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    Ocean Maya Royale

    Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
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    May 14
    May 15
    1 room, 2 adults, 0 children
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    Traveller (7688)
    Pool & Beach (1947)
    Room & Suite (997)
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    Overview

    • Excellent51%
    • Very good31%
    • Average9%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “blue moon” (506 reviews)
    “el charro” (308 reviews)
    “pool bar” (545 reviews)
    Free Parking
    Breakfast included
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    Free Internet
    4 Star Hotel
    All hotel details
    Offers from Ocean Maya Royale
    Special Offer: Get your discount!
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    Blue Diamond Luxury Boutique Hotel
    1,328 reviews
    #47 of 213 hotels in Playa del Carmen
     
    Secrets Capri Riviera Cancun
    9,098 reviews
    #35 of 213 hotels in Playa del Carmen
     
    Royal Hideaway Playacar
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    Rooms
    14 May15 May
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    Reviewed 3 days ago

    This is our first time at an all inclusive in Mexico, and we were pleasantly surprised. We booked off of Hotwire and were not expecting anything but the base room. We found out we were upgraded to privileged, and the cost we paid was well...More

    Helpful?2  
    Hotel's Favourite
    Reviewed 25 February 2017 via mobile

    We are just completing our 7 day stay. We have stayed in many different resorts in Rivera Maya and this leads the rest. Food is excellent even at the buffet. The staff is genuine and the entertainment staff makes sure you have a wonderful time....More

    Helpful?32  
    Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya Royale

    Dear OMR former guest: On behalf of the entire staff we would like to thank you for sharing this review of our resort with community of travelers and future OMR guests. Also thank you for mentioning our co workers Jennifer and Mario , since this...More

    Reviewed 4 days ago

    From the time we arrived to the time we left...we felt like we were in paradise. The friendliness of the staff, the quality of food, and the overall atmosphere of the resort is second to none. The cleanliness of the resort is impeccible. We will...More

    Helpful?4  
    Reviewed 5 days ago

    This place is beautiful. The staff is awesome, I have nothing negative to say about them from check in to check out. The travellers also were pretty good. Most of them were polite and friendly and respectful. I met nice people from all over the...More

    Helpful?2  
    Reviewed 6 days ago

    We are just finishing our second week at OMR and are very impressed with the hotel and it's staff. The grounds are beautifully kept and there are always workers maintaining them. It is great to see the wildlife wandering about. The reception is spotless as...More

    Helpful?5  
    Blue Diamond Luxury Boutique Hotel
    1,328 reviews
    #47 of 213 hotels in Playa del Carmen
     
    Secrets Capri Riviera Cancun
    9,098 reviews
    #35 of 213 hotels in Playa del Carmen
     
    Royal Hideaway Playacar
    3,890 reviews
    #28 of 213 hotels in Playa del Carmen
     
    Platinum Yucatan Princess All Suites & Spa Resort
    4,861 reviews
    #58 of 213 hotels in Playa del Carmen
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Beachfront
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Breakfast included
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Breakfast included
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$156 - US$366 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #25 Top resorts Hotel in Playa del Carmen
    • #33 Family Hotel in Playa del Carmen
    • #34 Luxury Hotel in Playa del Carmen
    • #35 Spa Hotel in Playa del Carmen
    • #37 On the Beach Hotel in Playa del Carmen
    • #51 Romantic Hotel in Playa del Carmen
    Photos
    Traveller (7688)
    Pool & Beach (1947)
    Room & Suite (997)
    Dining (864)
    Nearby
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    Questions & AnswersAsk a question
    Brandy C
    We are returning to OMR in one week!! I'm so EXCITED but wondering if they still have the crappy pillows?
    27 April 2017|
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    violets88
    Hi Can you tell me if there is a local bus that goes to Fifth Avenue? Or is it necessary to take a taxi? Thanks
    27 April 2017|
    Answer
    Response from clare | Reviewed this property |
    Yes you just need to walk to the main highway ( 10 mins stroll from lobby) the collectivo's ( local buses) pass every 5/10 mins just flag one down . They only cost few dollar each you need to be on the opp side of the... More
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    Votes
    bryant d
    Hola asked a question 10 days ago about the correct email for a request and was told they would forward a proper email address to my email however I have received no response please forward to me as We arrive on May 1 through May 9 we stay at Ocean hotels almost exclusively for the past 13 years (ocean blue in dr and ocean coral our first trip to Ocean Maya cannot wait to come back "home" gracias
    26 April 2017|
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    Room Tips
    "Not a bad spot in this resort!"
    Read review
    "Every room in this hotel is excellent"
    Read review
    "the higher the villa number, the further you'll be from the pools/ocean"
    Read review
    "second floor, sea view."
    Read review