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The Royal Playa del Carmen

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The Royal Playa del Carmen
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15,189 Reviews from our TripAdvisor Community

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Showing 12,963: English reviews
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Woodstock, Georgia
Reviewed yesterday NEW

My husband and I enjoyed working out in the gym every morning. The gym was in a temporary location (ballroom) because they are building a brand new gym. We attended 3 spin classes which were taught by Juan Corcos. We received an excellent workout and appreciated his attentiveness, encouragement and motivation.

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Helpful?
Thank jillcalkins
Caddo Mills, Texas
Reviewed yesterday NEW

WE LOVE THE ROYAL!!! We usually go to the Hyatt Zilara in Cancun which was formally The Royal Cancun and we absolutely love both locations so much!!! The food, the location, and the employees at both locations are so great!!! For a better beach choose the Hyatt Zilara in Cancun, but for a quicker walk to town choose The Royal...

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Thank jodylovestotravel
Darwin, Australia
Reviewed yesterday NEWvia mobile

My wife and I recently visited The Royal for 4 nights as part of our honeymoon from Australia! The service is unbelievable. Grace was outstanding! Food in the Asian Cuisine and Maria Marie were amazing. Will definitely recommend to all our family and friends.

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Thank SamTalbot30
kelowna, bc
Reviewed yesterday NEWvia mobile

We once again had an amazing time at the Royal, this time in February for one week. This was the 9th time visiting this resort since our honeymoon in January 2008, and that should say it all! This adult only resort is just what we need when we are on our vacations. We are so appreciative of the amazing staff...

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Thank bdktravels
Benijofar, Alicante, Spain.
Reviewed yesterday NEW

This was a very relaxing 2 week stay at this 5 star resort in the centre of Playa del Carmen. From arrival until departure, we had nothing else but 5 star food and 5 star service from all the staff at the hotel. We spent most of our time during the day around the quite pool area beside the Coffee...

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Thank Kevin_Debra_Spain
Reviewed yesterday NEW

We just returned from a fantastic 7 night vacation at The Royal. The location is within a 2 minute walk to the lively action on 5th avenue. All the staff were great but in particular we liked Victor and Ernesto at Asiana; Manuel, Lucas and Jamie at Pelicanos; Raul, who worked the bar between Pelicanos and Rincon Mexicano; and Juan,...

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Thank Catherine Z
Shakopee
Reviewed yesterday NEWvia mobile

This place is wonderful! A 5 star resort! Staff is so accommodating and friendly. Many restaurants to choose from. You must try the " chefs plate" experience. Food was amazing! Very close to 5th Avenue,

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Thank Deanna M
Reviewed 2 days ago NEWvia mobile

Just arrived back from a moms' long weekend at the Royal Playa del Carmen. We loved the location and access to the town for additional evening entertainment options. From the time we got there the staff was incredibly welcoming and hospitable, especially Ivan at the front desk. They had poolside activities every day and made huge efforts to entertain and...

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1Thank Kerri T
vail, CO
Reviewed 2 days ago NEW

Our stay was very nice...we had room 386, and we were very lucky. We had a pool front room and I begged when we checked in for a quiet room (we had booked a oceanview suite on priceline - and even though I called the hotel directly beforehand - I asked to make sure we had a king bed and...

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2Thank goreranger
New Westminster, Canada
Reviewed 2 days ago NEW

The rooms, food, service are all very good, but since Hyatt is now the owner, the little things that made it brilliant have disappeared. Not our first visit, visited six other times, made many friends

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2Thank stevewarhurst

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Along the powdery white sands of the Caribbean, The Royal welcomes guests to a world of all-inclusive luxuries exclusively for adults. Situated on the Riviera Maya just steps from Playa del Carmen's famous Fifth Avenue, the AAA Four-Diamond resort boasts all-suite accommodations with private balconies and spectacular views, plus special options such as swim-up suites and beachfront walkouts. From beach butlers to romance concierges, the attentive staff provides genuine hospitality at every turn as guests enjoy the luxurious spa, exquisite cuisine, natural beauty, and many other delights of The Royal. ... more   less 

Additional Information about The Royal Playa del Carmen

Address: Avenida Constituyentes 2 | Centro, Gonzalo Guerrero, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $422 - $773 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Playa del Carmen 4.5*
Number of rooms: 513
Reservation Options:
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Also Known As:
The Royal Playa Del Carmen Hotel Playa Del Carmen
Royal Hotel Playa Del Carmen
Royal Porto Real
Royal Playa De Carmen
The Royal Playa Del Carmen Riviera Maya, Mexico
Hotel Style:
#6 Romantic Hotel in Playa del Carmen
#8 Family Hotel in Playa del Carmen
#9 Top resorts Hotel in Playa del Carmen
#10 Spa Hotel in Playa del Carmen
#10 Luxury Hotel in Playa del Carmen
#12 On the Beach Hotel in Playa del Carmen
#23 Green Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Playa del Carmen staff and other travellers.
1,637 questions
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Bradford, United Kingdom
over a year ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was in building 2, 2nd floor, on the outside near the pool & ocean. The room had a beautiful ocean view. The room was also quiet.”
 of 5 bubbles jillcalkins, 28 Mar 2017 | Read review
“Presidential Suite”
 of 5 bubbles jodylovestotravel, 28 Mar 2017 | Read review
“Read my review for all of the things you need to know....”
 of 5 bubbles goreranger, 27 Mar 2017 | Read review
“OCean Front Master suite. HAs 2 baths, 2 balconies, suana, and hot tub. Overlooks pool and beach”
 of 5 bubbles ronnarex, 26 Mar 2017 | Read review
“Our location was in the back without an ocean view and it was great. Quiet at night.”
 of 5 bubbles cjbyogi1, 26 Mar 2017 | Read review
5 of 5