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    Viceroy Riviera Maya

    Playa Xcalacoco Frac 7, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$851
          US$382
          Great Deal
          US$449
          US$851
          Traveller (1087)
          Room & Suite (432)
          Pool & Beach (279)
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          Overview
          • Excellent76%
          • Very good13%
          • Average5%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “outdoor shower” (175 reviews)
          “plunge pool” (154 reviews)
          “la marea” (47 reviews)
          Free Wifi
          Free Parking
          Breakfast Available
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Pets Allowed
          Spa
          Business Centre
          Dry Cleaning
          Butler Service
          Private Balcony
          5.0 Star Hotel
          All hotel details
          Offers from Viceroy Riviera Maya
          Offers & Announcements: 35% Off + Daily Breakfast
          Hotel packages
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          Rosewood Mayakoba
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          #1 of 214 hotels in Playa del Carmen
           
          Grand Velas Riviera Maya
          2,989 reviews
          #3 of 214 hotels in Playa del Carmen
           
          Banyan Tree Mayakoba
          1,965 reviews
          #2 of 214 hotels in Playa del Carmen
           
          Fairmont Mayakoba
          3,667 reviews
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          Rooms
          Jun 4Jun 5
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (1,080)
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          421 - 425 of 1,080 reviews

          Reviewed 24 June 2014

          After 7 nights of roughing it south of Playa Del Carmen, we booked the Viceroy for our last night before heading back to the US. Our welcome to the hotel was 5 star, with our host offering a shady spot to rest, a fresh coconut...More

          1  Thank Beth B
          Response from VRMManagement, General Manager at Viceroy Riviera Maya

          Dear Beth B, Many thanks for your review regarding your recent stay, and for highlighting our great services and amenities that we offer at Viceroy Riviera maya. We are absolutely delighted that you enjoyed your holiday in the Riviera Maya and that we were able...More

          Reviewed 24 June 2014

          My husband and I visited the Viceroy Riviera Maya for an anniversary/birthday trip. I can't say enough great things about this beautiful resort. We stayed 5 days in the Royal Villa. The room was excellent and very private and clean. Also, the grounds surrounding the...More

          3  Thank rmchann
          Response from VRMManagement, General Manager at Viceroy Riviera Maya

          Dear rmchann, Many thanks for your kind words on your recent stay with here at Viceroy Riviera Maya. We are all so pleased you find that the food, service and facilities exceeded your expectations. Viceroy Riviera Maya creates an atmosphere that is relaxing, quiet and...More

          Reviewed 17 June 2014

          This was our first stay at Viceroy and it was incredible. The service was outstanding -- the entire staff called us by name from the first day and were so eager to please us. Pepe and Francisco were always there on the beach or by...More

          2  Thank DCFloyd
          Response from VRMManagement, General Manager at Viceroy Riviera Maya

          Dear DCFloyd, Thank you for sharing your review about your recent stay. I am extremely happy that you were able to enjoy the natural warmth and hospitality of our team. Our aim is to always provide a variety of excellent food, beverages and a wonderful...More

          Reviewed 14 June 2014

          If you are looking for a smaller (I think max 92 guests) boutique hotel with excellent service at Playa del Carmen you can stop looking. Me and my wife went there for one week of vacation and to perform a Mayan Ceremony. I don´t know...More

          3  Thank Herr_herden
          Response from VRMManagement, General Manager at Viceroy Riviera Maya

          Dear Herr_Herden, Many thanks for taking the time to complete this review of your recent visit to Viceroy Riviera Maya! I believe you truly captured our resort and gave a thorough overview of our staff and the delivery of service. We are all delighted that...More

          Reviewed 11 June 2014

          My fiance and I traveled to the Viceroy for a friend's wedding. We stayed Thursday through Sunday and had a fantastic time. Their service was great, our room was always clean and they refilled water carafes throughout the day. Our dinners were provided by the...More

          1  Thank Megan M
          Response from VRMManagement, General Manager at Viceroy Riviera Maya

          Dear Megan M, Thank you for taking the time to post this review. It was an absolute pleasure having you stay with us at Viceroy Riviera Maya. Our staffs are one of our biggest assets as we try to deliver and maintain a service that...More

          Rosewood Mayakoba
          1,619 reviews
          #1 of 214 hotels in Playa del Carmen
           
          Grand Velas Riviera Maya
          2,989 reviews
          #3 of 214 hotels in Playa del Carmen
           
          Banyan Tree Mayakoba
          1,965 reviews
          #2 of 214 hotels in Playa del Carmen
           
          Fairmont Mayakoba
          3,667 reviews
          #8 of 214 hotels in Playa del Carmen
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Restaurant
          • Beachfront
          • Bar/Lounge
          • Spa
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Children Activities (Kid / Family Friendly)
          • Free Parking
          • Airport Transportation
          • Dry Cleaning
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Breakfast Available
          • Banquet Room
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$462 - US$867 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #8 Top resorts Hotel in Playa del Carmen
          • #8 Spa Hotel in Playa del Carmen
          • #10 Luxury Hotel in Playa del Carmen
          • #11 On the Beach Hotel in Playa del Carmen
          • #23 Romantic Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 41
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotels.com, Hotwire, Cheap Tickets, Cancelon, TripOnline SA, getaroom.com, Evoline ltd, HotelQuickly and HRS so you can book your Viceroy Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Viceroy Riviera Maya Hotel Playa Del Carmen ,
          • Tides Riviera Maya Hotel ,
          • Tides Riviera Maya Resort ,
          • Ikal Del Mar ,
          • Viceroy Riviera Maya Playa Del Carmen, Mexico
          Add Photo Photos
          Traveller (1087)
          Room & Suite (432)
          Pool & Beach (279)
          Dining (161)
          Hotel & Grounds (537)
          Bathroom (31)
          Business Centre & Event Rooms (3)
          Nearby
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Cody G
          We will be checking in on Wednesday, May 31st for our 20th anniversary. Karen has already been fantastic in her communication with us and her pre-arrival arrangements for us..so thank you in advance. 2 questions, is there a laundry/dry cleaning service on property? Is snorkeling equipment available on the beach? Thanks-Cody and Sandy
          27 May 2017|
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          Billy C
          We are staying at the Viceroy Riviera Maya in September to celebrating our honeymoon. Was wondering whats included in the "All Inclusive" package? Are drinks included at any time or just with meals? Are any of the Spa treatments complementary?
          21 May 2017|
          Answer Show all 4 answers
          Response from VICEROYRM | Property representative |
          Dear Billy C, Thank you for contacting us! How are you? We are thrilled to know you selected us to be a part of such an important celebration, thank you! Regarding your questions, the All-Inclusive Package depends on your... More
          1
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          Lesley L
          Hi we are staying at your hotel in June 13/27. It is my 50th birthday so would like to do some things special as well as having as much privacy as possible. Can you give me any ideas. Many thanks.
          14 May 2017|
          Answer Show all 2 answers
          Response from VICEROYRM | Property representative |
          Dear Mrs. Lesley L, Thank you for contacting us and congratulations in advance on your upcoming birthday!! Thank you for choosing us to host such an important event. We have various surprises we can do for you, therefore... More
          1
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          Room Tips
          "North side of the property rooms to avoid the Azul resort"
          Read review
          "Room 37 was great and close to the entrance"
          Read review
          "Can't go wrong, all villas great."
          Read review
          "The premium villa was very spacious and we felt as though we had complete privacy."
          Read review
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