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Ocean Maya Royale

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6,150 Reviews from our TripAdvisor Community

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Showing 5,034: English reviews
Glasgow, United Kingdom
Reviewed 31 July 2014

This was my husband and i's first visit to Mexico and the Ocean Maya. We had a wonderful time made even better by the lovely people that we met, big shout out to Ann, Steve, Alfie and Sonny who we loved getting to know and miss already. We upgraded to Privelege which was well worth it as you can book...

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6Thank Lorna S
London, Canada
Reviewed 30 July 2014

We visited the Ocean Maya Royale arriving July 10th and staying for 7 nights. We were not disappointed; matter of fact, the resort exceeded my expectations. We will absolutely be returning. For context, as I know a lot of folks rely on these reviews when making their decisions, this was my 27th trip to the Caribbean, 4th to Mexico. I...

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25Thank LuvCervesa
London, Canada
Reviewed 30 July 2014

We traveled to the Ocean Maya Royale a couple weeks ago and I am already dying to return. Our journey started when we first arrived we met the front desk staff of Fernenda and Israel. We were so excited to have reached the resort and they were very patient with our eagerness to have a couple drinks in Mexico. They...

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3Thank Tanya8811
Willebroek, Belgium
Reviewed 30 July 2014

We went here in May 2014 for 12 days for our Honeymoon. We were immediately greeted with a welcome cocktail. The check-in only took us 10min and after that we were quickly taken to our room with a golf cart. We had booked a standard room but as part of the honeymoon advantages the hotel offers, we were got upgraded...

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2Thank Kim1303
Phoenix, Arizona
Reviewed 29 July 2014

Have just returned from a 8 days at Ocean Maya Royal and my experience was AMAZING I rated the place as Heaven, food, amenities, staff including bar, cooks, housekeepers , lobby, just to mentioned some Fernanda, Mario,Poncho, Gio,Fernie,Obsalon, Octavio, etc made my vacation incredible was my fiancee fist time in Mexico and was very impress with customer service, resort, FOOD,...

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4Thank brisa1267
Festus, Missouri
Reviewed 29 July 2014

Took our honeymoon trip here and it was everything we wanted and more. The service was first class from the time we walked in the door until the time we left. Especially loved Ignacio the bartender at the pool bar. This man went out of his way to make our experience pleasant.

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2Thank BigMoneyE72
Montreal, Canada
Reviewed 28 July 2014

July 28th, 2014 I've had the pleasure of working in Mexico in past and I have never seen nor experienced such an amazing hotel like the Ocean Maya Royale in Playa del Carmen. From the moment we arrived to the time we checked out, we were astonished by the quality of the food & beverage (F&B), accomodations, location and how...

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7Thank David R
Essex, United Kingdom
Reviewed 28 July 2014

Have just returned from a two week holiday at the OCM as H10 Premium members we have stayed in most of the ocean resorts and H10 hotels, all are great, but would have to say this one is really something special . The main thing that I would attribute that something special to is the staff. As H10 Premium members...

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4Thank wisees95
Cleveland, Ohio
Reviewed 28 July 2014

My husband and I stayed 18 days at OMR from July 3-20. This was our second visit to this resort and we cannot wait to go back! Ocean Maya checks off every box on our vacation wish list and I highly recommend it if you’re looking for a budget-friendly, adults-only, all-inclusive resort. Over 18 days, we never left the resort,...

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15Thank mousemott
Grandville, Michigan
Reviewed 27 July 2014

We stayed here at the end of May. We upgraded to privilege which I think, is a rip off unless you have to drink "premium" liquor. The privilege rooms are at the back of the resort, farthest from the beach and pool. You would think that the more you pay, the better the view, but not the case here. Also,...

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2Thank staybek

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
All-inclusive luxury in an intimate Caribbean setting, in the heart of the Riviera Maya. Ocean Maya Royale is a luxury all-inclusive beachfront resort in Riviera Maya, in the heart of the Mexican Caribbean. Offering intimate settings and lush tropical landscapes, this Caribbean gem is very close to Playa del Carmen, Tulum, Cozumel and Cancun. Relax and enjoy our Despacio Spa, two swimming pools, exclusive south beach section featuring Balinese sun beds, Dive It! Watersports center and our a la carte restaurants, where you can taste the best International cuisine, including our new beachfront La Dolce Vita restaurant. Ocean Maya Royale is exclusively an Adults Only resort, a perfect retreat for couples, honeymooners and any one over the age of 18 looking for a more relaxing and sofisticated Caribbean experience. ... more   less 

Additional Information about Ocean Maya Royale

Address: Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $243 - $774 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Maya Royale 4*
Number of rooms: 320
Reservation Options:
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Also Known As:
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Hacienda Maya
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#26 Top resorts Hotel in Playa del Carmen
#33 Family Hotel in Playa del Carmen
#34 Luxury Hotel in Playa del Carmen
#36 Spa Hotel in Playa del Carmen
#37 On the Beach Hotel in Playa del Carmen
#51 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Ocean Maya Royale staff and other travellers.
1,557 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not book there!”
 of 5 bubbles 238barbarat, 20 Mar 2017 | Read review
“If it is your honeymoon or anniversary, be sure to let the resort know ahead of time. They provided us with desserts and wine.”
 of 5 bubbles lauragH9207OB, 17 Mar 2017 | Read review
“Don't go if you are a beach person”
 of 5 bubbles lynerrington, 17 Mar 2017 | Read review
“3207 tucked up the back, so no noise and not far from pool area. View from balcony was of palms trees.”
 of 5 bubbles Donna882017, 14 Mar 2017 | Read review
“Holding 29, 33 and 36 have ocean views”
 of 5 bubbles MichelleStittsville, 13 Mar 2017 | Read review
5 of 5