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    The Carmen Hotel

    8 Calle Norte, Playa del Carmen 77710, Mexico
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    2017-12-03 2017-12-04
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    Savings alert: 23% below average rate

    The price you found is 23% lower than this hotel's average rate of US$226/night.

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    US$173
    US$190
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    Traveller (523)
    Room & Suite (88)
    Pool & Beach (59)
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    Overview
    • Excellent75%
    • Very good18%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “rooftop pool” (20 reviews)
    “roof top deck” (4 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Beachfront
    Outdoor pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Suites
    Bar/Lounge
    Concierge
    Accessible rooms
    Dry Cleaning
    Rooftop Terrace
    4.0 Star Hotel
    All hotel details
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (476)
    Traveller rating
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    Time of year
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    1 - 5 of 310 reviews

    Reviewed 4 days ago via mobile

    We spent a week at the Carmen Hotel and it exceeded are expectations. The reviews are spot on. The hotel is in a perfect location, just far enough away from 5th Avenue to avoid the noise but walking distance to just about everywhere, including the...More

    Thank Mark E
    Response from Alfredo S, Econcierge Service. at The Carmen HotelResponded 2 days ago

    Hello, Mark E Both the Carmen and all the staff at "The Keel" thank you for your awesome comments and reviews. We love you had a pleasant experience in our restaurant, rooftop and hotel in general. Our location is thought for you to spend a...More

    Reviewed 1 week ago via mobile

    We had the absolute best time on our trip, we had the privilege of dinning and checking out the rooftop pool!! Our waitress Elizabeth was amazing and very accommodating!! Definitely will be back! Thanks for showing us a good time! 🤗More

    Thank claudiaclay81
    Response from Alfredo S, Econcierge Service. at The Carmen HotelResponded 6 days ago

    Hello, Claudiaclay81 Thank you so much for the wonderful review and comments! It is really nice to hear you were pleased with Elizabeth service, Isn´t she awesome? we are equally thrilled to know you enjoy the view at our magnificent roof top. we well be...More

    A TripAdvisor Member
    2
    Reviewed 1 week ago via mobile

    One word....AMAZING. Having been to Playa del Carmen a handful of times, I️ already had my favorite spots to go. However, I️ was blown away by not only the aesthetics of The Carmen Hotel but the service and the food are top notch as well....More

    Thank A TripAdvisor Member
    Response from Alfredo S, Econcierge Service. at The Carmen HotelResponded 1 week ago

    Good morning, dear customer. Thanks a lot for the terrific review! At the Carmen Hotel we love what we do. We have no words to thank you enough for recommendations! We are so happy that you enjoyed our wonderful rooftop and the great food, as...More

    Reviewed 1 week ago

    All we can say is "Wow we sure found the most awesome place to stay in Playa del Carmen. That is if you want it all...Location..directly on the beach, Quality...are the rooms with the luxury linens and freshness and style. Fantastic air conditioning and the...More

    Thank francodemichelis
    Response from Alfredo S, Econcierge Service at The Carmen HotelResponded 1 week ago

    Good afternoon, Francodemichelis Thanks a lot for the amazing review! We are so happy to know that you had a wonderful stay at the Carmen Hotel. We are so glad you loved our fantastic location, you really enjoyed our minimalistic and modern suites, and the...More

    Reviewed 1 week ago via mobile

    We stayed here for four nights and truly enjoyed our visit. The staff was amazing, especially Jorge. He went above and beyond and remembered our names. The customer service here is outstanding. Everyone from the valet to the restaurant staff and front desk was great...More

    Thank mechelleranderson
    Response from Alfredo S, Econcierge Service. at The Carmen HotelResponded 1 week ago

    Hello,Mechelleranderson first of all, let us thank you for your very positive and great comments regarding your recent stay at The Carmen Hotel, as well as the warm service you received from all the staff at our Boutique Hotel, Specially Jorge... Isn't he the best?...More

    The Palm at Playa
    1,607 reviews
    #22 of 212 hotels in Playa del Carmen
    0.2 km
     
    Illusion Boutique Hotel by Xperience Hotels
    1,546 reviews
    #48 of 212 hotels in Playa del Carmen
    0.10 km
     
    El Taj Oceanfront & Beachside Condos Hotel
    1,396 reviews
    #41 of 212 hotels in Playa del Carmen
    0.3 km
     
    Playa Maya
    665 reviews
    #101 of 212 hotels in Playa del Carmen
    0.03 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Breakfast included
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$188 - US$626 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Luxury Hotel in Playa del Carmen
    • #8 On the Beach Hotel in Playa del Carmen
    • #43 Romantic Hotel in Playa del Carmen
    • #51 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 37
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Travelocity, Hotels.com and getaroom.com so you can book your The Carmen Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Alhambra Playa Del Carmen ,
    • The Carmen Hotel Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (523)
    Room & Suite (88)
    Pool & Beach (59)
    Dining (32)
    Hotel & Grounds (376)
    Business Centre & Event Rooms (3)
    Family and Play Areas (2)
    Bathroom (1)
    Nearby
    Sponsored by:
    Illusion Boutique Hotel by Xperience Hotels
    1,546 reviews
    .10 km away
     
    The Palm at Playa
    1,607 reviews
    .20 km away
     
    Playa Maya
    665 reviews
    .03 km away
     
    El Taj Oceanfront & Beachside Condos Hotel
    1,396 reviews
    .32 km away
     
    Nearby Restaurants
    KEEL Restaurant at The Carmen Hotel
    141 reviews
    .02 km away
    Lido Club de Playa
    1,070 reviews
    .16 km away
    Patio 8
    309 reviews
    .14 km away
    Casa Mediterranea
    737 reviews
    .12 km away
    Nearby Attractions
    Quinta Avenida
    17,715 reviews
    .18 km away
    Museo Frida Kahlo Riviera Maya
    118 reviews
    .13 km away
    Galeria de Arte 5ta Avenida
    331 reviews
    .20 km away
    INTI Beach
    63 reviews
    .17 km away
    Ask a question
    Questions & Answers
    vbeers22
    14 November 2017|
    AnswerShow all 2 answers
    Response from Phillip G | Property representative |
    We have a mini-fridge in the room and ice machines on every floor.
    0
    Votes
    BklynFrenchGurl
    14 October 2017|
    AnswerShow all 2 answers
    Response from Alfredo S | Property representative |
    Hello, Bklyn We have the day pass with a minimum consumption of $200 pesos at the bar. we also have: lounges $ 500 pesos Beach beds $ 1000 pesos so, you get it back all in consumption (food and drinks). hope to... More
    0
    Votes
    Google Translation
    MSLI155019
    30 August 2017|
    Answer
    Response from Phillip G | Property representative |
    The resort fee is $43 and you receive -2- breakfasts, a pass to the top gym in town, a short walk from the Carmen, 50mb high speed internet in your room and common areas, Netflix, local and international calls from the rooms... More
    0
    Votes
    Room Tips
    "3rd floor...perfect view of the sea."
    Read review
    "Ocean View"
    Read review
    "Sunrise Suite"
    Read review
    "Neat, quiet, modern."
    Read review
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