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Hacienda Paradise Boutique Hotel by Xperience Hotels

PricelineUS$67*
View Deal
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$100*
US$67*
US$89*
US$100*
US$67*
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Hacienda Paradise Boutique Hotel by Xperience Hotels
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1,294 Reviews from our TripAdvisor Community

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Showing 650: English reviews
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Christchurch, New Zealand
Reviewed 3 days ago NEW

This hotel is in a great location, close to shops restaurant's. The room is very dark, the bed uncomfortable the use of the in room safe cost a $100 US deposit. The restaurant at the hotel was closed so we can not get ice, but not a place to eat here when you are close to some very nice restaurants....

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Helpful?
Thank Jennie G
Reviewed 1 week ago

The location of Hacienda is pretty good - walkable to the shopping, nightlife and beaches of Playa del Carmen but the hotel itself is pretty underwhelming. The rooms are extremely basic - you can only use the air conditioning when you insert your room key into it, the WiFi barely works, the breakfast is limited and the pool is in...

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Thank David G
Phoenix, Arizona
Reviewed 1 week ago

I really liked this hotel because of our large room with nice balcony overlooking the pool. There is a spacious lobby that offers a tour desk to arrange trips to nearby attractions, transportation to airport, etc. The hotel is within walking distance of a ferry to Cozumel, chocolate (drinking) shop, pizza/pasta restaurant across the street, and pedestrian nightlife/shopping district. The...

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Helpful?
Thank chochunter
Malmö
Reviewed 3 weeks ago via mobile

Thanks to the tip of a friend, I have chosen this place instead of ending up in one of the tourist traps located inside the "Condominio Playacar". The position is perfect: 10 minutes to the beach, 5 to downtown, shopping mall, ADO buses terminal. Everything is close by. The place is just beautiful. Doesn't look like from outside, but it...

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Thank Ilaria A
Melbourne, Australia
Reviewed 3 weeks ago

We had a wonderful experience. Great hotel in a great spot with staff who could not do enough to make your stay wonderful. The included breakfast was very good. A nice way to start the day around the pool setting

Review collected in partnership with this hotel
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Thank Sue N
Sydney, Australia
Reviewed 3 weeks ago

Lovely quiet hotel with a beautiful pool area and good breakfast included. The best part was the wonderful staff that made us feel very welcome and were always available to help with anything we needed to know.

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Thank vdeadman
Holland, Michigan
Reviewed 3 weeks ago via mobile

From the moment we walked in we were warmly welcomed & felt cared for. Since honeymooning our bed was decorated for us! Room was lovely w hand carved furniture. Pool pleasant & clean. Staff exceptional. Buffet breakfast good but lacked meat or eggs. Went across the street for breakfast day two. Location is 1 block from all the action on...

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Thank 120Debra
Tampa, Florida
Reviewed 4 weeks ago

We had a pretty good stay at the Hacienda Paradise. Pros: Located fairly close to the action on 5th Ave, easy to get to the beach clubs, restaurants, and shops. Inexpensive when compared to the all-inclusives. Wonderful staff...very friendly and accommodating. Breakfast was included in our rate (more about the rate later) and was pretty decent. Shower was great and...

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Helpful?
Thank Jim S
XperienceHR, Ambassador Relations Devotee at Hacienda Paradise Boutique Hotel by Xperience Hotels, responded to this review

Dear Ambassador Jim S. Thank you so much for your comment, we appreciate the time you dedicate into reviewing our hotel. We are very sorry for all the inconveniences that you happened during your stay. We assure you that we are working on fixing them and getting better every day, our Ambassador’s (Guests) comfort is one of our main goals....

Richmond, Virginia
Reviewed 4 weeks ago

I highly recommend this lovely hotel. The staff was very helpful and friendly. The food is great. The room was perfect. Liked the pool a lot ! No children running around and yelling. Many thanks for a wonderful vacation here at this hotel.

Review collected in partnership with this hotel
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Thank Mary H B
XperienceHR, Ambassador Relations Devotee at Hacienda Paradise Boutique Hotel by Xperience Hotels, responded to this review

Dear Ambassador Mary H B, Thank you so much for your comment! We are so honored that you gave us the highest ranking but of course the best honor was having you stay with us again at our beloved Hacienda Paradise. Rest assured that our Hospitality Devotees (Staff), myself included are so very pleased to know that we helped make...

San Jose, California
Reviewed 25 March 2017

I was impressed with the friendliness and helpfulness of the staff. My only complaint was that breakfast was a little ob the skimpy side. Would have appreciated the great cottage cheese that I found at other hotel breakfasts.

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Thank annlouisep2017

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
A private oasis of elegance and seduction in the heart of Playa del Carmen. This stylish hotel offers a unique and memorable holiday experience in the idyllic setting of the cosmopolitan and coastal city of Playa del Carmen.Hacienda Paradise enjoys an excellent location close to the famous 5th Avenue and its numerous shops, restaurants and bars. Located between the 10th Avenue and the famous "Quinta Avenida" (5th Avenue), pedestrian walkway only two blocks away from the Caribbean Sea, this Boutique hotel offers relax and comfort steps away from some of the most beautiful powder white sandy and turquoise crystalline water the Mayan Riviera has to offer. ... more   less 

Additional Information about Hacienda Paradise Boutique Hotel by Xperience Hotels

Address: 10 Ave. Between St. 20 & St. 22, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $102 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hacienda Paradise Boutique Hotel by Xperience Hotels 3.5*
Number of rooms: 33
Reservation Options:
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Also Known As:
Hacienda Paradise Boutique Hotel By Xperience Playa Del Carmen
Hotel Hacienda Paradise Boutique
Hacienda Paradise Boutique Hotel By Xperience Hotels Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#29 Romantic Hotel in Playa del Carmen
#31 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda Paradise Boutique Hotel by Xperience Hotels staff and other travellers.
22 questions
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Questions? Get answers from Hacienda Paradise Boutique Hotel by Xperience Hotels staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on calle 22 Norte are very quiet.”
irm600, 5 Mar 2017 | Read review
“ask for ground floor with a pool view.”
J8099IUstever, 29 Jan 2017 | Read review
“It's nice to have a room on the first floor.”
jordidelcroix123, 4 Aug 2016 | Read review
“I would not stay here again, better choices just across the street”
846Rascal26, 28 Jul 2016 | Read review
“best location, very quiet to get good sleep, etc.”
B1148KMantonioc, 20 Jul 2016 | Read review
5 of 5
Priceline
US$67* /night
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Booking.comUS$89
TripAdvisorUS$67
Expedia.comUS$100
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*Disclaimer
Prices are for 1 room, 2 adults
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