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Ocean Maya Royale

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Traveller (8867)
Pool & Beach (2149)
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Overview
  • Excellent56%
  • Very good30%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“blue moon”(547 reviews)
“el charro”(341 reviews)
“pool bar”(591 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Ocean Maya Royale
Special Offer: Get your 15% discount!
Offers from Ocean Maya Royale
Special Offer: Get your 15% discount!
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Nearby Hotels
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Reviews (7,217)
There are newer reviews for Ocean Maya Royale
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5,768 results
Traveller rating
3,019
1,807
575
236
131
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LanguageEnglish
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3,019
1,807
575
236
131
Show reviews that mention
All reviewsblue moonel charropool bardolce vitajapanese restaurantentertainment staffprivilege areaprivilege beachprivilege guestsfoam partyquiet poolbeach areathomson repprivilege packagecoco bongoour favouriteactivity pool
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11 - 15 of 5,768 reviews
Reviewed 6 days ago via mobile

Beautiful resort! WiFi throughout everywhere, even down on the beach. Perfect combination of fun and laid back. They have party time and it’s still laid back enough to sleep all day. All the staff was very friendly, Luis was excellent. Very welcoming and got the...More

1  Thank Brooke V
Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya RoyaleResponded 5 days ago

Dear Brooke V Thank you so much for choosing Ocean Maya Royale as your destination for your past vacation in the Riviera Maya. We are delighted to read that you had an amazing time at our property. It is rewarding to read that you are...More

Reviewed 1 week ago via mobile

This is our last day, of a five day stay. I regularly visit Mexico, whether it’s to visit family or vacation. His resort has been my favorite in Riviera Maya! If you are looking for a service-oriented resort, look no further. While the resort is...More

2  Thank javy5190
Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya RoyaleResponded 5 days ago

Dear javy5190 We would like to thank you for choosing Ocean Maya Royale as the destination for your past vacation. With reward we read that you had a great experience while enjoying our facilities and being pampered in every aspect. Thank you for taking the...More

Reviewed 1 week ago via mobile

My friends and I had a great time at Ocean Maya Royale. Our room was extremely comfortable and clean. The food at the resort was great! We had the chance to try pretty much everything with no complaints. The best part of this resort is...More

1  Thank rfranklin7
Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya RoyaleResponded 1 week ago

Dear rfranklin7 It was an honor to host you at Ocean Maya Royale during your recent vacations. We are glad that you have chosen our resort for your vacations and that we were able to provide you with such an excellent experience along with the...More

Reviewed 1 week ago via mobile

My friends and I had the time of our life! Our ages ranged from 20-25 and the majority of the people staying we're in their 30's+ But we still had a blast with the guests who were all very sweet. Rooms were clean, food was...More

1  Thank Carmia B
Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya RoyaleResponded 1 week ago

Dear Carmia B It has been a privilege to have you as our guests at Ocean Maya Royale during your past vacations and we would like to thank you for sharing your experience. We are thrilled to know that your expectations were fulfilled by our...More

Reviewed 1 week ago

We had a very relaxing 5 days at Ocean Maya Royale! Our garden view room was clean and comfortable, with the mini-fridge stocked daily. As with most resorts, you have to get up before the sun to secure a shady spot by the pool or...More

Thank CindiSmith
Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya RoyaleResponded 1 week ago

Dear CindiSmith Thank you for choosing our resort as the host for your vacations and for taking the time to share your feedback with us. We are thrilled to know that despite the minor detail your overall experience was great while enjoying our gastronomical offer...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Beachfront
Restaurant
Room Service
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Free Parking
Room Service
Breakfast included
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Tennis Court
Bar/Lounge
Spa
Adult pool
Outdoor pool
Details
Price range
US$180 - US$369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Top resorts Hotel in Playa del Carmen
#29 Spa Hotel in Playa del Carmen
#36 On the Beach Hotel in Playa del Carmen
#36 Luxury Hotel in Playa del Carmen
#51 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$180 - US$369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Top resorts Hotel in Playa del Carmen
#29 Spa Hotel in Playa del Carmen
#36 On the Beach Hotel in Playa del Carmen
#36 Luxury Hotel in Playa del Carmen
#51 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (8867)
Pool & Beach (2149)
Room & Suite (1129)
Dining (956)
Family and Play Areas (56)
Amenities (29)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
luvmx215
May 25, 2018|
Answer
Response from OceanCustomerService | Property representative |
Hola Some of our restaurants are air conditioned, except the Charro Restaurant and the Dolce Vita, because both are located at the pool and beach area.
1
Vote
Google Translation
luvmx215
May 25, 2018|
Answer
Response from OceanCustomerService | Property representative |
Hola Floaties are allowed.
1
Vote
Google Translation
Room Tips
"Ocean view"
Read review
"Upgrade to Privilege. Corner suites are nice."
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"put in your request even though you may not get it all"
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"Get up early if you want a good sun bed spot."
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