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Hotel Hacienda del Caribe

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Traveller (233)
Room & Suite (242)
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Overview
  • Excellent29%
  • Very good42%
  • Average17%
  • Poor7%
  • Terrible5%
Travellers talk about
“small pool”(17 reviews)
“ado bus station”(11 reviews)
“mexican decor”(4 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Family Rooms
Concierge
3 Star Hotel
All hotel details
Additional information
Offers from Hotel Hacienda del Caribe
Special Price: 30% off room rate
Offers from Hotel Hacienda del Caribe
Special Price: 30% off room rate
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Reviews (378)
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Traveller rating
51
69
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15
10
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51
69
23
15
10
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All reviewssmall poolado bus stationmexican decornight guardreal caribebudget accommodationworking acno liftbasic hotelhot waterceiling fantwo blockshotel is in a great locationclean roomsferry to cozumellonger staythird floor
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101 - 105 of 168 reviews
Reviewed March 2, 2014

Hotel Hacienda del Caribe in Play del Carmen is another hotel to avoid. When we checked in the room they gave us only had a single small ceiling light, no bedside or other lights at all in the room. When we asked for another room...More

9  Thank kayakchick
Reviewed February 25, 2014

I had high hopes for this place, due to its more authentic architecture, and perfect location, close to the bars, restaurants, beaches and shops. Unfortunately our Mexican Travel Agent had gone bust, taking our money with it (apparently) so didn't get off on good foot...More

1  Thank WorldMoocher
Reviewed January 20, 2014

Stayed one night and could not stay any longer. The room was old and in need of work. Bathroom tiles were broken and dirty. The door was thin and did not feel safe. When we came back late the guard was lying on the bench...More

2  Thank luckytravel7
Reviewed December 20, 2013

My husband and I needed a room for a few nights before we checked in at our timeshare. Our rate did not include breakfast so I can't comment on that. Many great restaurants close by. When we arrived they could not find our expedia reservation,...More

1  Thank lovewarmwintertravel
Reviewed December 14, 2013

We stayed here between 3-13 December 2013 and this was the first hotel during our Mexico holiday. Accommodation price was very cheap, rooms are big enough and clean. If you travel with children dont choose the standard 2 beds room because you will not find...More

2  Thank Barbi L
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Outdoor pool
Details
Price range
US$39 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Best Value Hotel in Playa del Carmen
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$39 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Best Value Hotel in Playa del Carmen
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (233)
Room & Suite (242)
Pool & Beach (42)
Dining (20)
Family and Play Areas (4)
Questions & Answers
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Amanda S
April 7, 2018|
Answer
Response from Laura K | Reviewed this property |
From what I saw all the rooms were pretty much the same. Perhaps the difference is the location? There were no rooms on the street and the street outside is walking street only. The noise issue comes from the hotel... More
0
Votes
Laurie E
February 17, 2018|
Answer
Response from Laura K | Reviewed this property |
ALOHA....late to the party, but I can answer this. The rooms do have safes. They were broken when we were there but a man came very quickly and fixed them. That being said, the repairman can break into the safe in about... More
0
Votes
Room Tips
"Any room here is a excellent room for the price you pay. You will not be disappointed."
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"Pool is in courtyard, I would recommend a room on second floor due to noise level."
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"second level"
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"we enjoyed the third floor rooms"
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