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The Royal Playa del Carmen

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Traveller (15921)
Room & Suite (3738)
Pool & Beach (2709)
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Overview
  • Excellent81%
  • Very good13%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“maria marie”(1,576 reviews)
“chef's plate”(905 reviews)
“romance concierge”(460 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (17,787)
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15,085 results
Traveller rating
11,737
2,168
659
297
224
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LanguageEnglish
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11,737
2,168
659
297
224
Show reviews that mention
All reviewsmaria mariechef's plateromance conciergecoffee housespice restaurantjose garciadanny boyfrozen grapeshour loungeocean viewturn down servicetequila barour honeymoonlobby barpresidential suitebeach butleril pescatore
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1 - 5 of 15,085 reviews
Reviewed today via mobile

One of the best resorts we've stayed at. The Royal Playa Del Carmen is Superb! The whole resort is super clean and what a Beautiful resort. My husband and I had a blast as we were treated so well and spoiled by the staff, everyone...More

Thank Christina C
Reviewed yesterday via mobile

We just returned from 5 nights at this resort. We did not want to leave! Everything was so beautiful and everyone was very friendly and helpful. I would highly recommend this resort and we plan to return soon!

1  Thank Aimee S
Reviewed yesterday

From the minute you get to the resort people are very cordial and friendly. The waiters and waitresses at The Spice were the bomb they served us everything we asked for immediately,at the room Patricia Martinez left everything very clean and organized for us everyday,...More

Thank eileenga2018
Reviewed yesterday via mobile

I did my nails with Luz and it was an amazing experience. She was so helpful with finding my color and did everything so neatly and quickly. If you come to The Royal definitely check out the spa it is so relaxing.

Thank Savannah N
Reviewed yesterday

This was our first visit to the resort. Prior to arriving we had an unfortunate event where 2 of the 4 couples could not go with us due to a catastrophic travel agent error, completely apart from the hotel. When we arrived we were graciously...More

Thank Chris K
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Most Booked Properties in Playa del Carmen
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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Pool
Beachfront
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$233 - US$561 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Playa del Carmen
#8 Spa Hotel in Playa del Carmen
#8 Top resorts Hotel in Playa del Carmen
#10 Luxury Hotel in Playa del Carmen
#10 On the Beach Hotel in Playa del Carmen
#25 Green Hotel in Playa del Carmen
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$233 - US$561 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Playa del Carmen
#8 Spa Hotel in Playa del Carmen
#8 Top resorts Hotel in Playa del Carmen
#10 Luxury Hotel in Playa del Carmen
#10 On the Beach Hotel in Playa del Carmen
#25 Green Hotel in Playa del Carmen
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveller (15921)
Room & Suite (3738)
Pool & Beach (2709)
Dining (1481)
Amenities (102)
Family and Play Areas (83)
Business Centre & Event Rooms (71)
Questions & Answers
Ask a question
KimberlyBW13
June 24, 2018|
AnswerShow all 4 answers
Response from Phillip W | Reviewed this property |
The locals said it was about the storm you can’t change weather where ever you go
1
Vote
wennie
June 22, 2018|
AnswerShow all 4 answers
Response from SaydieIowa | Reviewed this property |
Here now and participated in the foam party today. I believe they are every Saturday. I was very reluctant to participate because it's not my thing but we had a blast. I've never laughed so hard. There were people of all... More
1
Vote
Michelle M
June 21, 2018|
AnswerShow all 2 answers
Response from bexiboo09 | Reviewed this property |
I googled but the maps and numbers are not very clear. I’d contact concierge and ask for help - that’s what I did and ended up with a great room. The Royal won’t let you book specific rooms, it’s allocated on arrival.
0
Votes
Room Tips
"Rooms with the semi private pool are the best"
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"The swim up suites are well worth the extra money."
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"Street view rooms are quieter (not a heavily traveled street) but you miss out on the view."
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"we had quiet room im sure if you want more activity stay poolside"
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