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2018-02-04 2018-02-05
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    Ocean Maya Royale

    Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
    011 52 55 4163 6110
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    2018-02-04 2018-02-05
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    US$337
    US$270
    SAVE US$67
    US$337
    US$309
    Traveller (8493)
    Pool & Beach (2104)
    Storyboard
    Overview
    • Excellent56%
    • Very good30%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “blue moon” (522 reviews)
    “el charro” (334 reviews)
    “pool bar” (585 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Ocean Maya Royale
    Special Offer: Get your 15% discount!
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    Rooms
    Feb 4Feb 5
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (6,912)
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    1 - 5 of 5,554 reviews

    Reviewed 2 days ago

    Stayed at Ocean Maya Royale the third week of January to celebrate my 30th birthday and my partner's birthday as well. We had never stayed here but liked the reviews and photos so took a chance. Overall we were very happy with the stay. Our...More

    2  Thank Rachel S
    Hotel's Favourite
    Reviewed 2 October 2017

    Well this is our 5th trip to this resort so they must be doing something right! We just returned on Saturday, September 30th after spending 7 days. Everything about this resort is setup for the guests from the Lobby , pool area , restaurants and...More

    6  Thank Irishhelper
    Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya RoyaleResponded 30 October 2017

    Dear Ocean Maya Royale Guest; It is a pleasure to know that you had a great stay with us during your 5th visit, we really appreciate you took the time to share your experience wit all the community of travelers and future guests. Special thanks...More

    Reviewed 3 days ago

    The place is nice the room are very nice , one pool for the party and one for the people more relaxe the beach are not very nice but if you have a chance to go the the cenote its worth it about 15 min...More

    Thank Josée R
    Reviewed 3 days ago

    Just returned from a 2 weeks holiday that was amazing 1st off all don't bother going Privilege as you get treated like royalty anyway. You know you are at a great resort when people from other resorts stop and talk to you on the beach,...More

    Thank belvoir locks a... g
    Reviewed 4 days ago

    We stayed for one night and really enjoyed this adult-only hotel (No kids- that was a plus for us). We loved the Privilege treatment - very nice junior suite, fully stocked mini bar,  2 beautiful areas on the beach with padded chairs and drink service,...More

    2  Thank Jocelyne L
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Beachfront
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Breakfast included
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Breakfast included
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$200 - US$503 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #23 Top resorts Hotel in Playa del Carmen
    • #31 Spa Hotel in Playa del Carmen
    • #34 On the Beach Hotel in Playa del Carmen
    • #34 Luxury Hotel in Playa del Carmen
    • #51 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 320
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, BookIt.com, Priceline, getaroom.com, TripOnline SA and Cancelon so you can book your Ocean Maya Royale reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Ocean Maya Royale Hotel Playa Del Carmen ,
    • Ocean Maya Hotel ,
    • Ocean Maya Playa Del Carmen ,
    • Hacienda Maya ,
    • Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (8493)
    Pool & Beach (2104)
    Room & Suite (1032)
    Dining (923)
    Hotel & Grounds (4826)
    Bathroom (81)
    Family and Play Areas (53)
    Business Centre & Event Rooms (11)
    Nearby
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    Ask a question
    Questions & Answers
    cc-7
    23 January 2018|
    Answer
    Response from MBazala | Reviewed this property |
    Yes, it was clean and we definitely got in! When we went further out in the boat, the water gets prettier/clearer. If you want crystal blue water the second you step in, go over to Isla Mujeres!!! (A shirt water... More
    0
    Votes
    nanrina
    21 January 2018|
    Answer
    Response from time2004 | Reviewed this property |
    no it is not. we were glad we did not spend the extra for privilege. there is only one restaurant that is for privilege only and that is for breakfast and lunch. it is the Italian rest for everyone at nite. they have... More
    1
    Vote
    Lauren H
    19 January 2018|
    Answer
    Response from Mickeydee071 | Reviewed this property |
    Hi yes the hotel does have a shuttle service which you need to book in advance and then you have to go to a jewellery shop and spend around 30 - 45 minutes. Your best just paying for the taxi service that operates at... More
    0
    Votes
    Room Tips
    "If you can avoid the sections nearest the lobby, you will have a quieter stay."
    Read review
    "Rooms that are not to close to main reception for quiteness"
    Read review
    "Get an ocean view!"
    Read review
    "We were in building 27. Liked how central it was to everything. Would have preferred a 2nd floor."
    Read review
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