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Playa del Carmen
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      The Palm at Playa

      1,506 Reviews
      #21 of 211 Hotels in Playa del Carmen
      Calle 8 Norte entre 5ta Avenida y 10ma | Manzana 29, Lote 5 Centro, Playa del Carmen 77710, Mexico
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      2017-10-01 2017-10-02
      US$164
      US$159
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      US$159
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      All photos (1,455)
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      Traveller (761)
      Room & Suite (343)
      Pool & Beach (248)
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      Overview
      4.5
      1,506 reviews
      • Excellent76%
      • Very good19%
      • Average3%
      • Poor1%
      • Terrible1%
      Travellers talk about
      “rooftop pool” (93 reviews)
      “loft room” (23 reviews)
      “roof top bar” (16 reviews)
      Free Wifi
      Breakfast included
      Air Conditioning
      Pool
      Non-Smoking Rooms
      Restaurant
      Airport Transportation
      Room Service
      Suites
      Rooftop Bar
      Fitness centre
      Concierge
      Spa
      Laundry Service
      Rooftop Terrace
      Private Balcony
      4.0 Star Hotel
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      Offers from The Palm at Playa
      Offers & Announcements: Package Deal
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      Rooms
      Oct 1Oct 2
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      1 room, 2 adults, 0 children
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      Write a Review
      Reviews (1,506)
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      1 - 5 of 771 reviews

      Reviewed 4 days ago
      Great Hotel!

      We stayed here for four nights in Sept 17. Booked the standard room which was incredibly spacious, MASSIVE bed, and a double shower. The staff went above an beyond, Alfredo and Hector in the restaurant were great in the morning. Sandra was incredible when we...More

      Thank Priya K
      Response from JorgeSald, Director de Recepción at The Palm at PlayaResponded 2 days ago

      Dear Priya K Thank you for your opinion and give to us your trust in our services and products, that is the most important to us. We are glad to read your preference and wonderful comments regarding our property and the staff, we are always...More

      Reviewed 5 days ago
      Brilliant Roof

      The Roof is amazing! As soon as you give your first step out of the elevator to get out to the Roof, staff people start treating you like if you were a frecuently customer. I remember the Staff who gave us a brilliant experiance this...More

      Thank EddyMarquis
      Response from JorgeSald, Director de Recepción at The Palm at PlayaResponded 2 days ago

      Dear EddyMarquis Thank you for your opinion and give to us your trust in our services and products, that is the most important to us. We are glad to read your preference and wonderful comments regarding our property and the staff, we are always pleasant...More

      Reviewed 1 week ago
      Great stay in the noisy loft

      We decided to take a chance when we saw that we could get a large room for a good rate (it's called the noisy loft). Basically it's facing the street and there are a couple of bars on the other side of the street facing...More

      1  Thank charlesrob26
      Response from JorgeSald, Director de Recepción at The Palm at PlayaResponded 2 days ago

      Dear charlesrob26 Thank you for your opinion and give to us your trust in our services and products, that is the most important to us. We are glad to read your preference and wonderful comments regarding our property and the staff, we are always pleasant...More

      Reviewed 1 week ago via mobile
      We loved it!!

      Absolutely loved our stay at The Palm at Playa. First off, the location is perfect! You are in the heart of playa; steps from restaurants and shopping. It is also in the less commercial side of Playa so not as many crowds and less noise....More

      Thank amourabunny
      Response from JorgeSald, Director de Recepción at The Palm at PlayaResponded 2 days ago

      Dear amourabunny Thank you for your opinion and give to us your trust in our services and products, that is the most important to us. We are glad to read your preference and wonderful comments regarding our property and the staff, we are always pleasant...More

      Reviewed 1 week ago via mobile
      Excellent all round!

      Great spot, we only stopped in for breakfast but we lookin forward to come back for lunch, coveniently located near the beach serves amazing fresh continental breakfast at great prices! Service attentive and precise, with excellent english spanish an also a good chunk of german...More

      Thank Beachrider1965
      Response from JorgeSald, Director de Recepción at The Palm at PlayaResponded 2 days ago

      Dear Beachrider1965 Thank you for your opinion and give to us your trust in our services and products, that is the most important to us. We are glad to read your preference and wonderful comments regarding our property and the staff, we are always pleasant...More

      Similar hotels
      See all 211 hotels in Playa del Carmen
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      Additional Information about The Palm at Playa

      Address: Calle 8 Norte entre 5ta Avenida y 10ma | Manzana 29, Lote 5 Centro, Playa del Carmen 77710, Mexico
      Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
      Price Range:US$141 - US$318 (Based on Average Rates for a Standard Room)
      Hotel Class: 4 star
      Number of rooms: 69
      About
      Amenities
      • Top amenities
      • Free High Speed Internet ( WiFi )
      • Pool
      • Fitness Centre with Gym / Workout Room
      • Room Service
      • Restaurant
      • Bar/Lounge
      • Spa
      • Breakfast included
      • Hotel Amenities
      • Room Service
      • Airport Transportation
      • Breakfast included
      • Laundry Service
      • Concierge
      • Multilingual Staff
      • Room amenities
      • Air Conditioning
      • Minibar
      • Things to do
      • Pool
      • Fitness Centre with Gym / Workout Room
      • Restaurant
      • Bar/Lounge
      • Spa
      • Hot Tub
      • Adult pool
      • Outdoor pool
      Details
      • Price range
      • US$141 - US$318 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #18 Luxury Hotel in Playa del Carmen
      • #67 Romantic Hotel in Playa del Carmen
      • Room types
      • Suites ,
      • Non-Smoking Rooms
      • Number of rooms
      • 69
      • Reservation Options
      • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Travelocity, Agoda, Hotwire, HotelsforEveryone, Cheap Tickets, Cancelon, TripOnline SA, getaroom.com and Evoline ltd so you can book your The Palm at Playa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
      • Location
      • Mexico >
      • Yucatan Peninsula >
      • Quintana Roo >
      • Riviera Maya >
      • Playa del Carmen
      • Also Known As
      • The Palm At Playa Riviera Maya/Playa Del Carmen, Mexico
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      All photos (1,455)
      Full view
      Traveller (761)
      Room & Suite (343)
      Pool & Beach (248)
      Dining (160)
      Hotel & Grounds (569)
      Bathroom (26)
      Family and Play Areas (16)
      Business Centre & Event Rooms (7)
      Nearby
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      Ask a question
      Questions & Answers
      See all 54 questions
      pepperpot53
      7 September 2017|
      AnswerShow all 2 answers
      Response from liangmari | Reviewed this property |
      Yes there is this place is beautiful. I'm going back next year.
      0
      Votes
      Tiffany F
      28 July 2017|
      AnswerShow all 4 answers
      Response from Mtangel6 | Reviewed this property |
      We did discover Mundo. It was 70$ for 3 of us. Safe and reliable. The hotel has their own shuttle service for similar rate. Or you can take the bus which literally drops you off a block from hotel. A lot of people do that as... More
      1
      Vote
      VikingBeauty
      6 June 2017|
      AnswerShow all 4 answers
      Response from Sean O | Reviewed this property |
      My room was for a Single and DID NOT have a fridge.
      0
      Votes
      Room Tips
      "Ask at reception for a room which doesn't face the bar."
      Read review
      "Choose a room at the back of the hotel near the garden. Its pretty and probably quieter."
      Read review
      "I would recommend a 1st or 2nd floor room so that the rooftop bar does not keep you awake at night!"
      Read review
      "Staying on the ground floor by the restaurant can be noisy"
      Read review
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