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Playa del Carmen
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    Viceroy Riviera Maya

    1,097 Reviews
    #11 of 209 Hotels in Playa del Carmen
    Playa Xcalacoco Frac 7, Playa del Carmen 77710, Mexico
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    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$514
          US$449
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          US$514
          US$449
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          US$514
          US$449
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          Orbitz.comUS$449
          TravelocityUS$449
          CancelonUS$514
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          Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
          All photos (1,504)
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          Travellers' Choice award winner
          Traveller (1105)
          Room & Suite (435)
          Pool & Beach (279)
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          Overview
          4.5
          1,097 reviews
          • Excellent79%
          • Very good13%
          • Average5%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “outdoor shower” (178 reviews)
          “plunge pool” (155 reviews)
          “ikal del mar” (78 reviews)
          Free Wifi
          Free Parking
          Breakfast Available
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Pets Allowed
          Spa
          Business Centre
          Dry Cleaning
          Butler Service
          Private Balcony
          5.0 Star Hotel
          All hotel details
          Offers from Viceroy Riviera Maya
          Special Offer: 35% Off + Daily Breakfast
          Hotel packages
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          Similar hotels
          See all 209 hotels in Playa del Carmen
          Rosewood Mayakoba
          1,641 reviews
          #1 of 209 hotels in Playa del Carmen
           
          Grand Velas Riviera Maya
          3,035 reviews
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          Fairmont Mayakoba
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          Rooms
          Jul 2Jul 3
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (1,097)
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          1 - 5 of 1,097 reviews

          Reviewed yesterday via mobile
          Best resort ever!!

          We just returned from a week here with friends and family for our wedding!! I cannot say enough great things about this place. If you are searching for a couples get away or a destination wedding stop looking and book a room here. The staff...More

          Thank decatl
          Hotel's Favourite
          Reviewed 11 May 2017
          Top class luxury

          Viceroy is a very special hotel. We spent only 2 days here and loved every minute of it. The rooms are incredible, the food is devine, the spa is gorgeous, the staff are amazing (every single person that works there was so polite and friendly...More

          Review collected in partnership with this hotel
          Thank gsorohan
          Response from VICEROYRM, Director General at Viceroy Riviera MayaResponded 12 May 2017

          Dear gsorohan Let me take this opportunity to thank you for choosing Viceroy Riviera Maya and for taking few minutes of your valuable time to give us your comments in Trip Advisor. We are thrilled to hear that you had a memorable stay with us....More

          Reviewed yesterday
          The BEST resort service I have ever experienced!

          I have stayed at many nice places in my travels. You could argue that some were nicer properties than the Viceroy Maya. You could argue that the surrounding areas were nicer than those of the Viceroy Maya. You could NOT say that any of them...More

          Review collected in partnership with this hotel
          Thank 666albertd
          Reviewed 2 days ago
          Stop looking, you've found perfection!

          Chris and I got to spend 3 magical nights here 11-14 Jun 17. We had the most amazing time and were blown away by the experience. Our room was stunningly beautiful but it's beauty went beyond how it looked, it was the perfect space to...More

          Review collected in partnership with this hotel
          Thank Jillyk82
          Reviewed 1 week ago via mobile
          Celebrating a big anniversary

          We're big fans of Viceroy hotels. We stayed at the Viceroy in Anguilla (now a Four Seasons) five years ago. We came to Riviera Maya for this special anniversary. While the two resorts are completely different, we loved the feel of this Mayan village tucked...More

          1  Thank ericbrodsky
          Response from VICEROYRM, Director General at Viceroy Riviera MayaResponded 1 week ago

          Dear Eric and Ann, Let me take this opportunity to thank you for choosing Viceroy Riviera Maya and for taking few minutes of your valuable time to give us your comments in Trip Advisor. We are thrilled to hear that you had a memorable stay...More

          Similar hotels
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          Rosewood Mayakoba
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          Grand Velas Riviera Maya
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          Fairmont Mayakoba
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          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Restaurant
          • Beachfront
          • Bar/Lounge
          • Spa
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Children Activities (Kid / Family Friendly)
          • Free Parking
          • Airport Transportation
          • Dry Cleaning
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Breakfast Available
          • Banquet Room
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$479 - US$895 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #8 Spa Hotel in Playa del Carmen
          • #8 Top resorts Hotel in Playa del Carmen
          • #10 Luxury Hotel in Playa del Carmen
          • #11 On the Beach Hotel in Playa del Carmen
          • #23 Romantic Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 41
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Travelocity, Priceline, Hotwire, TripOnline SA, Cancelon, Cheap Tickets, getaroom.com, Evoline ltd, HotelQuickly and HRS so you can book your Viceroy Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Viceroy Riviera Maya Hotel Playa Del Carmen ,
          • Tides Riviera Maya Hotel ,
          • Tides Riviera Maya Resort ,
          • Ikal Del Mar ,
          • Viceroy Riviera Maya Playa Del Carmen, Mexico
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          All photos (1,504)
          Full view
          Traveller (1105)
          Room & Suite (435)
          Pool & Beach (279)
          Dining (161)
          Hotel & Grounds (552)
          Bathroom (31)
          Business Centre & Event Rooms (3)
          Nearby
          Nearby HotelsSee all 209 hotels in Playa del Carmen
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          Nearby Attractions
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          Questions & AnswersAsk a question
          bradsamkatie
          Is there a fitness center on the property?
          11 June 2017|
          Answer Show all 4 answers
          Response from VICEROYRM | Property representative |
          Dear bradsamkatie, Thank you for contacting us! How are you today? Yes we do have a fitness center on property. Should you have any further questions please let us know. Warmest regards, ViceroyRM
          0
          Votes
          Google Translation
          Billy C
          After reading a lot of reviews, I am a bit worried about the taxes and service charge. We have booked a All Inclusive 7 night stay, will there be charged taxes and a service charge?
          28 May 2017|
          Answer Show all 2 answers
          Response from VICEROYRM | Property representative |
          Dear Billy C, Hello again! how are you today? The confirmation of your reservation should state the service tax and resort fee. If is still not clear, please allow me to recommend contacting your travel agent or our... More
          0
          Votes
          Google Translation
          Billy C
          After reading a lot of reviews, I am a bit worried about the taxes and service charge. We have booked a All Inclusive 7 night stay, will there be charged taxes and a service charge?
          28 May 2017|
          Answer
          Response from VICEROYRM | Property representative |
          Dear Billy C, Hello again! how are you today? The confirmation of your reservation should state the service tax and resort fee. If is still not clear, please allow me to recommend contacting your travel agent or our... More
          0
          Votes
          Google Translation
          Room Tips
          "Villas in the middle I think are quieter and more private"
          Read review
          "North side of the property rooms to avoid the Azul resort"
          Read review
          "Room 37 was great and close to the entrance"
          Read review
          "Can't go wrong, all villas great."
          Read review
          Show More
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