We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Playa Maya

Orbitz.comUS$90*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 1 more site!
Professional photos
Playa Maya
Playa Maya
Panoramas (7)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

656 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 619: English reviews
Start your review of Playa Maya
 Click to rate
Reviewed 1 week ago via mobile

My husband and I stayed at The Playa Maya for 6 days. It is a simple hotel, with nice and comfortable rooms (with a great view if you get one with a balcony like we did), good free breakfast, and excellent staff. The staff was very friendly and accommodating and made our stay better! We didn't spend that much in...

 Report
Helpful?
Thank rosemary565
Beltsville
Reviewed 4 weeks ago via mobile

This is the second time we came to Playa del Carmen and stayed at Playa Maya. This hotel is small and treated us like royalty. The best part is being able to step outside the hotel and be on the beach. Breakfasts were full and good as were the food and drinks the rest of the day. In fact I...

 Report
Helpful?
1Thank KateB104
Houston, Texas
Reviewed 18 April 2017

My husband and I stayed here for a total of 6 days. It is a very simple hotel, with great breakfast. The rooms were a good size, when we booked the hotel we asked for a room change on the 3rd night. We went from a balcony with a hammock, to the room with the Jacuzzi. Both rooms were of...

 Report
Helpful?
Thank srdz449
PlayaMaya, Public Relations Manager at Playa Maya, responded to this review

Very glad to hear you enjoyed your stay, and that that room combination you asked for worked out well for you. Thanks for posting your comments here and just let us know when you're ready to come back for another stay! Stephen Ryberg Playa Maya

San Francisco, California
Reviewed 16 April 2017

Nice hotel and good value for your money. The service was great and the food is pretty good (Try the famous coconut shrimp, or the shrimp tacos). The free breakfast is very good. The rooms are spacious and comfortable. The economy suite has two connected rooms, with a very nice view of the ocean. The only drawback to this hotel,...

 Report
Helpful?
1Thank tonimc10
MN
Reviewed 16 April 2017

We recently spent a week relaxing on the beach at Playa Maya and loved every moment. Playa Maya is an affordable, small and simple hotel on the beach. Rooms are clean, food is good, and the staff is friendly and helpful. This was our second stay at Playa Maya and it will not be our last! Go with the right...

 Report
Helpful?
Thank MC85
PlayaMaya, Public Relations Manager at Playa Maya, responded to this review

Hello again, Thanks very much for your review. Yes, we certainly agree that it's crucial to know what you're booking and to have corresponding expectations for your stay, and it's great to hear that you were so satisfied with this second one that you'd like to come back for still another. We'll be delighted to host you again! Stephen Ryberg...

Moorpark, California
Reviewed 15 April 2017 via mobile

Please do not book here, you can do better for your money. The hotel is old and dingy and the pool is a wading pool, with no chairs around to relax on. The beach in front is full of rocks making swimming very difficult. There is no street access so you have to walk in very deep sand to get...

 Report
Helpful?
1Thank skydax11
PlayaMaya, Public Relations Manager at Playa Maya, responded to this review

Well of course everyone is completely entitled to their own opinion on subjective matters, including how they (dis)liked a hotel they stayed at. And we are always sorry to hear of any guests who were not satisfied with their stay here. However the kind of hyperbole and just factual inaccuracy in this review is unfortunate to see. The pool /...

Reviewed 10 April 2017 via mobile

We just left after a week at playa maya and overall we were happy with the whole experience. Very good position, central in playa del carmen. The room was very basic but had everything you were expecting a room to have(hairdryer, coffee maker,security box) but I do recommend you to get the deluxe balcony room as it has better view...

 Report
Helpful?
Thank Natalie-Benedetto
San Diego, California
Reviewed 29 March 2017 via mobile

They were super responsive to questions I had before we even arrived. Once there the staff went above & beyond to make our stay as enjoyable as possible. They even offered to upgrade us the next day! The wait staff were always nice and made sure we were taken care of. In a town lik Playa Del Carmen where choices...

 Report
Helpful?
1Thank IanJorgeson1
Philadelphia, Pennsylvania
Reviewed 28 March 2017

There are lots of hotels in Playa del Carmen and luckily we saw a recommendation online for the Playa Maya Hotel. We stayed there in March and it was perfect for our needs. It is centrally located off of 5th Avenue, easily walkable to the ferry pier to Cozumel and the Mermaid statues where local Mayan dances are performed, and...

 Report
Helpful?
2Thank Dean F
Reviewed 25 March 2017

Me and my husband decided to take a quick trip for my birthday to Cancun. Playa Maya was recommended by my neighbor so we decided to book. My Neighbor told me that the rooms were nothing special but the beachfront was very nice and also a small property. W e like small and private you get better service it seems...

 Report
Helpful?
Thank Tmholly H

919 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (598)
Viewed
Hotel & Grounds (104)
Viewed
Room/Suite (83)
Viewed
Dining (64)
Viewed
Pool/Beach Area (105)
Viewed
View from Room (36)
Viewed
Family/Play Areas (1)
Viewed
Bathroom (8)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (195)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (320)
Viewed
Amenities (23)
Viewed
Beach (28)
Viewed
Deluxe Room (65)
Viewed
Pool (32)
Viewed
Dining (31)
Viewed
Standard Double Room (54)
Viewed
Superior King Room with Balcony (61)
Viewed
The Hotel (26)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (1)
Viewed
Other (1)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
0.2 km away
Xtudio Comfort Hotel by Xperience Hotels
Xtudio Comfort Hotel by Xperienc...
#70 of 214 in Playa del Carmen
239 reviews
0.1 km away
Illusion Boutique Hotel by Xperience Hotels
Illusion Boutique Hotel by Xperi...
#43 of 214 in Playa del Carmen
1,398 reviews
0.2 km away
Hotel Mimi del Mar
Hotel Mimi del Mar
#128 of 214 in Playa del Carmen
161 reviews
Show Prices
Show Prices
Show Prices
0.2 km away
Hotel Cielo
Hotel Cielo
#19 of 214 in Playa del Carmen
830 reviews
0.0 km away
Pelicano Inn
Pelicano Inn
#144 of 214 in Playa del Carmen
291 reviews
0.3 km away
El Taj Oceanfront & Beachside Condos Hotel
El Taj Oceanfront & Beachside Co...
#35 of 214 in Playa del Carmen
1,333 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Beachfront
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Playa Maya is right on the beach and centrally located, just 1 block from 5th Avenue, the heart of activity in Playa del Carmen. Our unusual off-street location and beach-only entrance make us a very tranquil base from which our guests can easily explore all the shopping & nightlife of Playa, along with the other wonders of the Riviera Maya. ... more   less 

Additional Information about Playa Maya

Address: | Zona FMT entre calle 6 y 8 Norte, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $135 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Playa Maya 3*
Number of rooms: 22
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com and Travelocity so you can book your Playa Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Playa Maya Hotel Playa Del Carmen
Playa Maya Del Carmen
Playa Maya Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#5 Romantic Hotel in Playa del Carmen
#21 Family Hotel in Playa del Carmen
#67 On the Beach Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Playa Maya staff and other travellers.
36 questions
Ask a question

See all questions (36)

Questions? Get answers from Playa Maya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“small hotel, all rooms seemed nice”
599deanf, 28 Mar 2017 | Read review
“The higher the floor the better the view.”
TmhollyH, 25 Mar 2017 | Read review
“Higher rooms have the best vies. There is no elevator.”
kerrbearRegina, 24 Feb 2017 | Read review
“The 2 rooms on the top floor have the best views. We could see the sunrise from 301.”
  • Sunrise from room 301
UticaBrewCrew, 20 Feb 2017 | Read review
“I like the room with the balconies”
Iowablonde, 1 Feb 2017 | Read review
5 of 5
Orbitz.com
US$90* /night
View Deal
Expedia.comUS$90
TripAdvisorUS$90
TravelocityUS$90
View all 5 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates