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2018-02-06 2018-02-07
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    Hotel Riu Lupita

    Avda. Xaman-Ha, Manzana 20, Lote 1 | Condominio Playacar, Playa del Carmen 77710, Mexico
    +1 855-465-4615
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    2018-02-06 2018-02-07
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    Traveller (3672)
    Pool & Beach (916)
    Room & Suite (605)
    Overview
    • Excellent36%
    • Very good41%
    • Average15%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “beach club” (245 reviews)
    “shuttle bus” (78 reviews)
    “animation team” (58 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Free Shuttle or Taxi Services
    Family Rooms
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Hotel Riu Lupita
    Special Offer: Receive 500 free points
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    Rooms
    Feb 6Feb 7
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (3,012)
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    1 - 5 of 993 reviews

    Reviewed yesterday

    Well we're do I start it's small ok but there is no place to sit and relax and talk every thing is together what ENTERTAINMENT! It's so small you watched what they were doing rehearsing all afternoon!,,,food average don't cater for English...... rooms were good...More

    Thank liverburd
    Hotel's Favourite
    Reviewed 16 December 2017

    I had never stayed at a Riu resort and was expecting something similar to most all-inclusive resorts. However, Riu surprised me in a positive way. After a short intro at the lobby we went to our room. The resort has around 25 houses with each...More

    8  Thank Ronaldo070
    Reviewed 2 days ago via mobile

    I am writing this as we are waiting for the shuttle to the airport and it feels perfectly reasonable for me as a 32 year old man to start crying because we have to leave. We loved it here and are coming back for sure....More

    2  Thank Yosif Y
    Reviewed 3 days ago

    2nd time visiting this property. First time was 5 years ago. Gone are the reed roof in with a proper roof over the bar gone was the tired dining decor and poor menu. In with a vibrant dining room and exciting and varied menu. One...More

    2  Thank Ralph S
    Reviewed 1 week ago via mobile

    No atmosphere, there is something to be bored or fall asleep.the activities are not good.no football field. The pools are immersed in the shade. a children's pool but very far and too isolated. no towel at the beach.the beach is very far, 10min with the...More

    Thank Caterinails C
    Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu LupitaResponded 5 days ago

    Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. We are committed to providing excellent quality of our products and services to our guests. We are sorry to learn that you left our resort thinking otherwise. We have...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Multilingual Staff
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Things to do
    • Pool
    • Restaurant
    • Tennis Court
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$157 - US$304 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #45 Top resorts Hotel in Playa del Carmen
    • #53 Spa Hotel in Playa del Carmen
    • #81 Romantic Hotel in Playa del Carmen
    • Room types
    • Family Rooms
    • Number of rooms
    • 300
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Evoline ltd, TripOnline SA, Cancelon and HotelQuickly so you can book your Hotel Riu Lupita reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Riu Lupita Resort ,
    • Riu Lupita Mayan Riviera ,
    • Riu Lupita Mexico ,
    • Hotel Riu Lupita Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (3672)
    Pool & Beach (916)
    Room & Suite (605)
    Dining (444)
    Hotel & Grounds (1965)
    Family and Play Areas (93)
    Bathroom (53)
    Business Centre & Event Rooms (5)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    vannyvanvan
    20 January 2018|
    Answer
    Response from bryanb | Reviewed this property |
    My travel agent said its approx $2 USD per night. Have read it's due on arrival.
    1
    Vote
    vannyvanvan
    19 January 2018|
    Answer
    Response from Kevin C | Reviewed this property |
    Hi. Yes you can change money at reception. No the tax cannot be paid by card. It has to be cash. Cheapest way is to use pesos. Taxi to 5th avenue is about £4.50. However, the free shuttle bus stops there on the way to the... More
    1
    Vote
    Amycp89
    17 January 2018|
    Answer
    Response from bryanb | Reviewed this property |
    From what I have been told guests have to pay this new tax - your package does not include this fee. At least that's the case for those flying from Canada with Signature Vacations and Sunwing Vacations. As for things to... More
    0
    Votes
    Room Tips
    "Room 2921 or 2920 have a really nice view"
    Read review
    "It's not letting me review but the service was excellent, location is good and cleanliness very good! All..."
    Read review
    "Disabled rooms opposite reception good but noisy"
    Read review
    "I believe all rooms are good. With air con free and balcony at rear ."
    Read review
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