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Blue Diamond Luxury Boutique Hotel

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Blue Diamond Luxury Boutique Hotel
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1,276 Reviews from our TripAdvisor Community

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Showing 1,063: English reviews
Denver, Colorado
Reviewed 20 January 2017

We thoroughly enjoyed our stay at Blue Diamond. This small boutique all inclusive may not be for everyone, but if you want wonderful accommodations, incredible food, a great spa all set in peaceful luxury this is your place. But what really pushed this stay over the top was the people. We were treated so well by ALL of the staff...

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Helpful?
2Thank 932roy
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear guest, Thank you very much for your excellent comments and on behalf of the entire Blue Diamond staff we wish to thank you for having chosen our resort out of the myriad of resorts available.We would like to extend our gratitude to you for also mentioning the excellent service provided by our staff; Tonya, Darwin, Dorian, Leo & Antonio....

USA
Reviewed 20 January 2017

We booked this last minute on Hotwire. While the initial price per night seemed like a great deal (compared to other sites), the "Taxes and Fees" added at the end of the booking process by Hotwire were about 45% and brought the total stay up considerably (this is more of a criticism of the transparency of Hotwire's pricing and I...

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Helpful?
1Thank trvl60601
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear guest, Thank you very much for sharing this very detailed review of the pros and cons you encountered during your stay with us. I am glad that your overall experience was more than enjoyable and that the staff and their service had a lot to do with it. It is unfortunate that you had to endure those mentioned mishaps...

Littleton, Colorado
Reviewed 18 January 2017

This is a small luxury hotel that does not have children. The service is fantastic--sometimes I think there are more staff than guests! The food for our all inclusive was delicious--it's not home hum buffets, it's full service restaurants. I would come back!

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1Thank reganad
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear guest, On behalf of the Blue Diamond staff, we would like to thank you for your excellent comments shared on TripAdvisor as well as our appreciation for having chosen our resort to enjoy your latest Holidays. We truly hope to welcome you back in the near future at your Caribbean getaway, the Blue Diamond Luxury Boutique Hotel. Kind regards...

Cape Cod, Massachusetts
Reviewed 17 January 2017

The Blue Diamond resort in the Riviera Maya is a fabulous getaway! Beautiful beach,lovely rooms and excellent food and cocktails! Not your average all inclusive resort!The service is top notch! Everyone is so warm and nice! They go out of their way to pamper you! Have to mention Luis from aquamarine,Janni,Delman ,Jorge ,Caesar,Javier,etc,etc! Can't wait to return!!

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Thank susan w
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear Guest, I am glad that your overall experience was more than enjoyable and that the staff and their service had a lot to do with it. Reading a guests comments is our best sense of direction in order to achieve our guests complete satisfaction. We look forward to welcome you back very soon, and we will definitely prepare to...

Reviewed 17 January 2017 via mobile

We had the best experience here. The hotel is beautiful and the food and alcohol is exceptional. It's not the cheap alcohol that you usually get with all inclusive deals. The staff was very helpful and friendly and made our stay even better.

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Helpful?
Thank Annie A
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Hello Annie, Thank you for sharing this great review of our hotel, I am delighted to learn that the effort we make in taking care of our guests contributed to make your stay unforgettable. We will be looking forward to welcoming you again at the Blue Diamond Kind regards Geert Debruyne Resident Manager

Bismarck, North Dakota
Reviewed 16 January 2017

The property was beautiful, the room was wonderful. The staff were all very friendly and helpful. The food was fantastic, really enjoyed the daily specials. The butlers were all attentive to our needs and requests. Raul and Dorian were two people we would single out as being very warm and gracious.

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Helpful?
Thank Rich T
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear guest, Thank you very much for your review and for mentioning so many positive elements you have experienced at the Blue Diamond. I am pleased to know you enjoyed so many aspects of your stay, highlighted by our service, and quality in the Restaurants. I will share your praises with the staff and will be looking forward to welcoming...

Reviewed 15 January 2017

I am writing this review in the hopes of sparing someone else the absolutely horrific holiday that I have had to endure. It started off with them forgetting to pick me up at the airport ,even though I spoke with someone on the phone two times. There were cockroaches running everywhere and people screaming. When I was finally able to...

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7Thank Amber M
Monroe, North Carolina
Reviewed 15 January 2017 via mobile

AMAZING PROPERTY, amazing customer service, great food!!!! I have traveled extensively and this, by far, it the best resort I have visited including several in Cancun and Playa Del Carman. We were looking for a romantic get away and we got that and more. I would highly recommend the property!!! (Bartender Armando and Bar Waiter Juan were amazing! You order...

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2Thank jthomas3204
Columbus, OH
Reviewed 14 January 2017

We stayed here January 2 - 6th, 2017 to celebrate our anniversary and my husband's 50th birthday. The resort more than met our expectations and was the nicest all inclusive we have ever stayed at hands down. Loved that it wasn't buffet and we could order off the menu. Our prior stays have been with kids, so it may not...

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7Thank Columbus_OHBuckeye1
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear Guests, First of all on behalf of the Blue Diamond staff, we would like to congratulate both of you on your wedding anniversary and special 50th birthday. It is always motivating for us to know that we were able to create such high marks from our guests when describing their vacation experience. At the same time we would like...

Cleveland, Ohio
Reviewed 14 January 2017

We spent a wonderful week at Blue Diamond Resort north of Playa del Carmen on the Yucatan Peninsula, Mexico. All inclusive, adults only, seems best for couples- ages seemed to range from 30s to 60s. Quiet, private, secluded-beautiful property, originally a Mandarin Oriental. Property is long and narrow extending from beautiful beach over 1 km to lobby, with lagoon, cenote...

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4Thank SabaF
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear Guest, On behalf of all the staff of Blue Diamond we wish to thank you for selecting us as your high class getaway this summer.I have read and re-read your detailed review of your visit to our resort, thank you for investing so much of your time in sharing your impressions and opinions about our "Quiet, private, secluded-beautiful property...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
On the pristine coast of the world famous Riviera Maya, Blue Diamond Riviera Maya is a sanctuary of breathtaking beauty and peace, surrounded by nature mixed with luxury. This exclusive hideaway is set in 36 acres of lush tropical jungle, well manicured gardens and a spectacular palm filled white sandy beaches along the turquoise – colored Caribbean Sea, offering unparalleled pampering and rejuvenation. ... more   less 

Additional Information about Blue Diamond Luxury Boutique Hotel

Address: Km. 298-816, Carretera Federal 307 Chetumal-Puerto Juarez, Playa del Carmen 77710, Mexico (Formerly Blue Diamond Riviera Maya)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $483 - $1,229 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Blue Diamond Luxury Boutique Hotel 4.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Blue Diamond Luxury Boutique Hotel Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#16 Business Hotel in Playa del Carmen
#24 Top resorts Hotel in Playa del Carmen
#26 Family Hotel in Playa del Carmen
#33 Luxury Hotel in Playa del Carmen
#35 On the Beach Hotel in Playa del Carmen
#36 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Blue Diamond Luxury Boutique Hotel staff and other travellers.
134 questions
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Questions? Get answers from Blue Diamond Luxury Boutique Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even the less expensive rooms are amazing.”
 of 5 bubbles joyceg358, 23 Feb 2017 | Read review
“Laguna Suite 527 is a nice short walk to the beach and right next to Ambar.”
  • Breakfast view from Ceviche.
 of 5 bubbles MichelleKaye, 18 Feb 2017 | Read review
“Junior suites are private.”
  • Outside of our room
 of 5 bubbles 9MariaB9, 16 Feb 2017 | Read review
“Cenote Junior suites are huge, quiet and away from the beach bustle”
 of 5 bubbles njsaba2, 16 Feb 2017 | Read review
“Every room type I saw looked amazing.”
 of 5 bubbles tracymiche21, 15 Feb 2017 | Read review
5 of 5