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See all 213 hotels in Playa del Carmen

Occidental at Xcaret Destination

13,455 reviews
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Traveller (13137)
Pool & Beach (2866)
Room & Suite (1189)
Overview
  • Excellent48%
  • Very good31%
  • Average12%
  • Poor5%
  • Terrible4%
Travellers talk about
“royal club”(1,513 reviews)
“man made beach”(432 reviews)
“fun club”(351 reviews)
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
Offers from Occidental at Xcaret Destination
Special Offer: Get an extra 10% off
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Reviews (13,455)Write a Review
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4,851
3,590
1,446
678
478
Show reviews that mention
All reviewsroyal clubman made beachfun clubpacos tacosel pescadorsonora grillle buffetfirst clubtime shareseafood restaurantunderground riverbeach buffetfun poolmain buffetswim up bareco parkbeach area
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1 - 5 of 11,043 reviews
Reviewed yesterday via mobile

Not only is this amazing Resort located in the jungle with a private Bay and beautiful pools, grand lobby, delicious food, and well appointed\private hotel rooms with decks, but also staffed with people who enthusiastically wanted to make sure your vacation was exceptional! ALL were...More

Thank Nancy A
Reviewed 2 days ago

Lovely property, clean and beautiful. Beach buffet delicious with outstanding view of the ocean. Very relaxing. On same property of the outstanding Xcaret ecological park. Staff very friendly and helpful. Excellent trip!More

Review collected in partnership with Barcelo Hotels & Resorts
Thank theodores762
Response from OccidentalatXcaret, Social Media & Customer Care Coordinator at Occidental at Xcaret DestinationResponded yesterday

We would like to express our most sincere gratefulness for choosing us as your anniversary destination. We are really glad to hear that you enjoyed your holiday very much and we will like to thank you to share your experience with us. We loved how...More

Reviewed 2 days ago

Stayed here for 11 nights recently. Lovely hotel with friendly staff and lovely grounds. Lots of wildlife in jungle type surroundings. Paid extra for xcaret park which was worthwhile as we could go in and out as we pleased. All inclusive with premium drinks also...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank Jim L
Response from OccidentalatXcaret, Social Media & Customer Care Coordinator at Occidental at Xcaret DestinationResponded yesterday

Dear Jim L, We would like to thank you for choosing Occidental as your holiday destination during your visit to Riviera Maya. Our guests play a key role in helping us to improve our services and we truly appreciate the feedback. We are absolutely delighted...More

Reviewed 2 days ago via mobile

Overall we enjoyed our stay. The first two days were annoying as everyone stopped us for a sales pitch about excursions or having a share in the resort. It was a little much when we were tired from traveling and all we wanted to do...More

Thank Teneil C
Response from OccidentalatXcaret, Social Media & Customer Care Coordinator at Occidental at Xcaret DestinationResponded yesterday

Thank you so much for taking the time to leave us your feedback on your recent experience at Occidental at Xcaret Destination. Our goal is to serve all our guests with the highest level of service and satisfaction. We are always concerned about guests’ wellbeing...More

Reviewed 2 days ago via mobile

My husband and I stayed for 6 nights and 7 days. We were upgraded to receive royal privileges which was a wonderful perk. This gave us access to the royal restaurant and private pool which provided some excellent meals and quiet pool time. The main...More

1  Thank HotelGirl811
Response from OccidentalatXcaret, Social Media & Customer Care Coordinator at Occidental at Xcaret DestinationResponded yesterday

Dear HotelGirl811, We would like to thank you for choosing Occidental as your holiday destination during your visit to Riviera Maya. Our guests play a key role in helping us to improve our services and we truly appreciate the feedback. We are absolutely delighted to...More

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Traveller (13137)
Pool & Beach (2866)
Room & Suite (1189)
Dining (982)
Hotel & Grounds (8412)
Family and Play Areas (116)
Bathroom (99)
Business Centre & Event Rooms (17)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free Parking
Beachfront
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Tennis Court
Spa
Hot Tub
Adult pool
Outdoor pool
Details
Price range
US$159 - US$575 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Family Hotel in Playa del Carmen
#40 Top resorts Hotel in Playa del Carmen
#46 Luxury Hotel in Playa del Carmen
#49 Spa Hotel in Playa del Carmen
#52 On the Beach Hotel in Playa del Carmen
#77 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$159 - US$575 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Family Hotel in Playa del Carmen
#40 Top resorts Hotel in Playa del Carmen
#46 Luxury Hotel in Playa del Carmen
#49 Spa Hotel in Playa del Carmen
#52 On the Beach Hotel in Playa del Carmen
#77 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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