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The Palm at Playa

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Traveller (976)
Room & Suite (384)
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Overview
  • Excellent76%
  • Very good18%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“rooftop pool”(161 reviews)
“loft room”(25 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Offers from The Palm at Playa
Offers & Announcements: Package Deal
Offers from The Palm at Playa
Offers & Announcements: Package Deal
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,837)
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All reviewsrooftop poolloft roomincluded breakfasttravel conciergefacing the streetrestaurant downstairsdouble showerhotel restaurantalfredochilaquilesthe location is perfectamazing hotellounge arearestaurants and shopspool staffyogurtfifth avenue
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21 - 25 of 915 reviews
A TripAdvisor Member
3
Reviewed 10 April 2018 via mobile

This hotel is fantastic! For the price- it’s tough to beat... Great location - great food - great accommodations- great service! Sandra, the concierge, went above and beyond to make our stay amazing! My wife and I were on our honeymoon, and the room looked...More

Thank A TripAdvisor Member
Response from MiguelGEs, Director de Recepción at The Palm at PlayaResponded 1 week ago

Thank you so much for your comment, we really appreciate your opinion and please be sure that we are going to share your mentions with our staff, we could find opportunity areas and to be better in our service without your help. Thanks for helping...More

Reviewed 6 April 2018 via mobile

My lover and I just stayed a few days at the Palm at Playa. It met and EXCEEDED my expectations. We will more than likely be back. Here’s the breakdown The Room- We booked a Deluxe room and it was much larger than I expected....More

Thank Tre'Shaun N
Response from MiguelGEs, Director de Recepción at The Palm at PlayaResponded 1 week ago
Google Translation

Muchas gracias por su comentario, valoramos su opinión y haremos llegar su mención a nuestros colaboradores, no podríamos encontrar áreas...More

Reviewed 3 April 2018

My fiance and I spent 11 nights here and it was such a wonderful trip! A little bit about the place... You're right off the main street 5th ave, there's free parking and a huge breakfast spread (this was big for me). Freshly squeezed juice,...More

Thank Alexandra K
Response from JorgeSald, Director de Recepción at The Palm at PlayaResponded 5 April 2018

Thank you so much for your comment, we really appreciate your opinion and please be sure that we are going to share your mentions with our staff, we could find opportunity areas and to be better in our service without your help. Thanks for helping...More

A TripAdvisor Member
32
Reviewed 3 April 2018 via mobile

Very nice hotel that I really recommend. Nice atmosphere and a luxurious feeling. Friendly and helpful staffs. An excellent concierge service that really improved our holiday. Good breakfast. Nice rooftop with a pool and a bar, excellent drinks!More

Thank A TripAdvisor Member
Response from JorgeSald, Director de Recepción at The Palm at PlayaResponded 5 April 2018

Thank you so much for your comment, we really appreciate your opinion and please be sure that we are going to share your mentions with our staff, we could find opportunity areas and to be better in our service without your help. Thanks for helping...More

Reviewed 2 April 2018

From the time we stepped foot in this hotel from the time we left everyone was so helpful and so nice. We were greeted with the option having red wine and a hot towel..We loved Sandra and all the staff i honestly dont have any...More

Thank priscilla20121987
Response from JorgeSald, Director de Recepción at The Palm at PlayaResponded 5 April 2018

Thank you so much for your comment, we really appreciate your opinion and please be sure that we are going to share your mentions with our staff, we could find opportunity areas and to be better in our service without your help. Thanks for helping...More

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Most Booked Properties in Playa del Carmen, Mexico
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About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Airport Transportation
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Adult pool
Outdoor pool
Details
Price range
US$125 - US$266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Luxury Hotel in Playa del Carmen
#67 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$125 - US$266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Luxury Hotel in Playa del Carmen
#67 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (976)
Room & Suite (384)
Pool & Beach (270)
Dining (173)
Amenities (86)
Family and Play Areas (17)
Business Centre & Event Rooms (7)
Questions & Answers
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Lisyl4
January 28, 2018|
Answer
Response from D24789 | Reviewed this property |
Yes but very limited English channels. CNN, Fox, ABC, NBC, VH1 and some cartoon networks. Feeds for most channels are out of Miami area.
0
Votes
NiskyNapar
January 23, 2018|
AnswerShow all 4 answers
Response from Mor M | Reviewed this property |
‫Not that I remember ‬
0
Votes
Google Translation
Room Tips
"Please keep in mind that you are in the heart of A LOT of action! If you want a quiet stay, ask for the rooms..."
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"Towards the rear away from the main street is highly recommended."
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"If you are looking for a regular room get the standard room. If you like to have extra room I would recommend..."
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"Staff are very honest about which rooms are the most quiet"
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