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Ocean Maya Royale

Bookit.comUS$233*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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6,336 Reviews from our TripAdvisor Community

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Showing 5,159: English reviews
Dundee, United Kingdom
Reviewed 14 August 2014

This is a lovely Hotel, we cannot recommend it enough! My husband and I spent a fantastic two weeks for our honeymoon at the Ocean Maya last month. The Hotel's complex itself is the perfect size; not too big and not too small. The grounds are immaculate, as are the two pools (we favoured the quiet pool). There is wildlife...

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18Thank Katie_Mac472013
OCT-CustomerService, Manager at Ocean Maya Royale, responded to this review

Dear Guest, Thank you so much for posting such a great review on Tripadvisor. We are very happy to read that you had both an unforgetable honeymoon with us. We are apreciate all the great comments you have made about the Hotel and the facilities in general. I will also make sure that Tila knows how special she was for...

Hull
Reviewed 14 August 2014

Late review. We stayed at this hotel in June for 3 weeks. This was our 6th stay, and the service has just got better and better. We arrive and was taken to the privilege desk, and booked in very quickly. We where offered a drink of our choice, a cold wipe which was needed as it was so hot. The...

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8Thank Peter H
OCT-CustomerService, Manager at Ocean Maya Royale, responded to this review

Dear Guest, Thank you so much for posting a review on Tripadvisor. It is always a great pleasure for us to host you at the Hotel and we all enjoy cahting with you and your wife. I must give you a big thank you for keep coming the Hotel and also for taking the time to mention so many people...

South Shields, United Kingdom
Reviewed 13 August 2014

Had and amazing time this hotel had everything the room was clean staff friendly and couldn't do enough for you. The food and drink was lovely and always a wide variety so you never got sick of the same things and there was a coffee shop which opened daily at 430 with cakes and a variety of speciality teas and...

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7Thank w9mee
Merida, Mexico
Reviewed 13 August 2014

We just arrived home after a very nice four day mini break to this resort. After driving from our home in Merida we arrived to be greeted by the front desk staff. I must say they were very pleasant and made us feel they were happy to see us. The check in was fast and efficient and we were upgraded...

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12Thank kenandpatricia
Reviewed 12 August 2014 via mobile

Had an awesome time. Hotel was the right size to where you don't get left behind in the shuffle like most bigger hotels. We did not pay extra for an ocean view and they gave us one which was the best highlight of my trip. For my 50th bday they decorated my room with balloons and gave me a bday...

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8Thank Jackie N John G
Reviewed 11 August 2014 via mobile

We spent 2 weeks here on our honeymoon in July. Its an amazing place and plenty to keep you busy with the beach, the two pools, a swim up bar, water sports etc etc. We could have easily stayed another week. Before we went I read some negative reviews about the food which concerned me but I have to say...

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11Thank Pete W
Etna Green, Indiana
Reviewed 11 August 2014

This place is great! We traveled with a group of friends and had the best time. The food is awesome! I have never had so many options at an all inclusive resort. The staff is super nice and did their best to make sure all our needs were being met. Make sure you visit Oli at the lobby bar as...

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3Thank ksgarey
Halifax, United Kingdom
Reviewed 11 August 2014

Having spent 2 tortuous hours at the airport on arrival, my wife & I were transported to The Ocean Maya Royale. Our first impressions were simply Wow! ( which lasted for the full fortnight ) The overall appearance had a feeling of opulence. The grounds are beautiful & well tended. The food is excellent, varied & will suit every palat....

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11Thank Richard F
Reviewed 10 August 2014

This resort is a great deal for the price! We stayed for 5 nights last December and have booked at the Ocean Coral in a Puerto Morelos for this November based on our positive experience at Ocean Maya Royale. We've stayed at many different all-inclusives at all different price ranges. This resort exceeded our expectations for the extremely affordable price....

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5Thank StellaArtois1
Reviewed 10 August 2014

My husband and I went to celebrate our anniversary here in July and fell absolutely in love. Staff was the sweetest...our waitress Ana Iris was so amazing! ! Very clean, entertainment was great..we felt right at home. Looking forward to going back real soon.

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5Thank sjacosta

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
All-inclusive luxury in an intimate Caribbean setting, in the heart of the Riviera Maya. Ocean Maya Royale is a luxury all-inclusive beachfront resort in Riviera Maya, in the heart of the Mexican Caribbean. Offering intimate settings and lush tropical landscapes, this Caribbean gem is very close to Playa del Carmen, Tulum, Cozumel and Cancun. Relax and enjoy our Despacio Spa, two swimming pools, exclusive south beach section featuring Balinese sun beds, Dive It! Watersports center and our a la carte restaurants, where you can taste the best International cuisine, including our new beachfront La Dolce Vita restaurant. Ocean Maya Royale is exclusively an Adults Only resort, a perfect retreat for couples, honeymooners and any one over the age of 18 looking for a more relaxing and sofisticated Caribbean experience. ... more   less 

Additional Information about Ocean Maya Royale

Address: Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $240 - $865 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Maya Royale 4*
Number of rooms: 320
Reservation Options:
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Also Known As:
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Hacienda Maya
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#24 Top resorts Hotel in Playa del Carmen
#33 Family Hotel in Playa del Carmen
#33 Luxury Hotel in Playa del Carmen
#35 Spa Hotel in Playa del Carmen
#36 On the Beach Hotel in Playa del Carmen
#51 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Ocean Maya Royale staff and other travellers.
1,635 questions
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Keighley, United Kingdom
manchester
5 months ago

See all questions (1635)

Questions? Get answers from Ocean Maya Royale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3708 was a great room did not look onto any other room it is upstairs so good views it is the last block by the sea.”
hollotoffun, 23 May 2017 | Read review
“We didn't feel pressured by the privilege offer”
terria954, 23 May 2017 | Read review
“We always ask for ground floor in a quiet part, and both times have got what we asked for.”
salatham123, 22 May 2017 | Read review
“The Privilege (H10) rooms are slightly larger”
, 22 May 2017 | Read review
“We had a standard room and were very satisfied with it which was on the second floor”
travelmadNorthampton, 22 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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