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Hotel Hacienda Maria Bonita

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209 Reviews from our TripAdvisor Community

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Showing 59: English reviews
County Meath, Ireland
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 days ago NEW

Stayed here for 4 nights with friends in October. Excellent location - around the corner from Coco Bongo & a 2 minute walk to the main strip/5th Avenue. Loved the fact that the hotel is 'authentically Mexican', lots of vivid colours, cool artwork dotted about the place, animal statues hidden around corners, It was a welcome change from the more... More 

Thank Kiera-Louise
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW via mobile

Just a few steps to 5th Ave, close to restautants, places to shop and good nightlife, 12 street has a lot of interesting places like cocobongo. The music can be heard in the room, but no so loud that you won't sleep, at least not in my room. Great value for money. Small parking lot and no restaurant inside but... More 

Thank Roberto M
Herefordshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

I am just about to check out of this hotel. I rarely leave reviews, but I just had to for this gorgeous little gem. The rooms are rustic, a good size, homely and cleaned EVERY single day...even on a sunday. Fresh bottled water and fresh towels were left every day, and the staff are so friendly, chatty and helpful. They... More 

1 Thank vsimpson2015
Tel Aviv, Israel
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 weeks ago

Perfect location, very friendly and helpful staff, clean and comfortable rooms. Leonardo made our stay unforgettable. He gave us lot of information and ideas, what to do, how to save money etc Will definitely go back to this hotel if ill had an opportunity to. Thank you Maria Bonita for a wonderful stay

Thank Vera Z
Salt Lake City, Utah
Level Contributor
57 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 7 September 2016

Two awesome things of this place: awesome customer service and location! Is just a few steps of coco bongo and in front you have a delicious Brazilian restaurant. The personal are so friendly and kind. I forgot my sunglasses on my last day and we return to ask them and they return it to me. The personal are very awesome!... More 

Thank Dalia0923
1 review
Reviewed 6 September 2016 via mobile

We had very enjoyable stay...the hotel is great....there is a pool that open till late...it very clean...the beds are comfortable and the room very nice...great price... Great location! And very very very nice and pleasant stuff

Thank Karin M
1 review
Reviewed 25 August 2016 via mobile

Excellent hotel!! ln the center near to the cocobongo, just one blok to de 5h avnude and 2 bloks from the beach. The service in the hotel was very good they always take care for every thing. I very recommend!

Thank gab_ylevy
Montreal, Quebec
2 reviews
Reviewed 27 May 2016 via mobile

When I reserved my reservation stated that I will have a balcony . When we arrive a the hotel the first room the guy at the reception gave us had no balcony so we asked to have a balcony . I think the guy was really having a bad day because we got charge 25$ more on my credit card... More 

Thank laurieYernesto
Manolo G, Gerente at Hotel Hacienda Maria Bonita, responded to this review

Hello LaurieYernesto , Thank you very much for giving us a minute of your time and tell us about your experience at Hotel Hacienda Maria Bonita. We always try to please all our guests on their needs but we will continue paying more attention to the details that tells us that on your next stay if we allow it, unforgettable.... More 

Travellers are raving about these Playa del Carmen hotels

1 review
Reviewed 13 May 2016 via mobile

The hotel is Located in the center of playa. Close to the kokobongo and other parties. Also close to shopping center ( h&m, forever 21, starbbucks and more) and wallmart. the beach is a 5 minutes walk. The staff were very niceto us and they helped us in everything we needed.

Thank Adi Z
Manuel G, Gerente at Hotel Hacienda Maria Bonita, responded to this review

Hi Adi!! Thank you very much for taking the time and write your experience at Hotel Hacienda Maria Bonita. We are pleased to choose us for your vacation, your comments encourage us to continue to offer the best service and make your stay pleasant. We welcome the opportunity to serve you again and make your stay enjoyable. Regards!! More 

Guadalajara, Mexico
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 December 2015

It was just incredible how rude the reception and other staff of the Hotel are. There was a friend who came to visit us, at around noon time, and they just wanted to let him in just for couple minutes, by the way, followed and guarded by the door man, who stayed waiting for him outside the room, and after... More 

1 Thank Li R

119 photos of this hotel

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Pool/Beach Area (10)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Multilingual Staff
  • Concierge
  • Free Parking
Official Description (provided by the hotel)
Hacienda María Bonita Hotel, is a unique an authentic place for relaxation, inspired by the mexican culture, where you are invited to experience confort in each of its corners. We are located in the heart of playa del Carmen a few steps from the famous 5th avenue and a walk away from the beach. All our rooms and facilities have a mexican design, carefully detailed with Wood sculptures, fountains and colorful flowers, making Hacienda María Bonita the perfect place to enjoy your vacations. ... more   less 

Additional Information about Hotel Hacienda Maria Bonita

Address: Avenida 10N, 215 between 10 y 12, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $52 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Hacienda Maria Bonita 2*
Number of rooms: 41
Reservation Options:
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Also Known As:
Hacienda Maria Bonita Hotel Playa Del Carmen
Hotel Hacienda Maria Bonita Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#19 Best Value Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Hacienda Maria Bonita staff and other travellers.
3 questions
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Questions? Get answers from Hotel Hacienda Maria Bonita staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want any sleep avoid this hotel”
 of 5 bubbles lottsnewman, 11 Apr 2015 | Read review
“there was wi-fi in lobby and around pool but no in room”
 of 5 bubbles SamandWillie, 27 Feb 2015 | Read review
“It's extremely noisy all over, even on the opposite side of the entrance. The best room is no room.”
 of 5 bubbles nicol_sd313, 6 Feb 2015 | Read review
“The best room is in a different hotel, if you don't want to stay up until 6AM”
 of 5 bubbles MassiGa, 4 Feb 2015 | Read review
“A lot of noise from a nightclub in the nort-eastern rooms.”
 of 5 bubbles 260oliverf, 6 Jan 2015 | Read review
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