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2017-10-29 2017-10-30
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    Blue Diamond Luxury Boutique Hotel

    Km. 298-816, Carretera Federal 307 | Chetumal-Puerto Juarez, Playa del Carmen 77710, Mexico
    011 52 984 206 4100
    Hotel website
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    Lowest prices for your stay
    2017-10-29 2017-10-30
     16 people are viewing this hotel
    US$487
    US$404
    SAVE US$83
    US$409
    US$487
    Traveller (2231)
    Room & Suite (671)
    Pool & Beach (512)
    Overview
    • Excellent69%
    • Very good19%
    • Average7%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “patio suite” (67 reviews)
    “ceviche” (116 reviews)
    “golf cart” (146 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Blue Diamond Luxury Boutique Hotel
    Special Offer: 5 % discount
    Deals
    Oct 29Oct 30
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      US$404
      View Deal
    • Check booking site for details
      US$409
      View Deal
    • Check booking site for details
      US$487
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    View all 29 deals
    Write a Review
    Reviews (1,458)
    There are newer reviews for Blue Diamond Luxury Boutique Hotel
    See the most recent reviews
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    11 - 15 of 1,204 reviews

    Reviewed 2 weeks ago

    It was my first time visiting this hotel. I was there last week and celebrated my birthday at the restaurant Ambar! They called me PANCHITO!! lol. I have to say that everyone whom I met, the staff, the concierges, David, Cesar, Hermanilio, Luis, Geroge and...More

    2  Thank Elliott T
    Response from GeertDebruyne, Director at Blue Diamond Luxury Boutique HotelResponded 2 weeks ago

    Dear Mr. Elliot, Thank you thank you for taking your precious time to share your experience with future travelers. We definitely feel very pleased and privileged to read your excellent review, especially your kind words and generosity towards our staff are very much appreciated. Our...More

    Reviewed 3 weeks ago

    I stayed here in March 2017 and I was not impressed too much. The room was nice and large, but after 2 or 3 days the balcony lights starting to light day and night and we cannot turned them off from any switch from the...More

    2  Thank Sorina B
    Response from Gabriella C, Gerente at Blue Diamond Luxury Boutique HotelResponded 1 week ago

    Dear "Sorina B", We appreciate the time that you invested on writing an overview of your stay at Blue Diamond Luxury Boutique Hotel. We truly apologize for not having fulfil your expectations. Please be certain that your comments will not be overlooked we take all...More

    Reviewed 4 weeks ago

    My partner and I just returned this morning from our 5 day stay at the resort. We chose to stay at one of the Palafitos Suites; which is rested slightly above the lagoon; only steps from the ocean and pool. The room was nicely sized;...More

    2  Thank Kelly D
    Response from GeertDebruyne, Director at Blue Diamond Luxury Boutique HotelResponded 3 weeks ago

    Dear guest Kelly, We are absolutely delighted to read your amazing review regarding your latest trip to the Blue Diamond Luxury Boutique Hotel, sharing your experiences with future visitors. Choice continues to be what Blue Diamond is all about, a greater variety of memorable experiences....More

    Reviewed 4 weeks ago

    My fiance and I stayed for 14 nights at this beautiful hotel on 28th Aug. From the moment when we arrived at the hotel being greeted by Vicktor the Bell boy to us leaving we were made to feel special. We arrived during the hurrican...More

    3  Thank Mimi09_11
    Response from Gabriella C, Gerente at Blue Diamond Luxury Boutique HotelResponded 4 weeks ago

    Dear "Mimi09_11", We are absolutely delighted to read your amazing review regarding your latest trip to the Blue Diamond Luxury Boutique Hotel, sharing your experiences with future visitors. Reviews like yours encourage us to keep working hard every day and keep improving all our services...More

    Reviewed 15 September 2017

    My wife and I stayed 5 nights and 4 days. First I'll start with the pros. Bar and restaurant service was great, however like other posts, be prepared to somehow bring some cash. Bartenders by far were the best thing followed by the food, steak...More

    3  Thank barrelscool
    Response from Gabriella C, Gerente at Blue Diamond Luxury Boutique HotelResponded 5 weeks ago

    Dear "barrelscool", Thank you for sharing your comments regarding your stay at Blue Diamond Luxury Boutique Hotel. We are happy to know about the good part of your experience however it's with regrets that we realize about the not happy part of your vacation. We...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$385 - US$881 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Top resorts Hotel in Playa del Carmen
    • #26 Family Hotel in Playa del Carmen
    • #29 On the Beach Hotel in Playa del Carmen
    • #29 Luxury Hotel in Playa del Carmen
    • #36 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 128
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, BookIt.com, Cheap Tickets, Hotwire, Cancelon, TripOnline SA and getaroom.com so you can book your Blue Diamond Luxury Boutique Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Blue Diamond Luxury Boutique Hotel Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (2231)
    Room & Suite (671)
    Pool & Beach (512)
    Dining (377)
    Hotel & Grounds (960)
    Bathroom (98)
    Family and Play Areas (20)
    Business Centre & Event Rooms (9)
    Nearby
    Sponsored by:
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    6.32 km away
     
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    2.20 km away
     
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    2,130 reviews
    1.65 km away
     
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    Ask a question
    Questions & Answers
    NYC10001
    6 October 2017|
    Answer
    Response from GeertDebruyne | Property representative |
    Hello, the hot tub is heated, the lap pool is not, although the outside temperature heats the lap pool to a pleasant and suitable temperature for swimming. We sincerely hope to welcome you again at the Blue Diamond Luxury... More
    0
    Votes
    Google Translation
    Chicagopal_7
    4 October 2017|
    Answer
    Response from Gabriella C | Property representative |
    Dear Future Guest, please contact me it will be a pleasure for me to assist you. Regards, Gabriella Cangiano Room División Manager Blue Diamond Luxury Boutique Hotel
    0
    Votes
    Google Translation
    Chicagopal_7
    We just booked at the Blue Diamond last night for a trip in just over a week. A few reviews mentioned that service was only great if you stay at one of the beach casitas. They are no longer available. We are staying in a junior suite Palafitos (720 sq ft with patio looking over the wide water way). Not inexpensive, but not their top room. Were you in a beach casita? We are wondering if we should ask for a specific room or area to be closer to the beach. It is a long skinny property, so the walk could be a lot longer for this type of room if at the far end. Also is there any issue getting chairs by the pool, in the shade. We travel a LOT, and stay at smaller boutique hotels when on beach vaca's because I am not going to get up and save a chair by the pool. It's a pet peave of mine that resorts allow people to do it :-) I will want an umbrella so not in sun all day. We have stayed at the Fairmont next door and everyone "held" the chairs early in the morning. We did not like that Fairmont at all. (stayed at many) Lastly (sorry for all of the questions!) but how was the food, what was the restaurant situation for meals? We aren't big all-inclusive people, but it makes sense since it's far from town. Can you get breakfast in your room? Is the restaurant nice, food a high quality? Do the restaurants look at the beach? Reviews aren't commenting in any detail. Thank you! Any scoop is greatly appreciated! Lori
    4 October 2017|
    Answer
    Response from GeertDebruyne | Property representative |
    Good afternoon Mrs Lori, First of all thanks a lot for your reservation, it will be a pleasure for us to host you at the Blue Diamond Luxury Boutique Hotel. Unfortunately your beach front casita wasn’t available, but we... More
    0
    Votes
    Google Translation
    Room Tips
    "junior patio sweet. amazing"
    Read review
    "All rooms feel high end. Great all inclusive food and beverage at sit down restaurants. Even a stocked mini..."
    Read review
    "very spacious, Everything was provided for us. LOVED IT. Just make sure you use the insect repellent that is..."
    Read review
    "Book a palafitos suite"
    Read review
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