Translation
    21 January 2018|
    Response from QD_Paradisus | Property representative |
    Dear foodpro, Thank you for contacting Paradisus Playa del Carmen. I would like to inform you yes, Paradisus has rooms and handicap facilities. Please do not hesitate to contact to paradisus.playadelcarmen@meliacom for... More
    Google Translation
    21 January 2018|
    AnswerShow all 2 answers
    Response from graysotx | Reviewed this property |
    They can give you a card that indicates you must have gluten-free meals. Also, at every reservation restaurant we went to, the server asked us about gluten and about food allergies. They're readily able to offer you choices.
    Room Tips
    "The rooms can be very far."
    Read review
    "We had a swim up room but found the water cool"
    Read review
    "The family concierge was a nice touch but we felt that we didn't need it much. Younger families might..."
    Read review
    "We had a 1 bedroom suite and that was very nice for our family of 4."
    Read review
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