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    Occidental at Xcaret Destination

    14,763 reviews
    #92 of 219 Hotels in Playa del Carmen
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    Carretera Federal Chetumal Puerto Juarez Km. 282 | Solidaridad, Playa del Carmen 77710, Mexico
    +1 844-286-6056
    Hotel website
    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
    Booking.com
    US$229
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    Barcelo.com
    US$229
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    Priceline
    US$229
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    Hotels.comUS$272
    Hotwire.comUS$272
    TravelocityUS$272
    View all 8 deals
    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
    Booking.com
    US$229
    Barcelo.com
    US$229
    Priceline
    US$229
    Hotels.com
    US$272
    Hotwire.com
    US$272
    Travelocity
    US$272
    TripAdvisor
    US$229
    Bookit.com
    View all 8 deals
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    All photos (14,668) 14,668
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    Certificate of Excellence
    Traveller (14154)
    Pool & Beach (2977)
    Room & Suite (1295)
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    Overview
    4.0
    14,763 reviews
    • Excellent48%
    • Very good31%
    • Average12%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “royal club”(1,545 reviews)
    “man made beach”(454 reviews)
    “fun club”(359 reviews)
    Hotel website
    +1 844-286-6056
    Carretera Federal Chetumal Puerto Juarez Km. 282 | Solidaridad, Playa del Carmen 77710, Mexico See on map
    AMENITIES
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    4 Star Hotel
    All hotel details
    Additional information
    Visit Hotel Website
    Offers from Occidental at Xcaret Destination
    Special Offer: Up to 13% summer discount
    Hotel deals
    Offers from Occidental at Xcaret Destination
    Special Offer: Up to 13% summer discount
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    Rooms
    Jul. 8Jul. 9
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (14,763)
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    5,346
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    Show reviews that mention
    All reviewsroyal clubman made beachfun clubpacos tacossonora grillel pescadorle buffetfirst clubtime shareseafood restaurantunderground riverbeach buffetfun poolswim up barmain buffeteco parkbeach area
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    1 - 5 of 12,039 reviews
    Reviewed yesterday
    A Totally Honest Reveiw

    We spent 2 weeks here and was very disappointed in every way. It is advertised as a 5 star all inclusive resort. It is in no way 5 star in any area. I am very surprised at the good reviews the hotel gets? I can...More

    3  Thank Peter T
    Hotel's Favourite
    Reviewed May 4, 2018
    Wish I didn't have to leave!

    Loved our stay at the Occidental at Xcaret! The Pros: 1. The food is outstanding. I was very pleased with the quality and presentation of the food. In addition, the variety was outstanding. 2. The service was also incredible. Every worker and server we met...More

    Review collected in partnership with Barcelo Hotels & Resorts
    8  Thank dallasskibum
    Response from OccidentalatXcaret, Social Media & Customer Care Coordinator at Occidental at Xcaret DestinationResponded May 5, 2018

    Hi dallasskibum, Thank you so much for taking the time to leave us your feedback on your recent experience at Occidental at Xcaret Destination. Our goal is to serve all our guests with the highest level of service and satisfaction. We are always concerned about...More

    Reviewed yesterday via mobile
    So close to a five star

    We stayed at the Occidental Xcaret Riviera Maya in June. Having stayed there three years ago for our thirtieth wedding anniversary and had such a wonderful time we decided to go again. We upgraded to the Royal level again as this gives you a private...More

    Thank andyk773
    Reviewed yesterday via mobile
    Family vacation

    We had a great time at the resort even though it rained on us almost our whole week there we still made the best of it. We stayed in building 18 and Alma St. Clair was the sweetest she WAS SO HELPFUL AND FRIENDLY she...More

    Thank amberdixon32
    Reviewed yesterday
    Amazing vacation at Occidental @ Xcaret Destination

    Excellent time at this resort. Everything from the jungle location, pools food, and mainly service was beyond excellent. Would not hesitate to recommend to others. Already planning our return! we were apprehensive due to bad reviews we read, but our fears were quickly put to...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank oduponce
    View more reviews
    123456…2408
    Most Booked Properties in Playa del Carmen
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Pool
    Fitness Centre with Gym / Workout Room
    Restaurant
    Bar/Lounge
    Free Parking
    Beachfront
    Spa
    Breakfast included
    Hotel Amenities
    Business Centre with Internet Access
    Free Parking
    Children Activities (Kid / Family Friendly)
    Breakfast included
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Babysitting
    Breakfast Available
    Room amenities
    Air Conditioning
    Refrigerator in room
    Minibar
    Things to do
    Pool
    Fitness Centre with Gym / Workout Room
    Restaurant
    Bar/Lounge
    Tennis Court
    Spa
    Hot Tub
    Adult pool
    Outdoor pool
    Details
    Price range
    US$169 - US$419 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #34 Family Hotel in Playa del Carmen
    #41 Top resorts Hotel in Playa del Carmen
    #53 Spa Hotel in Playa del Carmen
    #54 Luxury Hotel in Playa del Carmen
    #63 On the Beach Hotel in Playa del Carmen
    #77 Romantic Hotel in Playa del Carmen
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
    Details
    Price range
    US$169 - US$419 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #34 Family Hotel in Playa del Carmen
    #41 Top resorts Hotel in Playa del Carmen
    #53 Spa Hotel in Playa del Carmen
    #54 Luxury Hotel in Playa del Carmen
    #63 On the Beach Hotel in Playa del Carmen
    #77 Romantic Hotel in Playa del Carmen
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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    Add Photo Photos
    All photos (14,668) 14,668
    Full view
    Traveller (14154)
    Pool & Beach (2977)
    Room & Suite (1295)
    Dining (980)
    Family and Play Areas (133)
    Amenities (58)
    Business Centre & Event Rooms (17)
    See all
    Questions & Answers
    Ask a question
    See all 2,580 questions
    WOndeRingtoWander
    June 23, 2018|
    AnswerShow all 2 answers
    Response from WOndeRingtoWander |
    Thank you for taking time to reply.
    0
    Votes
    mackembird
    June 22, 2018|
    Answer
    Response from OccidentalatXcaret | Property representative |
    Yes, it ia a package that you can get at the check in.
    0
    Votes
    Google Translation
    123456…860
    Room Tips
    "Don't Go there are far better hotels in the area"
    Read review
    "I recommend Block 19, quick and easy access to pool, beach and lobby."
    Read review
    "Upper level will be more quiet, try to get rooms away from the lobby and pools for more quiet, handicapped..."
    Read review
    "I would recommend the suites"
    Read review
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