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Blue Diamond Luxury Boutique Hotel

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Blue Diamond Luxury Boutique Hotel
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1,274 Reviews from our TripAdvisor Community

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Showing 1,061: English reviews
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Portland, Oregon
Reviewed 2 days ago NEW

My fiancé and I had an amazing vacation at the Blue Diamond. The hotel property is wonderful mix of breathtaking ocean views, exotic meandering water ways and Mayan jungle. The rooms are spacious, beautifully decorated and feel very private. Some of the rooms are few minute walk from the beach. There are bellmen like Nefi, Luis, and Flourisel that were...

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Helpful?
Thank tiffvol00
Reviewed 3 days ago NEWvia mobile

This hotel has potential and has a zen type aura to it. It could reach a higher score if management placed effort in training to display consistent service and maintained the building, equipment and common areas. Rooms: If your expecting your room to be your palace and mirror the beautiful photos on the company website, I'm going to point out...

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1Thank Jeannien E
Reviewed 4 days ago NEW

I stayed at Blue Diamond on business, and it far exceeded my expectations. The suites are massive!!! The fridges are fully stocked with soda, water, alcohol and snacks (the M&Ms were a delicacy haha). We were even greeted with a bottle of champagne upon arrival. The bed was SO comfortable and the room temperature was always perfect. I will warn...

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Helpful?
Thank Kelly B
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Hello Kelly, It is definitely very rewarding to see the "WOW" factor. We sincerely appreciate the time and effort you put into writing and forwarding us your excellent comments with regards to your holiday here with us. at the Blue Diamond Luxury Boutique Hotel. I honestly welcome this feedback, as it is through communications of this nature, that we are...

Midwest, Nebraska, USA
Reviewed 5 days ago NEW

This was our first time at this resort and we returned home very rested and relaxed. We will definitely come back to this little gem. First Impressions - Arrived and we were met with cool washcloth, chocolates, and a nice drink. Check in was easy and efficient and our room requests (2nd Floor) had been accommodated. We were shown to...

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Helpful?
1Thank MichelleKaye
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Hello Michelle, Thank you very much for your detailed review regarding your recent stay at the Blue Diamond Luxury Boutique Hotel. I’m so pleased to read that you had an enjoyable holiday with us, nonetheless we still have some maintenance improvement to deliver in order to receive your 5 star rating. I sincerely would like to offer an apology for...

Reviewed 6 days ago NEWvia mobile

Really like everything. Hotel has an amazing uniqe style and look. All enclusive would be the only go to in Mexico and I totaly loved it in Blue Diamond. Amazing food and you eat any time of day and as much as you want. Great drinks at any time as well. Caring and outgoing staff and great rooms. Honestly the...

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Helpful?
Thank Brown I
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments on your recent stay at the Blue Diamond Luxury Boutique Hotel. As you stated, " the best trip in my life by far". I am very pleased to know that your overall experience was very enjoyable, highlighted by the service, food and drinks we offered. We will...

Ottawa
Reviewed 1 week ago NEW

This was our second time to spend a week at this hotel. The junior suites are well located, spacious and clean. Hotel staff is polite and friendly. Bicycles we asked for appeared in front of our door the next day. The food is excellent, the service is superb. Thank you Cesar for going out of your way to make our...

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Helpful?
Thank 9MariaB9
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear Maria, Thank you kindly for sharing this feedback with us, and with fellow travelers. We are so pleased to hear that you experienced for the second time a fantastic holiday at the Blue Diamond Luxury Boutique Hotel. We will be certain to pass along your compliments to our staff in general and especially to Cesar who offered you an...

Los Angeles, California
Reviewed 1 week ago

You can read the 4 and 5 stars reviews before mine are all accurate to a tee. This place exceeded all our expectations, from the rooms, the zen atmosphere, the FOOD and SERVICE. Top notch all the way. My congratulations to all the staff for raising the bar really high, and making us feel special. We will be back!

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Helpful?
Thank njsaba2
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear Guest, Thank you for choosing us as your destination of choice. It is so rewarding for our staff to hear that your vacation was "Top notch", exceeding your expectations. Please be assured that your congratulations to our staff will be shared, your kind words have made their hard work worth the effort and motivate them to give their best...

Fort Worth, Texas
Reviewed 1 week ago

Took this trip with my mom. My first time to Playa del Carmen, her third. I've traveled to many countries and resorts. This place has excellent grounds, rooms, food, service... everything. I enjoy using vacation time to see and experience new places, but I will make an exception for this place. Every employee we met remembered our names and took...

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1Thank tracymiche21
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Hello Tracy, Thank you very much for your review and for mentioning so many positive elements you have experienced at Blue Diamond Luxury Boutique Hotel. I am pleased to know you enjoyed so many aspects of your stay, highlighted by our personalized service, quality of drinks and food in our bars and Restaurants, not to forget the Blue Diamond Spa...

Boca Raton, Florida
Reviewed 1 week ago

From start to finish, this vacation was highly enjoyable. Found our driver immediately and had a private ride about 40 minutes away to the resort. Once ushered inside, we were impressed with the expansive and zen-like lobby. We were greeted with cold hand towels, a refreshing fruit drink and chocolate truffles. Then they squared away our reservation and we were...

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Helpful?
7Thank Linda A
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Hello Linda, Woow, we are so thrilled to receive your amazing review. On behalf of all the staff of the Blue Diamond Luxury Boutique Hotel, I wish to thank you for selecting us as your high class getaway to spend your recent Caribbean vacation. It is always very motivating to us to know that we were able to create such...

Saskatchewan, Canada
Reviewed 1 week ago

So excited to be going back to this fabulous resort on March 1/17! This will be our 5th annual trip back to this resort and we cannot rave enough about the amenities, food, friendliness and politeness of each and every staff member we have encountered on our trips! From the welcoming staff when we arrive with chilled champagne, warm towels...

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Helpful?
3Thank Shelwoy
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Hello Mr.Shelwoy, The whole Blue Diamond staff is thrilled to welcome you again very shortly. Thank you for your kind words with regards to our staff and services and for chosen us for the 5 th time.We will be more than happy to be your hosts once again, please be sure to contact us for any pre-arrival assistance you may...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
On the pristine coast of the world famous Riviera Maya, Blue Diamond Riviera Maya is a sanctuary of breathtaking beauty and peace, surrounded by nature mixed with luxury. This exclusive hideaway is set in 36 acres of lush tropical jungle, well manicured gardens and a spectacular palm filled white sandy beaches along the turquoise – colored Caribbean Sea, offering unparalleled pampering and rejuvenation. ... more   less 

Additional Information about Blue Diamond Luxury Boutique Hotel

Address: Km. 298-816, Carretera Federal 307 Chetumal-Puerto Juarez, Playa del Carmen 77710, Mexico (Formerly Blue Diamond Riviera Maya)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $485 - $1,229 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Blue Diamond Luxury Boutique Hotel 4.5*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Hotels.com, BookIt.com and Jetsetter so you can book your Blue Diamond Luxury Boutique Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Blue Diamond Luxury Boutique Hotel Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#16 Business Hotel in Playa del Carmen
#25 Top resorts Hotel in Playa del Carmen
#26 Family Hotel in Playa del Carmen
#34 Luxury Hotel in Playa del Carmen
#36 On the Beach Hotel in Playa del Carmen
#36 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Blue Diamond Luxury Boutique Hotel staff and other travellers.
132 questions
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over a year ago

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Questions? Get answers from Blue Diamond Luxury Boutique Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Laguna Suite 527 is a nice short walk to the beach and right next to Ambar.”
  • Breakfast view from Ceviche.
 of 5 bubbles MichelleKaye, 18 Feb 2017 | Read review
“Junior suites are private.”
  • Outside of our room
 of 5 bubbles 9MariaB9, 16 Feb 2017 | Read review
“Cenote Junior suites are huge, quiet and away from the beach bustle”
 of 5 bubbles njsaba2, 16 Feb 2017 | Read review
“Every room type I saw looked amazing.”
 of 5 bubbles tracymiche21, 15 Feb 2017 | Read review
“We found the Junior Suites the most private.”
 of 5 bubbles bradj279, 31 Jan 2017 | Read review
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