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Occidental at Xcaret Destination

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Traveller (14391)
Pool & Beach (3005)
Room & Suite (1312)
Ratings and reviews
Certificate of Excellence
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“royal club”(1,549 reviews)
“man made beach”(458 reviews)
“pacos tacos”(361 reviews)
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What's included
Wifi
Free Parking
Free Breakfast
Air Conditioning
Beachfront
Pool
4 Star Hotel
The 5-star Occidental at Xcaret Destination in Riviera Maya is a perfect combination in a natural setting with preserved cultural landmarks and an all-inclusive resort with a unique array of rooms, services, and state-of-the-art facilities. Choosing among the many possible activities is...
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Special Offer: 40% off
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Location and contact
Carretera Federal Chetumal Puerto Juarez Km. 282 | Solidaridad, Playa del Carmen 77710, Mexico
Hotel website
20.4 km to Cozumel Airport
0.6 km from Xcaret Park
View nearby attractions and restaurants
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Rooms
Jul. 30Jul. 31
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (14,976)
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12,193 results
Traveller rating
5,429
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1,562
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5,429
3,933
1,562
729
540
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All reviewsroyal clubman made beachpacos tacosfun clubel pescadorsonora grillle buffetseafood restaurantfirst clubbeach buffettime shareunderground riverfun poolstayed in buildingswim up barmain buffeteco park
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1 - 5 of 12,193 reviews
Reviewed yesterday

Altogether great experience. Beautiful location, great value. Big enough not be feel crowded and small enough to enjoy every corner of it. Beach and ocean outstanding! You swim among thousands of fish. Conveniently located right next to Xcaret Park!! TIP for men, bring long pants...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank monnav70
Hotel's Favourite
Reviewed 2 weeks ago via mobile

We thoroughly enjoyed our 9 days stay in this resort. The (studio) room was very comfortable with a great air conditioning and fantastic bed. The resort is beautiful. The pool is massive and suitable for swimming and the beach is great too, excellent snorkelling! The...More

2  Thank Aldert V
Response from OccidentalatXcaret, Social Media & Customer Care Coordinator at Occidental at Xcaret DestinationResponded 2 weeks ago

We would like to thank you for choosing Occidental as your holiday destination during your visit to Riviera Maya. Our guests play a key role in helping us to improve our services and we truly appreciate the feedback. We would like to thank you for...More

Reviewed yesterday

We found the resort charming. Being built in the jungle was a really cool suprise. We found the people were very attentive. A special shout out to Misael in customer service and Gabriel in sales. both went out of their way to make our trip...More

Thank Tommy t
Reviewed 2 days ago

It was the first time for my husband, me and our 3 20s children's to vacation at an all-inclusive resort. Although we don't have a comparison, we were very happy with this resort. It has beautiful grounds that were being tended daily. The staff is...More

1  Thank MAbelini
Response from OccidentalatXcaret, Social Media & Customer Care Coordinator at Occidental at Xcaret DestinationResponded yesterday

Thank you for taking the time to share your Occidental at Xcaret Destination experience. We have taken all your feedback on board and this will be used constructively to perfect our future guests’ experience. We appreciated your sincere and constructive comments. Please know that one...More

Reviewed 2 days ago

Just back from a fabulous holiday at this resort. Huge thanks to Alma St Clair and Maria Trejo in building 18, and the wonderful waiters Gabino and Leo in the pool bar (we were the ones with the ‘very tall’ son). Loved every minute, service...More

Thank Cathy2543
Response from OccidentalatXcaret, Social Media & Customer Care Coordinator at Occidental at Xcaret DestinationResponded yesterday

Thank you so much for taking the time to leave us your feedback on your recent experience at Occidental at Xcaret Destination. Our goal is to serve all our guests with the highest level of service and satisfaction. We are always concerned about guests’ wellbeing...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free Parking
Beachfront
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Tennis Court
Spa
Hot Tub
Adult pool
Outdoor pool
Details
Price range
US$156 - US$446 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Family Hotel in Playa del Carmen
#41 Top resorts Hotel in Playa del Carmen
#53 Spa Hotel in Playa del Carmen
#54 Luxury Hotel in Playa del Carmen
#63 On the Beach Hotel in Playa del Carmen
#77 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$156 - US$446 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Family Hotel in Playa del Carmen
#41 Top resorts Hotel in Playa del Carmen
#53 Spa Hotel in Playa del Carmen
#54 Luxury Hotel in Playa del Carmen
#63 On the Beach Hotel in Playa del Carmen
#77 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (14391)
Pool & Beach (3005)
Room & Suite (1312)
Dining (991)
Family and Play Areas (133)
Amenities (58)
Business Centre & Event Rooms (17)
Questions & Answers
Ask a question
mart45742OC
July 20, 2018|
Answer
Response from OccidentalatXcaret | Property representative |
Please check your messages.
1
Vote
Google Translation
mart45742OC
July 20, 2018|
Answer
Response from Ilikemyholiday | Reviewed this property |
You can get a couples massage but be warned it’s very expensive. We spent a lot of time in Xcaret Park and had a great time in there we also did a few trips out.
1
Vote
Room Tips
"Building 18: People reported lots of monkey sightings from their balcony"
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"Building 18 close to pool, towel hut and restaurants. Lots of wildlife passing by too"
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"Choose a suit"
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"the junior suites are beautiful if you are a couple. not for kids though."
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