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    Occidental at Xcaret Destination

    Carretera Federal Chetumal Puerto Juarez Km. 282 | Solidaridad, Playa del Carmen 77710, Mexico
    Hotel website
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    Best prices for your stay
    2017-08-06 2017-08-07
    US$278
    US$195
    SAVE US$83
    US$278
    US$223
    Traveller (12448)
    Pool & Beach (2660)
    Room & Suite (1033)
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    Overview
    • Excellent47%
    • Very good32%
    • Average12%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “royal club” (1,471 reviews)
    “man made beach” (416 reviews)
    “fun club” (349 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Occidental at Xcaret Destination
    Special Offer: Join my Barceló
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (12,366)
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    There are newer reviews for Occidental at Xcaret Destination
    See the most recent reviews

    4,541 - 4,545 of 10,306 reviews

    Reviewed 13 August 2014

    The staff was fantastic. Food was awesome, many choices. Lots of activities, night life and the rooms very very very nice. Such a great place we decided to buy a membership there. Mexico - Occidental Grand we will see you soon.More

    Review collected in partnership with this hotel
    5  Thank Kimmy9765
    Response from Itze P, Reputation Management at Occidental at Xcaret DestinationResponded 18 August 2014

    Dear Kimmy9765, Thank you so much for taking the time to post a review on the site following your stay with us and we are thrilled to hear that we surpassed your expectations and that the greatest asset of the hotel is the staff. We...More

    Reviewed 13 August 2014

    We had a really great time here and wish we had booked a couple of extra days because there were so many things to do. As with place you stay there are pros and cons. Pros: All the staff were super amazing, especially Jonathan Lopez...More

    4  Thank ggriffin1973
    Response from Itze P, Reputation Management at Occidental at Xcaret DestinationResponded 14 August 2014

    Dear ggriffin1973, Thank you so much for contacting us, We are pleased to know that you enjoyed your stay here in Occidental Grand Xcaret, Concerning your comments we are sharing them with all our departments to keep providing a high quality service We hope to...More

    Reviewed 13 August 2014

    We spent 1 week in beginning of August and really appreciate staying in this resort. The complex is very natural, you can see monkeys, flamingos, deers, birds and of course iguanas, I even saw small snake. At first we did not like that beach (small...More

    Thank Wojtek B
    Response from Itze P, Reputation Management at Occidental at Xcaret DestinationResponded 18 August 2014

    Dear Wojtek B, Thank you so much for taking the time to post a review on the site following your stay with us. And we are thrilled to hear that we surpassed your expectations and that the greatest asset of the hotel is the staff....More

    Reviewed 13 August 2014

    We visited the Occidental Nocember 2013. The grounds are incredible. I have been to many resorts in the Riviera Maya and this resort is very well maintained with lots of wild life. We stayed in the royal elite club section and it sure made a...More

    3  Thank Larry S
    Response from Itze P, Reputation Management at Occidental at Xcaret DestinationResponded 14 August 2014

    Dear Mr. Larry S, Thank you so much for contacting us, It´s a pleasure to hear so much good comments, because our staff is always making an effort to make our guests a memorable stay, We would like to host you again! Kind regards from...More

    Reviewed 12 August 2014

    Our family has been vacationing here for the past few years now and can't say enough great things about the staff in the Royal Club. The food is always delicious and the staff in the Royal Club take care of our daughter's gluten-free needs very...More

    1  Thank mmmlll2014
    Response from Itze P, Reputation Management at Occidental at Xcaret DestinationResponded 13 August 2014

    Dear mmmlll2014, Thank you so much for contacting us, We are thrilled to hear that you enjoyed your stay with us in Occidental Grand Xcaret, because our staff is always looking forwards to make the stay of our guests memorable We hope to see you...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Free Parking
    • Beachfront
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$141 - US$528 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #39 Top resorts Hotel in Playa del Carmen
    • #46 Luxury Hotel in Playa del Carmen
    • #48 Family Hotel in Playa del Carmen
    • #48 Spa Hotel in Playa del Carmen
    • #52 On the Beach Hotel in Playa del Carmen
    • #77 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 764
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Hotels.com, Orbitz, Expedia, Booking.com, Barcelo, TripOnline SA, Agoda, Travelocity, HotelsforEveryone, Cancelon, Hotwire, getaroom.com, Evoline ltd and HotelQuickly so you can book your Occidental at Xcaret Destination reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Occidental Grand Xcaret Hotel ,
    • Occidental Grand Flamenco Xcaret ,
    • Grand Flamenco Xcaret ,
    • Xcaret Grand Occidental ,
    • Occidental Xcaret ,
    • Hotel Xcaret ,
    • Xcaret Playa Del Carmen ,
    • Grand Xcaret Occidental ,
    • Xcaret Hotel ,
    • Grand Occidental Xcaret
    Add Photo Photos
    Traveller (12448)
    Pool & Beach (2660)
    Room & Suite (1033)
    Dining (926)
    Hotel & Grounds (7827)
    Family and Play Areas (113)
    Bathroom (98)
    Business Centre & Event Rooms (17)
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    Ask a question
    Questions & Answers
    Jo K
    26 July 2017|
    Answer
    Response from OccidentalatXcaret | Property representative |
    Dear Jo k, There are many places to get access to the park and they have different offers. I recommend you to see different options once you check in.
    0
    Votes
    Google Translation
    Jo K
    26 July 2017|
    AnswerShow all 2 answers
    Response from OccidentalatXcaret | Property representative |
    Dear Jo K, Playa del Carmen is 10 min from the resort, in a cab. is not walking distance. Regards.
    0
    Votes
    Google Translation
    jessp12345
    25 July 2017|
    AnswerShow all 2 answers
    Response from OccidentalatXcaret | Property representative |
    Dear jessp12345, Resort credit only applies in services inside the resort. Regards.
    0
    Votes
    Google Translation
    Room Tips
    "First Club rooms are great"
    Read review
    "Stay with standard option in rooms, added ecpense to upgrade not worth expense."
    Read review
    "Don't mind the walks, the concentrate on interesting the surroundings"
    Read review
    "Best tip is not to book here."
    Read review
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