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Occidental at Xcaret Destination

Barcelo.comUS$249*
View Deal
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$362*
US$249*
US$355*
US$298*
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Occidental at  Xcaret Destination
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11,567 Reviews from our TripAdvisor Community

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Showing 9,722: English reviews
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Reviewed yesterday NEWvia mobile

Lovely hotel in a great jungle location with deer, coati, monkeys and iguanas all regularly spotted on site and only a few minutes walk into xcaret park which has lots of activities suitable for all ages including a great natural water slide and adventure area for kids. Hotel had plenty of food choices for a weeks stay with two buffets...

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Helpful?
Thank Joanne B
Richmond Hill, Canada
Reviewed yesterday NEW

When arriving, we were greeted with smiles, the lobby is overwhelmingly beautiful! There is a smell of fish that will hit you the closer you get to the lobby fountain. The room was cleaned, the sheets, towels were freshly changed and the fridge was stocked everyday with pop, water, beer, a bag of chips and peanuts. The animals are everywhere....

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Helpful?
Thank Valh101
Reviewed 2 days ago NEW

Nice location to have an excellent time and is located in the right spot, you can find a lot of activities to do around or you can stay and you always have a place to relax. From the beginning of the day until the end you always have something to do. An excellent place to share with family.

Review collected in partnership with this hotel
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1Thank atrojas2017
Toronto, Canada
Reviewed 2 days ago NEW

The GOOD side and the small DOWN side First, mostly all good. Stunning resort from the moment you step inside to the grand foyer, to the granite check in counter always 3 or more people working at one time, all spoke really good English. Money can be exchanged at the front desk.. the Peso changes daily so they recommend you...

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3Thank lulife7890
OccidentalatXcaret, Social media Coordinator at Occidental at Xcaret Destination, responded to this review

We are delighted to read, that we were up to par to your standards. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again

Reviewed 2 days ago NEW

like the place food quality was poor this time and they need to have some sandwiches for very early arivels need quality of meat in special restaurants the place is super relaxing and you need to ask your members what bottles they want in the room thank you

Review collected in partnership with this hotel
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Helpful?
Thank kurtludwigk
OccidentalatXcaret, Social media Coordinator at Occidental at Xcaret Destination, responded to this review

We would like to thank you for choosing Occidental at Xcaret Destination as your holiday destination during your visit to Riviera Maya. Our guests play a key role in helping us to improve our services and we truly appreciate the feedback. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your...

Liverpool, United Kingdom
Reviewed 2 days ago NEW

First of all, we had read the very mixed reviews of this hotel and were weary over timeshares, etc. Once we arrived for the first time in Mexico at this beautiful hotel we had the experience of a lifetime, I cannot see how somebody could make a less than 5* review of this hotel. Once we had arrived into the...

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Helpful?
1Thank epennell
OccidentalatXcaret, Social media Coordinator at Occidental at Xcaret Destination, responded to this review

We are delighted to read, that we were up to par to your standards. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again

Reviewed 3 days ago NEWvia mobile

Plus: The hotel is for families. The food was unexpectedly better than cruises. Lots of fresh seafood selection. Acceptable variety of food. Mostly friendly service. Animals were roaming freely, and the area was widely spaced and maintained well. Not very crowded and relaxing feel. Gym was functional and opening times catered to travelers. Walking distance to the park. Negatives: Fun...

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Helpful?
1Thank Andrea A
OccidentalatXcaret, Social media Coordinator at Occidental at Xcaret Destination, responded to this review

We would like to thank you for choosing Occidental at Xcaret Destination as your holiday destination during your visit to Riviera Maya. Our guests play a key role in helping us to improve our services and we truly appreciate the feedback. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your...

Miami, Florida
Reviewed 3 days ago NEWvia mobile

Well allow me to say that I went to this hotel and it was superb please get the xcaret pass and it's worth it. You won't believe the cenotes and ending up at the beach and all, just awesome. The hotel it's awesome and the staff just goes above and beyond to please you.

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2Thank juanz564
OccidentalatXcaret, Social media Coordinator at Occidental at Xcaret Destination, responded to this review

We are delighted to read, that we were up to par to your standards. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again

Ontario
Reviewed 3 days ago NEW

We chose this hotel as a last-minute, post-surgery getaway. We had considered upgrading to the Royal Club--and had great communication with the hotel about the subject--but couldn't justify the added cost, so stuck with the regular hotel room. I honestly can't even begin to imagine how our vacation could have been improved upon, so we chose wisely. We were in...

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Helpful?
2Thank Desmei
OccidentalatXcaret, Social media Coordinato at Occidental at Xcaret Destination, responded to this review

We are delighted to read, that we were up to par to your standards. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again

Maidstone, United Kingdom
Reviewed 3 days ago NEWvia mobile

We arrived having read all the reviews good and bad. All the timeshare grief how they pester etc but I must say we had none of that. We did have a problem with the room that the ground floor patio doors did not lock but they quickly gave us another room unfortunately that had the same problem however but day...

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Helpful?
1Thank Ian B
OccidentalatXcaret, Social media Coordinator at Occidental at Xcaret Destination, responded to this review

We would like to thank you for choosing Occidental at Xcaret Destination as your holiday destination during your visit to Riviera Maya. Our guests play a key role in helping us to improve our services and we truly appreciate the feedback. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Beachfront
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 5-star Occidental at Xcaret Destination in Riviera Maya is a perfect combination in a natural setting with preserved cultural landmarks and an all-inclusive resort with a unique array of rooms, services, and state-of-the-art facilities. Choosing among the many possible activities is the most complicated part of a stay at this resort in Playa del Carmen. Swimming with dolphins, attending a Mayan Indian ceremony, enjoying all types of water sports at the beach club or sailing down the beautiful rivers and canals that surround the hotel are just a few highlights. The Xcaret eco-archeological park offers one of the most unique and exciting park, especially for families, by guaranteeing over 40 cultural attractions and expositions on art and traditions in Mexico. However, as people normally say at the hotel: "Do it all...or simply do nothing." Choose from a list of diverse activities such as strolling through the lush gardens at the resort, enjoying the sun while lying on a hammock, or taking a refreshing swim in one of the resort's five pools or private beach. Anti-stress remedies at the resort are endless. Regardless of how you plan each day at the resort, the hotel's choice of culinary selections is designed to satisfy the demands of every kind of guest. With 10 bars, including the one at the club, and 11 restaurants, guests have the freedom to choose a snack, an informal meal, a gourmet feast or a candlelight dinner, among many other options. The key to this resort is balancing between modern facilities and the marvelous Mexican rainforest that is filled with stunning local wildlife. Entertainment, relaxation and nature coexist at the Occidental at Xcaret Destination. ... more   less 

Additional Information about Occidental at Xcaret Destination

Address: Carretera Federal Chetumal Puerto Juarez Km. 282 | Solidaridad, Playa del Carmen 77710, Mexico (Formerly Occidental Grand Xcaret All Inclusive Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $237 - $539 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental at Xcaret Destination 4*
Number of rooms: 757
Reservation Options:
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Also Known As:
Occidental Grand Xcaret Hotel
Occidental Grand Flamenco Xcaret
Grand Flamenco Xcaret
Xcaret Grand Occidental
Occidental Xcaret
Hotel Xcaret
Xcaret Playa Del Carmen
Grand Xcaret Occidental
Xcaret Hotel
Grand Occidental Xcaret
Hotel Style:
#39 Top resorts Hotel in Playa del Carmen
#44 Luxury Hotel in Playa del Carmen
#46 Spa Hotel in Playa del Carmen
#48 Family Hotel in Playa del Carmen
#51 On the Beach Hotel in Playa del Carmen
#77 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Occidental at Xcaret Destination staff and other travellers.
1,622 questions
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Sault Ste. Marie, Canada
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay away from the beach and hope you have nose plugs!”
Valh101, 27 Apr 2017 | Read review
“building 18 was nice”
frankcG4098FZ, 22 Apr 2017 | Read review
“building 12 is great if you want to be close to the gym.”
Willyelmy, 21 Apr 2017 | Read review
“Building 18 was very quiet. Rooms 206-209 and 306-309 will have views of the coean.”
GuestCritic, 20 Apr 2017 | Read review
“Request a room on the second floor that has a balcony with a jungle or forest view so you can see the monkeys at eye level.”
73simoned, 20 Apr 2017 | Read review
5 of 5
Barcelo.com
US$249* /night
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Expedia.comUS$355
Booking.comUS$298
ElvolineUS$362
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Prices are for 1 room, 2 adults
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