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Carmen Suites

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22 Reviews from our TripAdvisor Community

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Showing 12: English reviews
Itala, Italy
1 review
Reviewed 29 October 2013

i wasnt really happy with this place ...the plastered box was noisy ,dirty,,people werr rude there, at one point i got scared to ask any kind of questions also here...this place definetly lacks hospitlau ..this is not the place to be u donot feel safe ,the rooms are old and uncomfortable i will never stay here again even the view... More 

Thank jrenjo
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 February 2009

This grafitti plastered box was noisy, dirty and the people were rude when I asked questions or complained. This is not the place to be in such an otherwise beautiful location. This is an exception to the rule. Go elsewhere, anywhere.

3 Thank JMADNyc

Travellers are raving about these Playa del Carmen hotels

Quintana Roo
Level Contributor
3 reviews
3 hotel reviews
Reviewed 22 September 2008

This is not a place to enjoy facilities but to sleep, it is clean and quite. Everything is near, the beach and 5th ave with all kind of restaurants, so if you decide to book do not expect too much for what you pay for. ]The bath is clean but old and so are the rooms, I had a terrible... More 

Thank RM2007QuintanaRoo
Monterrey, Nuevo Leon
Level Contributor
5 reviews
Reviewed 16 May 2008

The hotel is nice, very clean but simple. We arrived at March 8 to 11 - 2008, my husband, two friends and I, and we had a very good time there. Every couple was assigned at the last minute to a 2 bedrooms suite (at the 3rd floor, with baggage and no elevator), which is very spacious and simple (all... More 

Thank LunaRock80
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 April 2008

Never in my life I see one hotel bad same that.I don`t understand people write good about this hotel!!!!!!!!!!!!!!!!This is not clean hotel,I have to call for change dirty sheet,the bath is horrible,only good is position hotel.

2 Thank frankie1120
Stockholm, Sweden
Level Contributor
57 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 15 January 2008

Two blocks from the buzz at 5th avenue where all the shops, bars and restaurants are. Continue down the road and you are right on the beautiful beach of Playa del Carmen. Nothing fancy but the rooms are nice and clean, good comfy king size bed, a sheltered garden and a nice pool area. The breakfast for 50 pesos is... More 

2 Thank pese
Forli, Italy
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 26 March 2007

The hotel was cheap,clean and near the 5th aveninda! The beach is distant 100 metres! We stay there 2 weeks and everithing was great:the breakfast,the room with a king size bed and the pool!!! The hotel is simple but good!

2 Thank monica78
Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 12 February 2007

We just came back after a week at the Carmen Inn, and we had no complaints at all. The staff at the front desk was friendly and helpful. The rooms were efficient and very clean. The a/c was not great, however, the evenings were very nice and it was not needed. The location was absolutely perfect. It was 2 minutes... More 

1 Thank mrsbeasely
A TripAdvisor Member
Reviewed 28 February 2005

The prior negative reviewer needs to get a grip. This hotel was adorable, yes the rooms were bare but they were clean and the hotel was safe. Cleaning staff brought fresh towels, soap and shampoo, daily - some mornings we even got small candies. The staff was wonderful, recommending places to eat and sights to see in the area. I... More 

11 Thank A TripAdvisor Member
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 27 February 2005

On our way to Cozumel, we stayed for one night at the Carmen Inn on February 11th. It was a terrible experience from the time we arrived at the front desk. As we walked up, the clerks were already engaged in heated conversation with another couple (who were seeking to stay for 2 nights). Like them, we had booked online... More 

12 Thank brewmester

23 photos of this hotel

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All Traveller Photos (23)
Hotel & Grounds (6)
Room/Suite (5)
Bathroom (1)
Pool/Beach Area (2)
Other (9)
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  • Pool
  • Beachfront
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool

Additional Information about Carmen Suites

Address: 10a Av.con calle 14 bis, Colonia Centro | Quintana Roo, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $148 - $475 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Carmen Suites 4*
Number of rooms: 84
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Also Known As:
Carmen Hotel Playa Del Carmen
Carmen Suites Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#62 Luxury Hotel in Playa del Carmen
#92 On the Beach Hotel in Playa del Carmen
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?
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