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The Reef Coco Beach

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The Reef Coco Beach
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3,217 Reviews from our TripAdvisor Community

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Showing 1,977: English reviews
Montreal, Canada
Reviewed 3 days ago NEW

My wife and I were at this property for a week in late November and overall it was very good. Good points: 1) All the restaurants (save the Samurai) were genuinely first rate for the price. 2) Property was clean, well maintained and truly quite beautiful - it was also well equipped and organized. 3) The staff were all very...

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Helpful?
Thank Henry B
12/03/2016
Reviewed 3 days ago NEW

My friend and I recently stayed at Reef Coco Beach. I had stayed there with my husband about 10 years ago. I had told my friend how much we liked it there, but was very disappointed this time. I had not realized that the area had become so commercialized. Where once you could walk all the way down the beach...

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Helpful?
Thank lorraindorothyo
REGINA
Reviewed 4 days ago NEW

The hotel is five blocks from 5th Ave. All the rooms face the pool. It is a small resort so easy to get from the lobby to the beach. The rooms are nice & good size. The staff is very good in the bars & restaurants. There are three alacarts Mexican,Itallian & Japanise. If you do not have the premium...

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1Thank AL C
12/02/2016
Reviewed 5 days ago NEW

Site was centrally located in the city and very near the beach. Fifth Avenue is within walking distance and many sites to see. Food was great and the snack bar was fantastic. I would recommend this property to anyone who is a first time traveler to Playa.

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Helpful?
Thank seancI7202RM
TheReefResorts, Brand Executive at The Reef Coco Beach, responded to this review

Dear seancI7202RM, We sincerely appreciate the time invested to share your personal impression of your recent visit at our resort; it was all our pleasure to host you. Indeed, our wonderful position nearby the 5th Avenue allows you to reach the heart of Playa del Carmen in a few minutes. Moreover, our hotel is still situated in a quiet area...

12/02/2016
Reviewed 6 days ago NEW

great place for a lower budget. The only thing I would change is the pool/hottub close way to early. I want to be able to enjoy a drink in the hottub after a long day on the beach but they close the hottub/pool so early.

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Helpful?
Thank mistyl8
TheReefResorts, Brand Executive at The Reef Coco Beach, responded to this review

Dear mistyl8, We would like to express our sincere appreciation for taking the time to submit a review about your recent stay at our hotel as it helps us to improve our services. We would like to inform you that our pool and jacuzzi need to be closed during night time as the maintenance takes place and a lot of...

New Era, Michigan
Reviewed 6 days ago NEW

My husband and I brought our kids with us on our anniversary trip and it was great from start to finish! The staff are friendly, very helpful and the resort was very clean! Drinks were amazing- wish the swim up pool bar was open more, but we could still get our drinks as often as we wanted! The buffet was...

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Helpful?
Thank mommaofthree1997
TheReefResorts, Brand Executive at The Reef Coco Beach, responded to this review

Dear mommaofthree1997, Thank you for letting us know about your wonderful experience at our hotel. We must say we cannot express enough our satisfaction about the positive experience and sensational time you mention to have spent in our property. We are very proud of our staff who works hard to ensure that our guests are feeling comfortable and have everything...

12/02/2016
Reviewed 6 days ago NEW

Nice Hotel with all inclusive food and drinks! Minutes away from the best dining and shopping area in Playa del Carmen. The beach of the hotel is not great but there is a twin property were you can go and enjoy the sea!

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Helpful?
Thank gianfrancop344
TheReefResorts, Brand Executive at The Reef Coco Beach, responded to this review

Dear gianfrancop344, We would like to thank you on the behalf of the entire staff of the Reef Coco Beach. It is a pleasure to read your detailed review. Your comments are very encouraging and will be taken with great consideration. You can rest assured we will share your kind words with our entire team and management. We are sorry...

12/02/2016
Reviewed 6 days ago NEW

The big surprise is the food, it's first class. The drinks are always doubles and you can tell the bar staff to make you a big drink in a plastic glass and then head down 5th ave. were all the fun is.

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Helpful?
Thank fernietravelodge
TheReefResorts, Brand Executive at The Reef Coco Beach, responded to this review

Dear fernietravelodge, It is a pleasure to read such a wonderful review, we are proud to hear that you keep a beautiful memory of your recent vacation at our hotel, you can rest assured we will share your kind words with our entire team and management. We are delighted to hear that you were able to take the opportunity to...

12/02/2016
Reviewed 6 days ago NEW

Clean, nice, good food and great service. A good hotel to stay with family or friends, close to shopping malls and disco. All inclusive food and drinks were good. The room and hotel always clean. Great place

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Helpful?
Thank F331YIluisa
TheReefResorts, Brand Executive at The Reef Coco Beach, responded to this review

Dear F331YIluisa, We would like to thank you on the behalf of the entire staff of the Reef Coco Beach. It is a pleasure to read your detailed review. Your comments are very encouraging and will be taken with great consideration. You can rest assured we will share your kind words with our entire team and management. We are pleased...

Vancouver
Reviewed 1 week ago

Was there for 10 days mediocre at best is all I can say. Was told 196 units 100% capacity for a 20 yr building. It is starting to show its age. So sad the rooms and furnishings are showing its age and was not happy to spend that kind of money for this resort. Thank god we brought our own...

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Helpful?
1Thank nskcanuck

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located just 30 miles south of Cancun, The Reef Cococbeach is the perfect compliment to the white sandy beaches and turquoise waters of this world renowned tropical paradise. Just a short walk from the picturesque town of Playa del Carmen, you will enjoy our personalized service, the privacy you desire in a resort destination and the entertainment of one of the best night life's the Mayan Riviera has to offer.Our location provides easy access to the many attractions the Mayan Riviera has to offer such as Playa del Carmen's famous 5th avenue, Playacar's Bird Sanctuary, Playacar Golf Club, Xcaret, Xel-Ha, Tulum and much, much more.The hotel offers 196 comfortable rooms Caribbean style, our pleasant rooms consist of one king size bed or two double beds, terrace or balcony, air conditioning, ceiling fan, mini fridge, TV,hair dryer, vanity mirror, telephone and bath room with bahttub and shower combination. ... more   less 

Additional Information about The Reef Coco Beach

Address: Costera Norte S.N. Lte. 1 Mza. 7, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $230 - $571 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Reef Coco Beach 3.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Grand Coco Bay Mexico
Grand Coco Bay Playa Del Carmen
Grand Coco Bay Hotel Playa Del Carmen
Grand Coco Bay Riviera Maya
The Reef Coco Beach Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#49 Top resorts Hotel in Playa del Carmen
#57 Spa Hotel in Playa del Carmen
#65 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from The Reef Coco Beach staff and other travellers.
174 questions
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Questions? Get answers from The Reef Coco Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to stay on the pool side near the middle of the property, but make sure that everything is functional before settling in!”
 of 5 bubbles 443henryb, 5 Dec 2016 | Read review
“Ocean view is fantastic! Pool view is beautiful too. Family suites are nice and worked pretty well for our family of 5.”
 of 5 bubbles mommaofthree1997, 2 Dec 2016 | Read review
“first floor will work better, there is no ocean view so you don't have to go upstairs”
 of 5 bubbles to_om201, 17 Nov 2016 | Read review
“I would suggest getting a room not so close to the lobby bar to avoid evening noise.”
 of 5 bubbles shell5jc, 1 Nov 2016 | Read review
“Pick one in the 4th floor , the balcony roof is like a tiki hut!! Very nice”
 of 5 bubbles aniyjon, 22 Oct 2016 | Read review
5 of 5
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