We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Ocean Maya Royale

Bookit.comUS$233*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Ocean Maya Royale
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

6,338 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Ocean Maya Royale
See the most recent reviews
Showing 5,160: English reviews
Aberdeen, United Kingdom
Reviewed 26 July 2014

It was the first time n Mexico and the first time in this resort. We had a great experience and really good time in the resort. The staff was excellent, always friendly and competent. Cocktails were absolutely amazing especially mojitos! The international buffet was really good, nice food and great choice. Also the Japanese restaurant was excellent with great entertainment...

 Report
Helpful?
3Thank Mariasole D
Milwaukee
Reviewed 26 July 2014

We just returned from our fourth visit -- a wonderful relaxing ten day stay at the Ocean Maya Royale. How can you improve on perfection? It is difficult, but somehow things just keep getting better and better. From the time of arrival until departure, the Ocean Maya Royale rewarded us with an outstanding and memorable stay once again. Maria Lopez,...

 Report
Helpful?
8Thank KenandDawnMke
Whitby, Canada
Reviewed 26 July 2014

Stayed there from July 1st to July 8th and were treated like royalty. Rooms were great, food quality and variety was amazing, people were very friendly and helpful in any request(taxi to town,menu adjustments etc). Can't wait to go back

 Report
Helpful?
3Thank Nelson A
Reviewed 25 July 2014

It's taken a little while for me to write review. This was my second time at the ocean maya and I must say it was just as good as the first time. We stayed there June 6th to 16th. Keep in mind a few things really pissed me off. I brought another couple and my fiancé this time. Upon arrival...

 Report
Helpful?
4Thank Jessica A
Ambler, Pennsylvania
Reviewed 25 July 2014

I can't even believe we're home now. We had the time of our lives at this resort. The service was amazing. They were the nicest people and would treat you like friends. They had awesome conversations with you and made you feel very wanted. We spent a lot of time at the bar and met the BEST bartender on earth....

 Report
Helpful?
4Thank Rick S
Reviewed 25 July 2014

My boyfriend and I stayed at the ocean may for 2 weeks from 23rd April 2014. We had such an amazing time. We met some fantastic new people which we still speak to a lot now! Hotel was beautiful and clean. Food was nice, lots of choice at the buffet. The Italian was ok, bit of a wait. Meal was...

 Report
Helpful?
Thank Ananda1984
Dallas, Texas
Reviewed 25 July 2014

We had a blast at this place! The service was excellent from when we exited the van from the airport. The staff was great! A very relaxing atmosphere with fun things to do. We had to eat the Japanese food cooked by Alfredo almost every night. Bartenders Tony and Miguel were great as well. Our shuttle transfer to and from...

 Report
Helpful?
2Thank dn6024
Arden Hills, Minnesota
Reviewed 24 July 2014

The service was excellent. Always friendly and professional. Although there was confusion with the reservation, and the type of room (Villa) that was to be obtained, the staff tried to accommodate. What both surprised and impressed me was how the staff remembered you. Miguel at the beach bar was unbelievable. One day I did not go to the beach and...

 Report
Helpful?
3Thank BMT217A
Reviewed 24 July 2014 via mobile

I stayed here july 18th - 23rd. The grounds were beautiful. The beach was great. Food was good. The pool was fun. Especially the pool bar. The bar tenders oli, Tony and absalon were awesome. Very hard workers and they do a great job severing all the people at the pool bar and lobby bar. I spent a lot of...

 Report
Helpful?
Thank Sean M
Philadelphia, Pennsylvania, United States
Reviewed 24 July 2014

First off staff... WOW! Oli, Toni, the event staff! I felt so welcome and they went above and beyond to make me feel like my presence was special. I was given great service thought my 6 day stay. The pool bar was a true party with fun groups from America, Mexico & later a big group of Englanders. All there...

 Report
Helpful?
1Thank spittballz

8,284 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (7760)
Viewed
Pool/Beach Area (1860)
Viewed
Hotel & Grounds (1671)
Viewed
Dining (743)
Viewed
Room/Suite (543)
Viewed
View from Room (278)
Viewed
Family/Play Areas (30)
Viewed
Bathroom (74)
Viewed
Business Centre/Function Rooms (9)
Viewed
0:48
Videos (1)
Viewed
Other (2551)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (479)
Viewed
Amenities (29)
Viewed
Beach (38)
Viewed
Junior Suite (45)
Viewed
Pool (40)
Viewed
Dining (114)
Viewed
Romance Suite (66)
Viewed
Standard Mayan Deluxe (52)
Viewed
The Hotel (95)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (45)
Viewed
Family/Play Areas (1)
Viewed
Dining (7)
Viewed
Pool/Beach Area (6)
Viewed
Hotel & Grounds (12)
Viewed
Room/Suite (9)
Viewed
View from Room (1)
Viewed
Other (9)
04/06/2017 05/06/2017
Hotels you might also like...
Also consider these accommodations in or near Playa del Carmen
3.4 km away
Platinum Yucatan Princess All Suites & Spa Resort
Platinum Yucatan Princess All Su...
#58 of 214 in Playa del Carmen
5,059 reviews
9.9 km away
Magic Blue Hotel
Magic Blue Hotel
#52 of 214 in Playa del Carmen
628 reviews
0.7 km away
Blue Diamond Luxury Boutique Hotel
Blue Diamond Luxury Boutique Hot...
#50 of 214 in Playa del Carmen
1,353 reviews
Show Prices
Show Prices
Show Prices
0.3 km away
Secrets Capri Riviera Cancun
Secrets Capri Riviera Cancun
#39 of 214 in Playa del Carmen
9,201 reviews
12.6 km away
Royal Hideaway Playacar
Royal Hideaway Playacar
#31 of 214 in Playa del Carmen
3,981 reviews
33.2 km away
Barcelo Maya Tropical
Barcelo Maya Tropical
#7 of 17 in Puerto Aventuras
4,310 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
All-inclusive luxury in an intimate Caribbean setting, in the heart of the Riviera Maya. Ocean Maya Royale is a luxury all-inclusive beachfront resort in Riviera Maya, in the heart of the Mexican Caribbean. Offering intimate settings and lush tropical landscapes, this Caribbean gem is very close to Playa del Carmen, Tulum, Cozumel and Cancun. Relax and enjoy our Despacio Spa, two swimming pools, exclusive south beach section featuring Balinese sun beds, Dive It! Watersports center and our a la carte restaurants, where you can taste the best International cuisine, including our new beachfront La Dolce Vita restaurant. Ocean Maya Royale is exclusively an Adults Only resort, a perfect retreat for couples, honeymooners and any one over the age of 18 looking for a more relaxing and sofisticated Caribbean experience. ... more   less 

Additional Information about Ocean Maya Royale

Address: Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $240 - $865 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Maya Royale 4*
Number of rooms: 320
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, BookIt.com, Cancelon, TripOnline SA, Evoline ltd, getaroom.com, HotelQuickly and HRS so you can book your Ocean Maya Royale reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Hacienda Maya
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#24 Top resorts Hotel in Playa del Carmen
#33 Luxury Hotel in Playa del Carmen
#33 Family Hotel in Playa del Carmen
#35 Spa Hotel in Playa del Carmen
#36 On the Beach Hotel in Playa del Carmen
#51 Romantic Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Ocean Maya Royale staff and other travellers.
1,635 questions
Ask a question
Keighley, United Kingdom
manchester
5 months ago

See all questions (1635)

Questions? Get answers from Ocean Maya Royale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3708 was a great room did not look onto any other room it is upstairs so good views it is the last block by the sea.”
hollotoffun, 23 May 2017 | Read review
“We didn't feel pressured by the privilege offer”
terria954, 23 May 2017 | Read review
“We always ask for ground floor in a quiet part, and both times have got what we asked for.”
salatham123, 22 May 2017 | Read review
“The Privilege (H10) rooms are slightly larger”
, 22 May 2017 | Read review
“We had a standard room and were very satisfied with it which was on the second floor”
travelmadNorthampton, 22 May 2017 | Read review
5 of 5
Bookit.com
US$233* /night
View Deal
getaroom.comUS$266
Booking.com
Hotels.com
View all 9 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates