All this experience were wonderful!! We visited two times before COVID bd and since two years blue diamond change a lot, now look older and different but still on the number one. *Spectacular service *Wonderful restaurants *Delicious food *Helpful people *Quiet place Just for that reasons I guess they are 5 stars
This eco-chic resort is pure paradise. We’re currently on day 2 of our second trip to Blue Diamond, staying in a Palafito suite. Truly a 5 star experience- Blue Diamond will be your home away from home. Team: The team is world-class! You are treated with love and respect from the moment you begin your stay with Blue Diamond. Everyone you meet is warm and welcoming. We were here in 2019 and there are still many familiar faces & staff who remembered us and were genuinely excited to catch up. This is a true testament to the quality of this resort- their team is happy and well taken care of! Alonzo is a wonderful manager and true leader. He is attentive, kind and has a client-first approach. It is clear that his team really enjoys the work environment he has created for them. Dagoberto is one of our faves! He is so warm and attentive. We look forward to spending our breakfast with him. Hector at the lobby made checking in smooth! Very appreciated after a long and cold trip from Canada! Senor J.Cruz & Armando are incredible bartenders. We let Senor Cruz surprise us with drinks & it never disappoints! Angel at Ambar is a true gentleman. Very kind and warmly greeted when visiting the restaurant. The food is next level good! Diana (our butler with our Palafito room) is so lovely and accommodating. She arranged our dinner reservations, activities and customized our mini bar all within the span of 15 minutes. Proficient and simply wonderful! The lovely hostesses at Aguamarina are wonderful! They’ve been amazing and accommodating even with a last minute reservation when our flight was running behind. We are so appreciative of them. Food: The food is INCREDIBLE! You will not go hungry or thirsty. Wonderful chefs giving their best to prepare fresh, high quality meals with beautiful plating. We have enjoyed meals at all restaurants and find it hard to choose a favourite- but their fresh ceviche is a must!!! All top shelf liquor and an endless amount of knowledge in creating your perfect beverage. I highly suggest letting the bartenders be creative and surprise you! Spa: The spa grounds are a real showstopper. The packages and services are beautifully curated and cater to your health and well-being. If you’re looking for romance and relaxation, book a couples massage- it is so worth it! They have a traditional Mayan ceremony at the Temazcal & Cenote swim on Tuesday and Saturday. This is a unique experience that you can only do at Blue Diamond. Highly recommended! Resort Activities: So many classes to choose from! Sushi making, cocktail lessons, ceviche making, dance lesson- you do not want to miss a day! There’s also an on-site snorkeling and water sport team to enjoy as well. Beach & Pool: The beach is white sand, beautiful palm trees and an abundance of lounge chairs, umbrellas and Bali beds. The pools have the best views of the ocean. They’re warm and so refreshing after being in the beautiful Mayan sun all day. Rooms: The rooms are gorgeous. They’re large, spacious and well thought out. Outdoor showers in the Palafitos provides a lovely experience to connect with nature in a way you cannot imagine. Our water has been hot and plentiful. The spearmint body care is so refreshing! You have ample privacy and they’re so clean thanks to the lovely housekeeping team. The bed is a warm welcome after a day on the beach! TV is equipped with Netflix and many channels waiting for you to unwind. The mini fridge is well stocked with top shelf liquor and snacks. Grounds: The grounds are well maintained & the respect paid to the environment is very apparent and necessary. There are so many details taken to maintain and make as small of an environmental impact as possible on the ecosystem. For those that mentioned a sewage smell below, it’s very important to know that this is the natural evolution of foliage from the mangroves and not sewage. Again, this is an eco hotel with a great deal of responsibility to the natural environment and they honour it in a very respectful way. The wildlife is amazing!!! So far we’ve come across crocodiles, iguanas, coatis and a turtle. To sum this up, we are SO excited to be here again and to make many more memories this week with the beautiful team & resort. We’re already looking forward to booking again & we still have 5 days left here!…
We came for my baby moon and all the people around was so helpful and really lovely, something that I wanna mention it’s that I can not eat some food for my baby and both restaurants made me a special menu for me and I felt so glamorous front everyone for the service they gave me. These guy from golf cars help me all the time. Other place that I wanna mention is the spa, so so good I really enjoy the pool with hot water and hamamits a wonderful experience I felt good and my baby too thanks for everything
I stayed here with my wife for 4 nights and enjoyed our time. Good value for an all inclusive resort. The best parts were the food and service. The staff is very friendly. We plan on coming back to Mexico again!
The hotel staff was fabulous. The ONLY issue was having our mini bar stocked. I would recommend this hotel to anyone, very peaceful and relaxing! If you are looking for a small and quaint getaway this is your place. The staff went above and beyond :)
This hotel offers tranquility and limited occupants. If you need to get off resort, this is not the place for you. You may take excursions with hotel suggestions but it’s meant for complete rest and relaxation. Highly recommend!
My wife and I spent a magical week here to celebrate our 25th wedding anniversary. I must say this was the perfect place for that. It was complete relaxation and very romantic in every way. The food is amazing as well as the beach and service. The rooms are huge and comfortable. Every room is very private. Alonzo does a fabulous job keeping things in order and has wonderful people working here. David runs the restaurants with perfection. From Reuben and Hugo in the restaurant to Adel, Fabian and Edwin bringing us things and running us around, just to name a few. Thank you Alonzo from the bottom of our hearts! The whole experience was magical and we will definitely be back. This resort is like none other all inclusive out there. Do not be afraid to try it. I can’t say enough about this place.…
I Will start calling all the awesome people: Misael Agustyn juverlly Charlie and marijose guys i love u thanks for your helpful service! If You come ask for them they're the most funny people Thanks to housekeeper youre rooms very clean and excellent pillows (i justo want to metion them cuz no body talk about the necessary service of them) However, we found here our family and our home
Im so happy to visit this awesome place, where everybody can be free I just wanna say that look all the animales living free and walking around you made me so happy thanks to the owner for help mother earth and let me know with patios tour
Gorgeous!!!! Quiet & peaceful place this is like love & peace im so happy to be here the food its incredible & the room so comfortable this is a unique paradise thanks to all the people working here i never meet people like you!