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    Viceroy Riviera Maya

    Playa Xcalacoco Frac 7, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    2017-07-30 2017-07-31
    US$851
    US$449
    SAVE US$402
    US$851
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    Room & Suite (435)
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    Overview
    • Excellent79%
    • Very good13%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “outdoor shower” (179 reviews)
    “plunge pool” (159 reviews)
    “ikal del mar” (78 reviews)
    Free Wifi
    Free Parking
    Breakfast Available
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Business Centre
    Dry Cleaning
    Butler Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Viceroy Riviera Maya
    Special Offer: 35% Off + Daily Breakfast
    Hotel packages
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    Fairmont Mayakoba
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    Rosewood Mayakoba
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    Grand Velas Riviera Maya
    3,127 reviews
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    Rooms
    Jul 30Jul 31
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,117)
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    There are newer reviews for Viceroy Riviera Maya
    See the most recent reviews

    431 - 435 of 1,027 reviews

    Reviewed 26 July 2014

    The staff and all the area were simply great, food in restaurant was excellent. Beach, Service, Friendliness of staff were outstanding, no kids allowed in the hotel and area. Our travel agency recommended us this fabulous place for our honeymoon. But Management tries a bit...More

    Thank Jay_81_CH
    Response from VICEROYRM, General Manager at Viceroy Riviera MayaResponded 29 August 2014

    Dear hojo812014, I would like to thank you for staying with us on your recent visit to Riviera Maya. We have noted your dissatisfaction with a sense of regret and would like to extend our sincere apologies for the inconvenience caused to you. I am...More

    Reviewed 21 July 2014

    Our recent stay at Viceroy was fabulous on every level! Absolutely, loved the location of our ocean view villa #54; it provided such easy access to the pool, beach, and dining areas. Some might worry about the lack of privacy, but it was not a...More

    Thank katiekate18
    Response from VICEROYRM, General Manager at Viceroy Riviera MayaResponded 29 August 2014

    Dear katiekate18, It is a true pleasure to read your glowing review following your recent stay with us. I am delighted that our Ocean View accommodations, range of food & beverage offerings and our romantic atmosphere surrounded by natural landscaping met with your expectations. The...More

    Reviewed 19 July 2014

    My husband and I looked closely at 5 different top rated hotels in the area before selecting the Viceroy Riviera Maya to celebrate our first wedding anniversary. We could not have been happier with our experience. From the moment we arrived the staff warmly welcomed...More

    Thank Gina G
    Response from VRMManagement, General Manager at Viceroy Riviera MayaResponded 24 July 2014

    Dear Gina G, Firstly thank you for sharing your fantastic review about your recent stay at Viceroy Riviera Maya. We are so pleased to hear you describe you experience with such detail and fondness, most importantly that you simply enjoyed your stay for many reasons,...More

    Reviewed 17 July 2014

    I really don't know where to begin. Viceroy Riviera Maya is a very special place. Intimate, beautiful lush surroundings, five-star accommodations and incredible food set this place completely apart from anything in the area. My husband and I stayed here at the end of June...More

    1  Thank Jessica D
    Response from VRMManagement, General Manager at Viceroy Riviera MayaResponded 18 July 2014

    Dear Jessica D, We were delighted to welcome you to Viceroy Riviera Maya and thank you for your detailed review of your stay. I very much appreciate your mentioning so many aspects of the hotel, including our well appointed and spacious villas, our relaxing “cabañas”...More

    Reviewed 16 July 2014

    What a great place for quiet, sun and relaxation. If you are thinking about a 'family' vacation, this is probably NOT the spot. For quiet, relaxation, romance, wine, sun and fantastic service, however, this is THE place in Mexico. Leave the kids at home for...More

    Thank Tom A
    Response from VRMManagement, General Manager at Viceroy Riviera MayaResponded 18 July 2014

    Dear Tom A, Thank you very much for your fabulous feedback about your recent visit and we are very happy that we did succeed in exceeding your expectations in all respects. We always aim to ensure that we can provide every guests of ours with...More

    Fairmont Mayakoba
    3,836 reviews
    #10 of 209 hotels in Playa del Carmen
     
    Rosewood Mayakoba
    1,669 reviews
    #1 of 209 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
    3,127 reviews
    #2 of 209 hotels in Playa del Carmen
     
    Banyan Tree Mayakoba
    2,048 reviews
    #3 of 209 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Breakfast Available
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$478 - US$982 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Top resorts Hotel in Playa del Carmen
    • #9 Spa Hotel in Playa del Carmen
    • #12 On the Beach Hotel in Playa del Carmen
    • #12 Luxury Hotel in Playa del Carmen
    • #23 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 41
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Booking.com, Travelocity, Cheap Tickets, Hotwire, Cancelon, TripOnline SA, HotelQuickly, Evoline ltd and getaroom.com so you can book your Viceroy Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Viceroy Riviera Maya Hotel Playa Del Carmen ,
    • Tides Riviera Maya Hotel ,
    • Tides Riviera Maya Resort ,
    • Ikal Del Mar ,
    • Viceroy Riviera Maya Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (1142)
    Room & Suite (435)
    Pool & Beach (279)
    Dining (161)
    Hotel & Grounds (589)
    Bathroom (31)
    Business Centre & Event Rooms (3)
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    Ask a question
    Questions & Answers
    bradsamkatie
    11 June 2017|
    Answer Show all 4 answers
    Response from VICEROYRM | Property representative |
    Dear bradsamkatie, Thank you for contacting us! How are you today? Yes we do have a fitness center on property. Should you have any further questions please let us know. Warmest regards, ViceroyRM
    0
    Votes
    Google Translation
    Billy C
    28 May 2017|
    Answer Show all 2 answers
    Response from VICEROYRM | Property representative |
    Dear Billy C, Hello again! how are you today? The confirmation of your reservation should state the service tax and resort fee. If is still not clear, please allow me to recommend contacting your travel agent or our... More
    0
    Votes
    Google Translation
    Billy C
    28 May 2017|
    Answer
    Response from VICEROYRM | Property representative |
    Dear Billy C, Hello again! how are you today? The confirmation of your reservation should state the service tax and resort fee. If is still not clear, please allow me to recommend contacting your travel agent or our... More
    0
    Votes
    Google Translation
    Room Tips
    "How much privacy you want will dictate which room to choose."
    Read review
    "Jungle villas are very private -- for the premium villa we loved 65."
    Read review
    "20s & 30s are a good choice if you want more privacy and nature experience. Villas on the beach are very..."
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    "Get the breakfast included option."
    Read review
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