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The Palm at Playa

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Traveller (996)
Room & Suite (384)
Pool & Beach (270)
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Overview
  • Excellent76%
  • Very good18%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“rooftop pool”(166 reviews)
“loft room”(25 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,882)
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938 results
Traveller rating
676
182
43
24
13
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676
182
43
24
13
Show reviews that mention
All reviewsrooftop poolloft roomincluded breakfasttravel conciergefacing the streetrestaurant downstairsdouble showerhotel restaurantalfredochilaquilesthe location is perfectamazing hotellounge areabars and restaurantsyogurtspecial thankshector
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1 - 5 of 938 reviews
Reviewed 2 days ago

This hotel is perfectly located, walking distance from 5th avenue and the beach. The rooms were perfect! All the employees were awesome, specially Concierge Sandra Lopez and Rosy Cordova. We had a lovely experience. We would definitely recommend this place. Its a little expensive, but...More

Thank Araly G
Reviewed 4 days ago

The hotel was clean and modern. The rooms were spacious and airy. You can’t beat the location. It’s a block away from the beach and in the center of 5th Ave. Lots of restaurants, shops and clubs...footsteps away. My husband and I had our room...More

Review collected in partnership with this hotel
Thank Shaundra F
Reviewed 6 days ago

nice and clean. In the center of town. Quiet. Bathroom was nice and huge. Only problem was the wifi did not workout first because it was on an unsecured network. Once that was fixed there was no problem.

Review collected in partnership with this hotel
Thank 256carlo
Reviewed 6 days ago

The Palm is a nice place. My wife and I went there for a chance to get away from the kids. They are quite hospitable. The room was nice. The rooftop pool is nice and the restaurant is above average. We really liked the ceviche....More

Thank Brian C
Reviewed 1 week ago

Location, service, room, food, roof top pool...everything was marvelous. The staff was extremely professional, caring and corteous. We loved our loft room, it was well appointed, spacious and equipped with everything you can possibly need. We chose to have breakfast included and it was well...More

Thank lortega2526
Response from MiguelGEs, Director de Recepción at The Palm at PlayaResponded 1 week ago

Thank you so much for your comment, we really appreciate your opinion and please be sure that we are going to share your mentions with our staff, we could find opportunity areas and to be better in our service without your help. Thanks for helping...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Airport Transportation
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Adult pool
Outdoor pool
Details
Price range
US$119 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Luxury Hotel in Playa del Carmen
#67 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$119 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Luxury Hotel in Playa del Carmen
#67 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (996)
Room & Suite (384)
Pool & Beach (270)
Dining (177)
Amenities (86)
Family and Play Areas (17)
Business Centre & Event Rooms (7)
Questions & Answers
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FW86
May 19, 2018|
AnswerShow all 2 answers
Response from MiguelGEs | Property representative |
Sorry Ms., is only for adults.
1
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