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Hacienda Paradise Boutique Hotel by Xperience Hotels

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Traveller (545)
Room & Suite (303)
Pool & Beach (226)
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Overview
  • Excellent68%
  • Very good25%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“yogurt”(40 reviews)
“reina roja”(12 reviews)
“master suite”(23 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Rooms
Jul. 1Jul. 2
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,529)
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717 results
Traveller rating
464
191
37
14
11
Traveller type
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LanguageEnglish
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464
191
37
14
11
Show reviews that mention
All reviewsyogurtreina rojamaster suitecontinental breakfastlocation is greatnice bathroombeach towelstwo blockssmall poolevery morningceiling fanrooms were very cleanour honeymooncancun airportavenuemexicoconcierge
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1 - 5 of 717 reviews
Reviewed 1 week ago

I stayed there with my husband for 6 days and the staff was super friendly and helpful. We definitely want to come back. The room was huge and it has a terrace with access to the pool. Another highlight of this hotel was the location...More

Thank Albany R
Response from XperienceHR, Gerente at Hacienda Paradise Boutique Hotel by Xperience HotelsResponded yesterday

Dear Ambassador Albany R, Thanks for all the love expressed on this comment, we feel really happy to read you had a great stay with us, our mission is to live the infinite hospitality for all our ambassadors, and it is amazing we could project...More

Reviewed 1 week ago

LOCATION LOCATION LOCATION! This place is a little gem! Right by 5TH AVE, let me start by saying that first you will be treated AMAZING by all of the staff at the hotel. Very friendly people making sure your stay is unforgatable! Breakfast is included...More

Thank Jeyner
Response from XperienceHR, Gerente at Hacienda Paradise Boutique Hotel by Xperience HotelsResponded yesterday

Dear Ambassador Jeyner, What a delightful comment from you, thanks a lot for that, we really appreciate the time you took on sharing it. First we would like to express our happiness to see that our Hospitality Devotees made you feel at home and gave...More

Reviewed 3 weeks ago

the hotel is ok,nothing special,it was clean and staff very frendly. The breakfast was really poor, we have never experienced so poor breakfast before,even at a B&B you get a much better breakfast.The eggs was not included,we had to order eggs and to pay for...More

Review collected in partnership with this hotel
Thank chetacon
Response from XperienceHR, Gerente at Hacienda Paradise Boutique Hotel by Xperience HotelsResponded 2 weeks ago

Dear Ambassador Chetacon, I am infinitely grateful for the time you spent sharing your experience with us, without a doubt the most valuable feedback we can receive comes from you, our dear Ambassadors (guests). I regret very much not been able to detect during your...More

Reviewed 4 weeks ago

Hacienda Paradise Boutique hotel was a lovely experience. The customer service (especially Angel who helped us book the room when we walked in off the street) was unparalleled. The staff was always friendly and helpful. We had the master suite which was superb in every...More

Thank Ann B
Response from XperienceHR, Gerente at Hacienda Paradise Boutique Hotel by Xperience HotelsResponded 3 weeks ago

Dear Ambassador Ann B, Thank you for your lovely review. We are so glad to hear that you had a pleasant experience. It sounds that you enjoyed many aspects of what makes a stay here so special at Hacienda Paradise Hotel. It is wonderful to...More

Reviewed 4 weeks ago

super nice hotel with very friendly and professional staff. the disco next door is a bit of a pain, but was silent after 10, so no problem for us. this place was our little oasis in this very loud and touristic town.More

Review collected in partnership with this hotel
Thank stefan_k_vie
Response from XperienceHR, Gerente at Hacienda Paradise Boutique Hotel by Xperience HotelsResponded 3 weeks ago

Dear Ambassador stefan_k_vie, It is always a pleasure to have you in this your home Hacienda Paradise, full of joy we welcome you and we are pleased to know that you had an excellent stay. Each of our Hospitality Devotees will be happy to know...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Outdoor pool
Details
Price range
US$58 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Playa del Carmen
#29 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$58 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Playa del Carmen
#29 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (545)
Room & Suite (303)
Pool & Beach (226)
Dining (66)
Amenities (15)
Family and Play Areas (3)
Questions & Answers
Ask a question
Clare H
January 15, 2018|
AnswerShow all 5 answers
Response from Tanya T | Reviewed this property |
better take taxi to the ferry. its a good 20 min walk and if done with suitcases in that weather its not so pleasant. taxis are cheap and you can order one from the hotel too. i think its allways bussy there )
1
Vote
dygj225
December 27, 2016|
Answer
Response from Steven J | Reviewed this property |
The rates are very reasonable
0
Votes
Room Tips
"Room facing the pool"
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"The master suite is worth the price - bar, TV area, huge bedroom and bathroom with Jacuzzi and bidet!"
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"There is no elevator so ask for first level if you don't like stairs."
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"Try to book room far from the street and in upper floors if possible."
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