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Hacienda Paradise Boutique Hotel by Xperience Hotels

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Traveller (558)
Room & Suite (306)
Pool & Beach (227)
Overview
10 Ave. Between St. 20 & St. 22, Playa del Carmen 77710 Mexico See on map
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star accommodation
Reviews (1,600)
Filter reviews
729 results
Traveller rating
472
193
37
15
12
Traveller type
Time of year
LanguageEnglish
More languages
472
193
37
15
12
Show reviews that mention
All reviews yogurt reina roja comfortable hotel master suite location is great two blocks nice pool every morning ceiling fan rooms were very clean water pressure our honeymoon cancun airport avenue mexico concierge walmart
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1 - 5 of 729 reviews
Reviewed today via mobile

I traveled alone on this trip and didn’t speak any Spanish Isabel at the front desk made my stay so much easier. I recommend this hotel because it’s close to the ocean, local shops and amazing restaurants. The staff here are so welcoming to English...More

Thank heatherdgeist
Reviewed 1 week ago

The hotel is conveniently located in the best part of Playa del Carmen, 1 block from 5th ave where everything happens. All the personnel were very attentive and kind, all the time taking care of making ourselves feel comfortable and happy. The rooms are very...More

Review collected in partnership with this hotel
Thank Argentinian
Response from XperienceHR, Ambassador Relations Devotee at Hacienda Paradise Boutique Hotel by Xperience HotelsResponded 3 days ago

Dear ambassador Argentinian: First of all, we appreciate the time you having taken to share your opinion about us. We are so happy to read that you had a nice stay. As you mention it , we are in a very good location and this...More

Reviewed 2 weeks ago

The arrival was nice. We got to the hotel late at night and there was a securit/bell boy who didn´t offer to carry our lugagge. I did it myself up to the reception and to the room. I was welcomed by Raul a nice guy...More

Thank Guide732760
Response from XperienceHR, Ambassador Relations Devotee at Hacienda Paradise Boutique Hotel by Xperience HotelsResponded 1 week ago

Dear Ambassador Guide732760: Thank you for having taken your time to post your comment. Your opinion is the most important thing for us, we focus all our time and experience to make your stay very comfortable and we are so happy reading how our hospitality...More

Reviewed 3 weeks ago via mobile

The tone for this visit was set at check in, when I approached the front desk and was basically ignored. The only other person in the lobby was the security/ bellhop man, who had to prompt the receptionists that someone would like their attention. And...More

1  Thank Mark S
Response from XperienceHR, Gerente at Hacienda Paradise Boutique Hotel by Xperience HotelsResponded 2 weeks ago

Dear Ambassador Mark S, We thank you infinitely for investing time in letting us know all the details about your stay, this is the most important thing for us to be able to work and improve every day. I am very sorry for the impression...More

Reviewed 4 weeks ago via mobile

We booked a room in “Illusion Boutique Hotel by Xperience Hotels” via Expedia. When we arrived to the hotel the receptionist told us that the booking wasn’t registered in their system (we had a confirmation) and they will give us a room in different hotel,...More

1  Thank Yoni A
Response from XperienceHR, Gerente at Hacienda Paradise Boutique Hotel by Xperience HotelsResponded 2 weeks ago

Dear Ambassador Yoni A, I thank you on behalf of the entire team of Hacienda Paradise Hotel Boutique for the time you have taken to write us a comment about your stay, the most valuable thing for us is to know all the details and...More

View more reviews
About
Description
A private oasis of elegance and seduction in the heart of Playa del Carmen. This stylish hotel offers a unique and memorable holiday experience in the idyllic setting of the cosmopolitan and coastal city of Playa More del Carmen.Hacienda Paradise enjoys an excellent location close to the famous 5th Avenue and its numerous shops, restaurants and bars. Located between the 10th Avenue and the famous "Quinta Avenida" (5th Avenue), pedestrian walkway only two blocks away from the Caribbean Sea, this Boutique hotel offers relax and comfort steps away from some of the most beautiful powder white sandy and turquoise crystalline water the Mayan Riviera has to offer. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Restaurant
Air Conditioning
Airport Transportation
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair Access
Beachfront
Room Service
Free Parking
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
33
Price range
US$52 - US$250 (Based on Average Rates for a Standard Room)
Also Known As
Hacienda Paradise Boutique Hotel By Xperience Playa Del Carmen
,
Hotel Hacienda Paradise Boutique
,
Hacienda Paradise Boutique Hotel By Xperience Hotels Riviera Maya/Playa Del Carmen, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
33
Price range
US$52 - US$250 (Based on Average Rates for a Standard Room)
Also Known As
Hacienda Paradise Boutique Hotel By Xperience Playa Del Carmen
,
Hotel Hacienda Paradise Boutique
,
Hacienda Paradise Boutique Hotel By Xperience Hotels Riviera Maya/Playa Del Carmen, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (558)
Room & Suite (306)
Pool & Beach (227)
Dining (66)
Amenities (15)
Family and Play Areas (3)
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Questions & Answers
Ask a question
Clare H
January 15, 2018|
AnswerShow all 5 answers
Response from Tanya T | Reviewed this property |
better take taxi to the ferry. its a good 20 min walk and if done with suitcases in that weather its not so pleasant. taxis are cheap and you can order one from the hotel too. i think its allways bussy there )
1
Vote
dygj225
December 27, 2016|
Answer
Response from Steven J | Reviewed this property |
The rates are very reasonable
0
Votes
Room Tips
"Room facing the pool"
Jeyner
Jun. 7, 2018
Read review
"The master suite is worth the price - bar, TV area, huge bedroom and bathroom with Jacuzzi and bidet!"
S691HHannb
May 17, 2018
Read review
"There is no elevator so ask for first level if you don't like stairs."
elCubanito305
Jan. 30, 2018
Read review
"Try to book room far from the street and in upper floors if possible."
drshervin
Jan. 12, 2018
Read review
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