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We Uniq Hotel El Carmen

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Calle 8 Nte. Con Zona Federal Maritima No 876, Playa del Carmen 77710 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (885)
Room & Suite (219)
Pool & Beach (122)
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20-07-01 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-07-01 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#42 of 308 hotels in Playa del Carmen
Location
Cleanliness
Service
Value
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Infinity pool
Coffee shop
Beach
Adults only
Rooftop terrace
24-hour front desk
Wifi
Rooftop pool
Outdoor pool
Poolside bar
Restaurant
Breakfast available
Breakfast in the room
Rooftop bar
Concierge
Currency exchange
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Private balcony
Safe
Minibar
Flatscreen TV
Hair dryer
Room types
Ocean view
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Trendy
Languages Spoken
English

Location

Full view
97Great for walkers
Grade: 97 out of 100
261Restaurantswithin 0.5 km
72Attractionswithin 0.5 km
797Reviews62Q+A78Room tips
Traveller rating
  • 605
  • 119
  • 32
  • 17
  • 24
Time of year
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Popular mentions
Kim R wrote a review Jul. 2021
5 contributions
We stayed 12 days at this hotel and will stay here again on our next visit ! The rooms were beautiful and clean, loved all the storage for personal belongings , long wall of cabinetry behind doors, which kept the room clean and sleek ! But the staff is what really makes this hotel special to us. Outstanding service !! We met as guest and staff, but left as friends, we will miss Antonio and Pao especially. You guys are the best💕. Wonderful stay with a roof top infinity pool and bar!
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Date of stay: July 2021
Rooms
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Pilar G wrote a review Feb. 2021
Lima, Peru3 contributions9 helpful votes
This building now belong to another hotel chain but IKONIK didn't tell us anything (us or to expedia) so when we arrived our payed reservation didn't exist either... Luckly for us expedia moved us to another hotel but we had to spend a few hours on the phone trying to contact them. Terrible!
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Date of stay: January 2021
7 Helpful votes
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Tony V wrote a review Apr. 2020
Ottawa, Canada1 contribution5 helpful votes
I stayed at this hotel in February of 2020 and checked out early March (10 days). Overall the hotel was good BUT I was overcharged over 500.00USD on check-in. The hotel claimed local taxes. I check my reservation details once I got settled and realized my reservation had all the local taxes included. The check-in staff admitted their error but had charged my credit card the full amount of the stay event though there was only 24 hour check out notice. The manager assured me I would get a refund yet it has been 6 weeks since I check out. They wanted my personal bank account information to deposit money which sounds suspicious. I paid by Visa, yet they claimed they could not refund my Visa (suspicious). I gave them my e-transfer e-mail and direct deposit account. Nothing...The manager has gone quite BEWARE AND DOUBLE CHECK YOUR INVOICE CONCERNING LOCAL TAXES CLAIM BEFORE CHECKING IN, YOU WILL NOT BE REFUNDED IF THE HOTEL IS IN ERROR
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Date of stay: February 2020
Rooms
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5 Helpful votes
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Dean S wrote a review Mar. 2020
Anchorage, Alaska13 contributions30 helpful votes
Wasn't sure what to expect but the pictures looked cool. When I arrived, It looked just like the pictures! The room was nice and clean and the bed was comfortable. A small disappointment was the "partial ocean view". It was mostly blocked by the funky facade on the front of the building. The rooftop pool/deck is nice but small and has an amazing view. It was awesome to have breakfast right on the beach. The location is perfect if you want to wander on 5th avenue. What really stood out for me was the staff. I wish I could remember everyones name but everybody I came in contact with was friendly, cheerful and helpful. A special shout out to CARMEN and ELI. Their cheerful smiles made each day special and made it hard for me to leave. I will go back again one day!
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Date of stay: March 2020
Location
Cleanliness
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3 Helpful votes
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4-TAY wrote a review Mar. 2020
Carmel, Indiana7 contributions5 helpful votes
+1
Eli,Sandra, Malcom brualio, Carmen, Dani Ivan were absolutely fantastic. The service was outstanding and the Food was wonderful. The entire team here is the best I’ve seen in Mexico!!!!!! I highly recommend staying here if you want to be close the beach and also close to 5th Ave.
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Date of stay: March 2020Trip type: Travelled as a couple
2 Helpful votes
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PRICE RANGE
US$148 - US$301 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
alhambra playa del carmen
FORMERLY KNOWN AS
Ikonik The Carmen Hotel
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
37
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Frequently Asked Questions about We Uniq Hotel El Carmen
Which popular attractions are close to We Uniq Hotel El Carmen?
Nearby attractions include Quinta Avenida (0.2 km), Playacrawl (0.2 km), and 3D Museum of Wonders (0.3 km).
What are some of the property amenities at We Uniq Hotel El Carmen?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at We Uniq Hotel El Carmen?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at We Uniq Hotel El Carmen?
Guests can enjoy a rooftop bar, an on-site restaurant, and a poolside bar during their stay.
Is parking available at We Uniq Hotel El Carmen?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to We Uniq Hotel El Carmen?
Conveniently located restaurants include Harry's, Nørdic, and Zitla.
Are there opportunities to exercise at We Uniq Hotel El Carmen?
Yes, guests have access to an infinity pool during their stay.
Is We Uniq Hotel El Carmen located near the city centre?
Yes, it is 0.6 km away from the centre of Playa del Carmen.
Are any cleaning services offered at We Uniq Hotel El Carmen?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to We Uniq Hotel El Carmen?
Many travellers enjoy visiting Zona Arqueológica Playa del Carmen (1.0 km).
Does We Uniq Hotel El Carmen have any great views?
Yes, guests often enjoy the harbour view available here.