We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hacienda Paradise Boutique Hotel by Xperience Hotels

Save
Traveller (539)
Room & Suite (303)
Pool & Beach (226)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent67%
  • Very good26%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“yogurt”(40 reviews)
“reina roja”(12 reviews)
“master suite”(22 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,513)
There are newer reviews for Hacienda Paradise Boutique Hotel by Xperience Hotels
See the most recent reviews
Filter reviews
714 results
Traveller rating
462
191
37
13
11
Traveller type
Time of year
LanguageEnglish
More languages
462
191
37
13
11
Show reviews that mention
All reviewsyogurtreina rojamaster suitecontinental breakfastlocation is greatnice bathroombeach towelstwo blocksfifth avenuesmall poolevery morningceiling fanrooms were very cleanour honeymooncancun airportmexicoconcierge
FilterEnglish
Updating list...
11 - 15 of 714 reviews
Reviewed 15 February 2018

Fabulous Staff especially Cinthia & Zulie on reception, they could not have helped anymore than they did, nothing was too much trouble. Fab location a few mins walk from 5th Avenue & the beach. Quiet location, very clean, everything we needed. Thankyou so much! Suzanne...More

Review collected in partnership with this hotel
Thank suziethorp
Response from XperienceHR, Gerente at Hacienda Paradise Boutique Hotel by Xperience HotelsResponded 19 February 2018

Dear Ambassador suziethorp, We can't thank you enough for your kind words about our hotel and service. At Hacienda Paradise, we hope that every Ambassador (guest) experiences the warm and personalized service that you felt throughout your stay. Thank you very much for letting us...More

Reviewed 10 February 2018

Charming hotel with no elevator. Request first floor if you have mobility problems. Otherwise, we had a nice stay. Breakfast could be more extensive but there is fresh fruit upon request, besides the other offerings.More

Review collected in partnership with this hotel
Thank CARedflame
Response from XperienceHR, Gerente at Hacienda Paradise Boutique Hotel by Xperience HotelsResponded 19 February 2018

Dear Ambassador CARedflame, We are so pleased to read that you had a wonderful experience and that our truly mexican hotel was the highlight of your vacacions. We feel lucky to be immersed in Mexico's caribbean paradise, so close to its white sands and blue...More

Reviewed 30 January 2018 via mobile

A charming hotel that's a block from the action of 5th Ave. The staff makes it- all are friendly & helpful. Relax by the pool when it's time to recharge. You can hear the partiers we'll into the night, but that's the price for being...More

Thank 120Debra
Response from XperienceHR, Gerente at Hacienda Paradise Boutique Hotel by Xperience HotelsResponded 31 January 2018

Dear Ambassador 120Debra, What joy it gives us to read your review and how despite having been a mistake bye the agency, we managed to change the situation and transform it into a wonderful stay. Indeed, our privileged location is close to all the life...More

Reviewed 30 January 2018

The small Boutique hotel is a treasure in the middle of busy Playa del.Carmen. A wonderful place to relax at the very clean and well maintained pool area or to have delicious food in the restaurant with the extremely friendly staff.And talking about staff. Everybody...More

Review collected in partnership with this hotel
Thank Karin D
Response from XperienceHR, Gerente at Hacienda Paradise Boutique Hotel by Xperience HotelsResponded 31 January 2018

Dear Ambassador r7d7, Wow! Millions of thanks for this wonderful comment, your words are pure motivation for each and every one of our Devotees to Hospitality, who, as you mentioned, put all their heart into making all our Ambassadors (guests) feel welcome and happy. Infinite...More

Reviewed 30 January 2018

Just getting back from a recent trip to Playa del Carmen with a brief 3 night stay at this hotel. My first impressions walking onto the property was that it was like nice looking old school "Hacienda" (given the hotel name) which it totally was....More

Thank elCubanito305
View more reviews
Most Booked Properties in Playa del Carmen, Mexico
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Outdoor pool
Details
Price range
US$67 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Playa del Carmen
#29 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$67 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Playa del Carmen
#29 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (539)
Room & Suite (303)
Pool & Beach (226)
Dining (66)
Amenities (15)
Family and Play Areas (3)
Questions & Answers
Ask a question
Clare H
January 15, 2018|
AnswerShow all 5 answers
Response from Tanya T | Reviewed this property |
better take taxi to the ferry. its a good 20 min walk and if done with suitcases in that weather its not so pleasant. taxis are cheap and you can order one from the hotel too. i think its allways bussy there )
1
Vote
dygj225
December 27, 2016|
Answer
Response from Steven J | Reviewed this property |
The rates are very reasonable
0
Votes
Room Tips
"The master suite is worth the price - bar, TV area, huge bedroom and bathroom with Jacuzzi and bidet!"
Read review
"There is no elevator so ask for first level if you don't like stairs."
Read review
"Try to book room far from the street and in upper floors if possible."
Read review
"my room on first floor was adjacent to a main road, but didn't feel overtly noisy once both room doors..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing