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Stayed at Ocean Maya Royale the third week of January to celebrate my 30th birthday and my partner's birthday as well. We had never stayed here but liked the reviews and photos so took a chance. Overall we were very happy with the stay.
Well this is our 5th trip to this resort so they must be doing something right! We just returned on Saturday, September 30th after spending 7 days. Everything about this resort is setup for the guests from the Lobby , pool area , restaurants and...More
6 Thank Irishhelper
Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya RoyaleResponded 30 October 2017
Dear Ocean Maya Royale Guest;
It is a pleasure to know that you had a great stay with us during your 5th visit, we really appreciate you took the time to share your experience wit all the community of travelers and future guests.
The place is nice the room are very nice , one pool for the party and one for the people more relaxe the beach are not very nice but if you have a chance to go the the cenote its worth it about 15 min...More
Just returned from a 2 weeks holiday that was amazing
1st off all don't bother going Privilege as you get treated like royalty anyway.
You know you are at a great resort when people from other resorts stop and talk to you on the beach,...More
We stayed for one night and really enjoyed this adult-only hotel (No kids- that was a plus for us).
We loved the Privilege treatment - very nice junior suite, fully stocked mini bar, 2 beautiful areas on the beach with padded chairs and drink service,...More
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Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$200 - US$503 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#23 Top resorts Hotel in Playa del Carmen
#31 Spa Hotel in Playa del Carmen
#34 On the Beach Hotel in Playa del Carmen
#34 Luxury Hotel in Playa del Carmen
#51 Romantic Hotel in Playa del Carmen
Non-Smoking Rooms ,
Number of rooms
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Yucatan Peninsula >
Quintana Roo >
Riviera Maya >
Playa del Carmen
Also Known As
Ocean Maya Royale Hotel Playa Del Carmen ,
Ocean Maya Hotel ,
Ocean Maya Playa Del Carmen ,
Hacienda Maya ,
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Yes, it was clean and we definitely got in! When we went further out in the boat, the water gets prettier/clearer. If you want crystal blue water the second you step in, go over to Isla Mujeres!!! (A shirt water... More
Yes, it was clean and we definitely got in! When we went further out in the boat, the water gets prettier/clearer. If you want crystal blue water the second you step in, go over to Isla Mujeres!!! (A shirt water taxi/ferry from Cancun)
no it is not. we were glad we did not spend the extra for privilege. there is only one restaurant that is for privilege only and that is for breakfast and lunch. it is the Italian rest for everyone at nite. they have... More
no it is not. we were glad we did not spend the extra for privilege. there is only one restaurant that is for privilege only and that is for breakfast and lunch. it is the Italian rest for everyone at nite. they have separate area by beach and our areas are right beside them too. they serve everyone drinks by beach and around pool.privilege serve some top shelf booze but other booze is good. our room was more than adequate and good size. you wont be disappointed by not paying privilege. we are going back next year and we still wont pay for privilege..
Response from Mickeydee071 | Reviewed this property |
Hi yes the hotel does have a shuttle service which you need to book in advance and then you have to go to a jewellery shop and spend around 30 - 45 minutes. Your best just paying for the taxi service that operates at... More
Hi yes the hotel does have a shuttle service which you need to book in advance and then you have to go to a jewellery shop and spend around 30 - 45 minutes. Your best just paying for the taxi service that operates at 10.00am or 12.00pm and you get dropped off at 5th avenue and then picked up 3 hours later costs 170 pesos
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"If you can avoid the sections nearest the lobby, you will have a quieter stay."