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The Reef Coco Beach

Booking.comUS$187*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Reef Coco Beach
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3,655 Reviews from our TripAdvisor Community

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Showing 2,238: English reviews
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Reviewed 2 days ago NEW

This was my boyfriend and mines first real trip together and it was amazing! We had picked this resort because it was cheap but still had decent reviews and we were not disappointed. The wait staff was so friendly and incredibly helpful, the food was delicious, and our room and the rest of the resort were basic but kept nice...

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Helpful?
Thank Gabrielle R
TheReefResorts, Brand Executive at The Reef Coco Beach, responded to this review

Dear Gabrielle R, It is a pleasure to read such a wonderful review. We are proud to hear that you keep a beautiful memory of your recent vacation at our hotel, you can rest assured we will share your kind words with our entire team and management. We are glad to read that you were provided with our courteous, outstanding...

St-Laurent du Var, France
HOTEL’S FAVOURITE REVIEW
Reviewed 28 October 2016

The reef coco beach is a wonderful hotel in playa del carmen , few minutes by walk to the "quintas" avenue. You will find there all you need for perfect hollidays. The hotel is "human sized", and beautyful. The rooms are clean and fonctional. There are differents restaurants (cafeteria, mexican, italian, japanese, fast food . You will find 4 bars...

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2Thank Céline B
About Hotel's Favourite Review
TheReefResorts, Brand Executive at The Reef Coco Beach, responded to this review

Dear Céline B, It is a pleasure to read such a wonderful review, we are proud to hear that you keep a beautiful memory of your recent vacation at our hotel, you can rest assured we will share your kind words with our entire team and management. Indeed, our wonderful position nearby the 5th Avenue allows you to reach the...

Dayton, Ohio
Reviewed 2 days ago NEW

This is nothing more than a glorified old hotel turned into a resort. Needs many,many updates. Restaurant selection nil, beach very small and lots of seaweed. the pool is the best amenity,however the pool bar never opened until 11:00 everyday. People are in the pool early because of the hot weather. No entertainment. Staff was pleasant.

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1Thank ElizaT1215
04/28/2017
Reviewed 1 week ago NEW

We loved our stay at Reef Coco Beach Resort. Everyone was very friendly. Food and drinks were great. The place is beautiful. Would definitely stay there again. Was not happy with transportation to and from the airport not being included and then charging so much. We rented a vehicle and was not happy with that. Would use taxi or bus...

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1Thank Kimberly N
TheReefResorts, Brand Executive at The Reef Coco Beach, responded to this review

Dear Kimberly N, We would like to thank you on the behalf of the entire staff of the Reef Coco Beach. It is a pleasure to read your detailed review. Your comments are very encouraging and will be taken with great consideration. You can rest assured we will share your kind words with our entire team and management. We are...

Pennsylvania
Reviewed 1 week ago NEW

We stayed for one week 5/6 thru 5/13/17 in room 2352. Our room was good until Friday night when the beach bar next door began its party at sunset with extremely loud music that played until 4:10 a.m. We tried to drown it out with the television but ended up getting very little sleep. We know it's out of the...

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1Thank salanay
Reviewed 1 week ago

The staff was excellent and the resort is small but centrally located near 5th Avenue shopping. Good variety of places to eat. One thing though is that they are not good with handling customer conflicts. I wish that I wasn't over charged. I spent $1100 dollars on a $700 stay. And instead of them working out it with me to...

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1Thank diamondd271
Reviewed 1 week ago

Good price-quality ratio. Hotel staff always very nice and helpful.Very good location near 5th avenue of Playa del Carmen. Only too little negative point : the beach, too small and too much boats in front of it, and the music too loud near the swimming-pool. But still we had a very good stay in this hotel and we recommend it.

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1Thank 197germanb
Reviewed 1 week ago

We were pleased with our stay. The property size is a huge selling point. We didn't feel lost is a sea of people. The staff was friendly however, very few could speak any english. Also, we did have a few issues our room, but they were addressed immediately and professionally. And the LOCATION WAS FABULOUS! We had a nice beach,...

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1Thank scottjamesp2017
Reviewed 1 week ago

parked boats too close to hotel beach. stinky and noisy. other then that we really enjoyed our stay and definitely hope to come back. we are happy to have chosen that part of Mexico for its beauty and a rich history.

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1Thank bedrichc2017
Reviewed 1 week ago

Customer service was amazing! The staff are uber friendly and all around smiling from ear to ear. The beach was beautiful and no rocks on the beach. Every kind of service from room cleaning to the service in the restaurants were wonderful. The resort is a few minutes walk to 5th Avenue if you like shopping and trying out restaurants...

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1Thank 777sammyk
TheReefResorts, Brand Executive at The Reef Coco Beach, responded to this review

Dear 777sammyk, We would like to thank you on the behalf of the entire staff of the Reef Coco Beach. It is a pleasure to read your detailed review. Your comments are very encouraging and will be taken with great consideration. You can rest assured we will share your kind words with our entire team and management. We are glad...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
Food & drink at the hotel
Samurai Japanese Restaurant
Samurai Japanese Restaurant
Cuisines: Japanese, Sushi
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located just 30 miles south of Cancun, The Reef Cococbeach is the perfect compliment to the white sandy beaches and turquoise waters of this world renowned tropical paradise. Just a short walk from the picturesque town of Playa del Carmen, you will enjoy our personalized service, the privacy you desire in a resort destination and the entertainment of one of the best night life's the Mayan Riviera has to offer.Our location provides easy access to the many attractions the Mayan Riviera has to offer such as Playa del Carmen's famous 5th avenue, Playacar's Bird Sanctuary, Playacar Golf Club, Xcaret, Xel-Ha, Tulum and much, much more.The hotel offers 196 comfortable rooms Caribbean style, our pleasant rooms consist of one king size bed or two double beds, terrace or balcony, air conditioning, ceiling fan, mini fridge, TV,hair dryer, vanity mirror, telephone and bath room with bahttub and shower combination. ... more   less 

Additional Information about The Reef Coco Beach

Address: Costera Norte S.N. Lte. 1 Mza. 7, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $216 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Reef Coco Beach 3.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Grand Coco Bay Mexico
Grand Coco Bay Playa Del Carmen
Grand Coco Bay Hotel Playa Del Carmen
Grand Coco Bay Riviera Maya
The Reef Coco Beach Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#51 Top resorts Hotel in Playa del Carmen
#59 Spa Hotel in Playa del Carmen
#70 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from The Reef Coco Beach staff and other travellers.
210 questions
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Adena, Ohio
Edmonton, Canada

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Questions? Get answers from The Reef Coco Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the North side of the resort are quieter!”
504gabrieller, 21 May 2017 | Read review
“Near the lobby is best the get away from the nightclub”
sassaroony1966, 12 May 2017 | Read review
“Beware of time sharing promotions. They are killing you!”
557valentinm, 9 May 2017 | Read review
“get the suite room to get the ocean view,”
40nadeaned, 6 May 2017 | Read review
“Choose a room far from the lobby”
ashleybaby93, 5 May 2017 | Read review
5 of 5
Booking.com
US$187* /night
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TripAdvisorUS$187
Expedia.comUS$222
Bookit.comUS$213
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*Disclaimer
Prices are for 1 room, 2 adults
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