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The Carmen Hotel

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The Carmen Hotel
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316 Reviews from our TripAdvisor Community

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Showing 222: English reviews
Los Angeles, CA
Reviewed 3 December 2007

It's been a couple of weeks, and the great memories still linger on! Our 7 year old still raves about the great time he had playing on the beach with his cousins. We had an ocean-view room with a balcony facing the ocean and slept with the sound of waves every night. Fresh linens and towels plus we could check...

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Helpful?
1Thank solsmami2000
Phillip G, Owner at The Carmen Hotel, responded to this review

The Alhambra Hotel is now The Carmen Hotel featuring Keel Restaurant and Beach Club and Deck 5 our Pool and Sky Bar 5 floors above the Beach! We are getting great reviews please visit soon.

London
Reviewed 13 November 2007

We arrived at Alhambra after reading about the hotel in Lonely Planet. We turned up without a booking and were shown a choice of rooms by the friendly and helpful receptionist, and chose one on the second floor overlooking the beach. The room was great value for the money - clean and spacious with a sweet balcony looking out over...

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Helpful?
3Thank Sarah009
Phillip G, Owner at The Carmen Hotel, responded to this review

The Alhambra Hotel is now The Carmen Hotel featuring Keel Restaurant and Beach Club and Deck 5 our Pool and Sky Bar 5 floors above the Beach! We are getting great reviews please visit soon.

Washington
Reviewed 6 November 2007

During our stay in Playa del Carmen, my wife fell and broke her tailbone (NOT at the Alhambra). My wife and I needed to take two days bed rest prior to returning to the USA and the Alhambra was not only very accommodating, but the General Manager and Staff went above and beyond their call of duty to ensure my...

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Helpful?
3Thank hptravelerWashington
Phillip G, Owner at The Carmen Hotel, responded to this review

The Alhambra Hotel is now The Carmen Hotel featuring Keel Restaurant and Beach Club and Deck 5 our Pool and Sky Bar 5 floors above the Beach! We are getting great reviews please visit soon.

Union City, New Jersey
Reviewed 11 September 2007

We came to the Alhambra with no reservation after being dissapointed by a pretty but mundane all inclusive in Playacar and we were lucky enough to get a lovely room on the second floor. It is absolutely lovely! Bright, inviting, immaculate and the location right on the beach is superb. Comfortable rooms and an excellent value as well. Beautiful roof...

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Helpful?
3Thank Cynnkitty
Phillip G, Owner at The Carmen Hotel, responded to this review

The Alhambra Hotel is now The Carmen Hotel featuring Keel Restaurant and Beach Club and Deck 5 our Pool and Sky Bar 5 floors above the Beach! We are getting great reviews please visit soon.

UK
Reviewed 10 September 2007

We have just returned from Playa del Carment where we spent 12 nights in the Alhambra. Situated right on the beach it offers all the pleasures of essentially living on the beach or not. Both inside and out, the hotel is maintained to a very high standard. The staff are attentive without being intrusive, the food is well presented and...

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Helpful?
5Thank UkAMcL
Phillip G, Owner at The Carmen Hotel, responded to this review

The Alhambra Hotel is now The Carmen Hotel featuring Keel Restaurant and Beach Club and Deck 5 our Pool and Sky Bar 5 floors above the Beach! We are getting great reviews please visit soon.

California
Reviewed 26 August 2007

We had a wonderful stay at the Alhambra. Great rooms, service, and the breakfast is amazing. I would definitely stay there again, and would recommend this hotel to anyone.

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3Thank Laurelena
Phillip G, Owner at The Carmen Hotel, responded to this review

The Alhambra Hotel is now The Carmen Hotel featuring Keel Restaurant and Beach Club and Deck 5 our Pool and Sky Bar 5 floors above the Beach! We are getting great reviews please visit soon.

houston,tx
Reviewed 26 July 2007

My stay at the Alhambra Hotel was a pleasant one. Our room was cleaned daily, and it is evident that the owners take pride in maintaining their facility. The location is bar none as it is a beachfront property. The balcony was huge and nice to sit out on and enjoy the ocean breeze. Take note that the rooms are...

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Helpful?
5Thank carinosa2
Phillip G, Owner at The Carmen Hotel, responded to this review

The Alhambra Hotel is now The Carmen Hotel featuring Keel Restaurant and Beach Club and Deck 5 our Pool and Sky Bar 5 floors above the Beach! We are getting great reviews please visit soon.

San Francisco
Reviewed 11 July 2007

For the value, one of the best in Playa del Carmen. We scouted just about every hotel for our wedding in may 2007, and for beach front, Alhambra can't be beat. First class service that makes you feel at home (most remember your name at the front desk), decent restaurant, bright rooms all make for a terrific stay. - There...

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Helpful?
5Thank danzan
Phillip G, Owner at The Carmen Hotel, responded to this review

The Alhambra Hotel is now The Carmen Hotel featuring Keel Restaurant and Beach Club and Deck 5 our Pool and Sky Bar 5 floors above the Beach! We are getting great reviews please visit soon.

Los Angeles
Reviewed 17 June 2007

Denise Jade and friend Los Angeles, CA June 10-15 We just got back from a 5 night stay at the hotel Alhambra stayed in their apartment room overlooking the beautiful blue sea. There was some construction 2 buildings down but it was hardly noticable. This hotel is in the best location right on the sand but also half a block...

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Helpful?
3Thank italianluvr0126
Phillip G, Owner at The Carmen Hotel, responded to this review

The Alhambra Hotel is now The Carmen Hotel featuring Keel Restaurant and Beach Club and Deck 5 our Pool and Sky Bar 5 floors above the Beach! We are getting great reviews please visit soon.

Huntington Beach, Ca
Reviewed 18 May 2007

We stayed at the Alhambra May 13-17. Read all previous reviews and saw nothing about construction noise. I guess it might have just started after the last review in April. Anyway 2 doors away the old El Faro Hotel has been demolished and new condos are being built. The construction starts at 8:30am and ends at approx. 5:30-6:00pm every day...

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Helpful?
3Thank Manuel & Diana Alderete
Phillip G, Owner at The Carmen Hotel, responded to this review

The Alhambra Hotel is now The Carmen Hotel featuring Keel Restaurant and Beach Club and Deck 5 our Pool and Sky Bar 5 floors above the Beach! We are getting great reviews please visit soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
  • Breakfast included
  • Banquet Room
Official Description (provided by the hotel)
The Carmen Hotel, an adults only hotel located on the beach in the center of Playa del Carmen, featuring Keel Restaurant and Beach Club and Deck 5, a pool and Sky Bar, 5 stories above the beach! ... more   less 

Additional Information about The Carmen Hotel

Address: 8 Calle Norte, Playa del Carmen 77710, Mexico (Formerly Hotel Alhambra)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $222 - $624 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Carmen Hotel 4*
Number of rooms: 37
Reservation Options:
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Also Known As:
Alhambra Playa Del Carmen
The Carmen Hotel Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#43 Romantic Hotel in Playa del Carmen
#43 Luxury Hotel in Playa del Carmen
#49 On the Beach Hotel in Playa del Carmen
#51 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from The Carmen Hotel staff and other travellers.
4 questions
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Questions? Get answers from The Carmen Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best views, excellent location”
 of 5 bubbles , 27 Mar 2017 | Read review
“Room 209(Reef Suite) was along 8th ave. and closest to the ocean, hence we had a nice view.”
 of 5 bubbles LarryRocio, 20 Mar 2017 | Read review
“Amazing beach view. Infinity pool and bar area is fantastic.”
 of 5 bubbles caesarn2017, 15 Mar 2017 | Read review
“All the rooms were great. I would be delighted to stay in any of them.”
 of 5 bubbles 565haroldm, 6 Mar 2017 | Read review
“The ocean-front suits are AMAZING!”
 of 5 bubbles gpj4baa, 21 Feb 2017 | Read review
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