We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
2018-02-04 2018-02-05
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Real Playa del Carmen

    5th Avenue Between 34th & 38th Sts, Playa del Carmen 77710, Mexico
    Save
    Lowest prices for your stay
    2018-02-04 2018-02-05
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Show Prices
    Like saving money? We search up to 200 sites for the lowest prices
    No availability for your dates from these sites
    Traveller (573)
    Pool & Beach (89)
    Room & Suite (87)
    Overview
    • Excellent29%
    • Very good37%
    • Average14%
    • Poor10%
    • Terrible10%
    Travellers talk about
    “ave” (63 reviews)
    “beach” (229 reviews)
    “coba” (6 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Bar/Lounge
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Babysitting
    3.5 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel"},"scriptFlags":null}
    Rooms
    Feb 4Feb 5
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 0 partner sites to see rooms from .
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "69135b06597544dbac2a91b35e5f8731", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":240509,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":2,"year":2018},"checkout":{"day":5,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"69135b06597544dbac2a91b35e5f8731","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":0,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":-1,"highestMetaPriceDisplay":-1,"hotelName":"Real Playa del Carmen","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjY5MTM1YjA2NTk3NTQ0ZGJhYzJhOTFiMzVlNWY4NzMxIiwiQUlLIjoiZjBlOWM4Zjk0MzY4NDEwNDhkYjZjMzFlYmI0MjAwZjIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": false, "metaAvailability": false, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "04/02/2018", "checkOut": "05/02/2018", "lowestPrice": null, "hasDates": true, "hacComplete": true, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"name":"ibex_room_grid_hsx"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"name":"ibex_room_grid_row_hsx"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (973)
    There are newer reviews for Real Playa del Carmen
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    21 - 25 of 478 reviews

    Reviewed 11 March 2014

    The hotel is perfectly located if you are looking to stay in Playa del Carmen during your whole trip. Nice lobby/bar just in front of La Bodeguita del Medio. If you pay a little bit extra of the all-inclusive plan, you get this "VIP bracelet"...More

    1  Thank FoodieQRO
    Response from Playa04, Manager at Real Playa del CarmenResponded 17 March 2014

    Thank you very much indeed for your comments, we really appreciatte your time and notes, and hoping that you are coming back again soon. Best Regards.

    Reviewed 7 March 2014

    Well I just got back from a 2 week vacation to Playa Del Carmen...again. We decided to do an all inclusive this time around and picked the Real Playa Del Carmen because it was situated right where we wanted to be.. on 5th Ave. When...More

    5  Thank 1735Juliek
    Response from Playa04, Manager at Real Playa del CarmenResponded 12 March 2014

    We really apologize if we did not exceeded you expectations and we do our best effort to improve facilities and service, we keep in mind all you comments which ar so important for us. I talked already with all Supervisor. Best Regards,

    Reviewed 1 March 2014

    We Had to upgrade to a better room upon arrival add an extra $140. usd for 2 weeks,,,,,, and we were also offered use and restaurant of there sister hotels down at the beach these hotels are 5 * $750.00 for my husband and I,,,,,,,...More

    2  Thank Maria181793
    Response from Playa04, Manager at Real Playa del CarmenResponded 10 March 2014

    We thank you for your time and comments, which are so welcome, We already wrote down your notes in order to improve and change. We aprreciate your comments. Best Regards.

    Reviewed 22 February 2014

    My wife and I just returned two days ago from this quaint but tired and dated property. We did our research on this resort by reading numerous and variously rated reviews. We had no misconceptions as to what to expect, so we didn't set ourselves...More

    2  Thank Paul676
    Response from Playa04, Manager at Real Playa del CarmenResponded 8 March 2014

    We really appreciate your commnets, many of them are so important for us, and also we would like to improve and to change. Than You very much mentioned all employees and service. Best Regards.

    Reviewed 21 February 2014 via mobile

    Don't stay here if you need real WiFi. It is 25kbs at its peak. I called ahead to inquire if they had Wi-Fi in the rooms, but I failed to ask if it worked. The staff are great the food is excellent. But they're cheapening...More

    1  Thank BcJoe
    Response from Playa04, Manager at Real Playa del CarmenResponded 28 February 2014

    We really apologize if we could not exceded you expectations, we already write down your comments and mentiones to our System Departament, it is so important for us. We like to improve and always do. Best Regards.

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Breakfast included
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • US$68 - US$309 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #56 Top resorts Hotel in Playa del Carmen
    • #84 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 135
    • Reservation Options
    • TripAdvisor is proud to partner with HotelQuickly, Cancelon, TripOnline SA and Evoline ltd so you can book your Real Playa del Carmen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Real Playa Del Carmen Hotel Playa Del Carmen ,
    • Real Hotel Playa Del Carmen ,
    • Playa Carmen ,
    • Real Playa Carmen ,
    • Playa Del Carmen Real ,
    • Real Playa Del Carmen Riviera Maya, Mexico
    Add Photo Photos
    Traveller (573)
    Pool & Beach (89)
    Room & Suite (87)
    Dining (47)
    Hotel & Grounds (340)
    Family and Play Areas (9)
    Bathroom (5)
    Business Centre & Event Rooms (3)
    Nearby
    Nearby HotelsSee all 215 hotels in Playa del Carmen
    Koox Hotel Banana
    333 reviews
    .11 km away
    Live Aqua Boutique Resort Playa del Carmen
    615 reviews
    .16 km away
    Casa Ticul Hotel by Koox
    858 reviews
    .21 km away
    Blue Parrot 5th Avenue
    138 reviews
    .21 km away
    Nearby Restaurants
    Club de la Cerveza
    676 reviews
    .11 km away
    500 Gramos Grill
    882 reviews
    .08 km away
    Puerto Cocina Urbana
    469 reviews
    .07 km away
    El Muelle Restaurant
    773 reviews
    .12 km away
    Nearby Attractions
    Caminarte
    10 reviews
    .25 km away
    Cenote Xperience
    726 reviews
    .32 km away
    Mexico Blue Dream
    810 reviews
    .30 km away
    Diversity Diving
    273 reviews
    .27 km away
    Questions & Answers
    Get quick answers from Real Playa del Carmen staff and past guests.
    Note: your question will be posted publicly on the Questions & Answers page.
    Posting guidelines
    Submit
    Room Tips
    "Ocean view or better offer ocean views or Oceanside."
    Read review
    "Third floor or first floor only. Avoid the middle rooms on the opposite side of the ocean"
    Read review
    "Poolside is also called ocean view...as all poolside face the ocean(even if you cant see it)."
    Read review
    "Beach Front Junior Suite Walkout"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing