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The Royal Playa del Carmen

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The Royal Playa del Carmen
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14,973 Reviews from our TripAdvisor Community

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Showing 12,778: English reviews
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Boston, Massachusetts
Reviewed yesterday NEW

So many great things to say about this resort, food, drinks, pool, beach, rooms, and they were all great. We were at The Royal for 7 days and 6 nights which gave us ample time to explore the resort and the restaurants. Everyplace we went to for food was great, definitely recommend making at least 2 reservations at Maria Marie,...

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Thank smcronin1993
Reviewed yesterday NEW

A place I want to stay again; the grounds were lovely and well kept, the food was great. The beach had sufficient wait staff ready to refill our drinks. Evening entertainment was a plus! This resort is small enough, it is easy to find your way around and the beach was a short walk from our room.

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Thank Donna Roth S
Melbourne, Australia
Reviewed 2 days ago NEW

My sister & I spent 8 days at this amazing paradise. This was our 1st visit to Mexico even though we have travelled & stayed at some great resorts around the world. The ROYAL by far was the best all-inclusive resort we had been to. It was first class all the way from service staff to restaurants to resort grounds...

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Thank EA311
Chicago, Illinois
Reviewed 2 days ago NEW

This was our favorite vacation to date. This resort was outstanding I am not sure where to start! The rooms were great. Comfortable bed, clean shower, hot tub jacuzzi in room, and EXCEPTIONAL room service. We would get our room cleaned up twice a day and when we would come back at night there would be rose peddles on our...

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1Thank kkfroula
Madison, Wisconsin
Reviewed 2 days ago NEW

Just returned from our 8th consecutive stay at The ROYAL. In almost every way, this was our best stay yet. A few things were disappointing but I'll get to that at the end of this review. First the good because there is so much of that at The ROYAL. The number one thing they have going is an overwhelming caring...

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1Thank John D
British Columbia, Canada
Reviewed 2 days ago NEW

My husband and I took our family to The Royal Playa del Carmen over Christmas for our 25th anniversary and we had an amazing time. The service was impeccable and the facilities were amazing. Maria Marie was our families favorite place to eat dinner. The waiters were always so fun and personable. The sports team was amazing as well. Victor,...

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1Thank ensfamily
wisconsin
Reviewed 2 days ago NEWvia mobile

What we did not like: 1. We booked an oceanfront suite. What we got was a room on the side of the building, looking out at the building across the busy walkway and the ocean on the other side. Pretty disappointed. They said they consider this an oceanfront room "but it isn't a nice one". We paid quite a bit...

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1Thank chwtom
Edmonton, Canada
Reviewed 2 days ago NEWvia mobile

We went to Mexico for two weeks first staying at the barcelo and second week at the royal. The service staff at the royal were the only thing exceptional. Everyone was very respectful and our poolside bartender Erick was great. The thing that ruined our time at this resort was the people who choose to vacation here. If you like...

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2Thank joshuamagnusson
wisconsin
Reviewed 2 days ago NEW

Just got back from our 7th visit to the Royal- wonderful as always! Lovely room, welcoming staff and excellent food. I want to make sure to mention some of the people who made our stay so very nice! Marco and Wilhelmina gave us a wonderful welcome in reception and made check in swift and easy. Our room was kept spotless...

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Thank mercerbleecker
Rochester, New York
Reviewed 3 days ago NEW

My husband I just returned visit to The Royal. From William our driver, Fernando who handled our bags and Armando who heads up the Transportation, the trip was fantastic from start to finish. Christyan in reception got us a fabulous oceanfront room with breathtaking views. Making us almost sad to leave the room. I especially love the hammocks on all...

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4Thank Tim_and_Kate61

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Along the powdery white sands of the Caribbean, The Royal welcomes guests to a world of all-inclusive luxuries exclusively for adults. Situated on the Riviera Maya just steps from Playa del Carmen's famous Fifth Avenue, the AAA Four-Diamond resort boasts all-suite accommodations with private balconies and spectacular views, plus special options such as swim-up suites and beachfront walkouts. From beach butlers to romance concierges, the attentive staff provides genuine hospitality at every turn as guests enjoy the luxurious spa, exquisite cuisine, natural beauty, and many other delights of The Royal. ... more   less 

Additional Information about The Royal Playa del Carmen

Address: Constituyentes Avenue #2 | Centro, Gonzalo Guerrero, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $422 - $938 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Playa del Carmen 4.5*
Number of rooms: 513
Reservation Options:
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Also Known As:
The Royal Playa Del Carmen Hotel Playa Del Carmen
Royal Hotel Playa Del Carmen
Royal Porto Real
Royal Playa De Carmen
The Royal Playa Del Carmen Riviera Maya, Mexico
Hotel Style:
#6 Romantic Hotel in Playa del Carmen
#8 Family Hotel in Playa del Carmen
#10 Top resorts Hotel in Playa del Carmen
#11 Spa Hotel in Playa del Carmen
#11 Luxury Hotel in Playa del Carmen
#13 On the Beach Hotel in Playa del Carmen
#15 Business Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Playa del Carmen staff and other travellers.
1,575 questions
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Bradford, United Kingdom
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms not on road are quieter but more expensive”
 of 5 bubbles smcronin1993, 27 Feb 2017 | Read review
“Book a room with ocean views”
 of 5 bubbles EA311, 26 Feb 2017 | Read review
“You need an excellent travel agent to help with this.”
 of 5 bubbles Y466KTjohns, 26 Feb 2017 | Read review
“If you want a low key, quieter stay ask to be back near the coffee shop.”
 of 5 bubbles Tim_and_Kate61, 25 Feb 2017 | Read review
“You don't need a private pool. They are small and VERY public. Just pick a room close to the main pool if you can.”
 of 5 bubbles nicholasm808, 25 Feb 2017 | Read review
5 of 5