We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The Royal Playa del Carmen

Travellers' Choice award winner
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 3 more sites!
Professional photos
The Royal Playa del Carmen
View Map
{"widget":{"name":"ibex_photo_carousel_streamline","template":"ibex_photo_carousel_streamline__widget","dust":{},"divClasses":"prw_rup prw_ibex_photo_carousel_streamline","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

14,684 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 12,543: English reviews
Clifton, Virginia
Reviewed yesterday NEW

We met up with a group of friends from all over the world and had a blast! What a fabulous place to visit and stay. Room service was excellent! Thank you Jose Aifredo for keeping us well stock! Loved my room 352. Had shade on the veranda for my husband and I to enjoy the pool area and ocean without...

 Report
Helpful?
Thank macinva2017
Reviewed yesterday NEWvia mobile

We are visiting at the hotel now staying for 2 weeks from the uk and love the coffee missuo makes in the coffee house he's very friendly to all customers, and we've noticed he makes the best coffees on a night time also love the staff all over the resort the best all inclusive holiday we have had and I'm...

 Report
Helpful?
Thank Zoe G
Jersey City, New Jersey
Reviewed yesterday NEW

This is an excellent resort with a great design and has a very nice location in Playa del Carmen. What really makes the place great and sets it apart is the staff. My fiancee and I loved hanging out at the Tequila Bar. There were two excellent bartenders, Reyes and Raymundo, who were the main reason we kept going back....

 Report
Helpful?
Thank daw027
Punta Cana
Reviewed yesterday NEWvia mobile

The food is decent. The rooms are boring and bland. The customer service is forced. The resort is so big it took me 9 mins to walk to my friends room. It's like a maze. I preferred my stay at La Pasion Hotel Boutique much better and it was a fraction of the price. But if you like big all...

 Report
Helpful?
Thank Wittle_traveller-11
Maryville, Tennessee
Reviewed yesterday NEW

This is going to be a lengthy review, as I have so much to say. My spouse and I have been to various locations in Mexico. Over the past 2 years, 8 times. Only one was not all inclusive. The Royal does everything right. I have a few minor issues, but very minor. We booked an ocean view room, but...

 Report
Helpful?
1Thank Goldenhaley
Toronto
Reviewed yesterday NEW

Amazing rooms. Great location, steps away from town&everything. Great delicious food &variety of restaurants. It was surely the *best* resort I have ever been to. Pelicanos My favorite place everyday.

 Report
Helpful?
Thank LI13
Pasadena, Texas
Reviewed yesterday NEWvia mobile

This was our first all inclusive vacation and we were not disappointed! From the moment we walked into the lobby to check in, we were treated like the most important guest there. We had the good fortune to meet our Butler Grace Elorza! She turned out to be our angel. Because it was our anniversary, she upgraded our room to...

 Report
Helpful?
Thank mackam125
Reviewed yesterday NEWvia mobile

This was a very relaxing 2weeks stay over Christmas and new year. We had a juniorvsuitevwith sea view. Room was vey nice with a jacuzzi in the room for two people. There was 7 different restaurants with different kitchen from the world. The Asian/Indian is so so. The Spice buffet restaurant has several options and is fresh. Pelicano is a...

 Report
Helpful?
Thank Rog Z
Norman, Oklahoma
Reviewed 2 days ago NEW

The room was great, most of the food was very good. Great room service and they do pamper you. The evening shows reminded me of Las Vegas and the pool area does get a little loud during the days. All of the rooms look very similar and I don't think an upgrade to get closer to the beach buys you...

 Report
Helpful?
1Thank marcikm1
Brooklyn, New York
Reviewed 2 days ago NEW

After a long, stressful year I wanted to take a vacation with my partner, but, even though I love traveling and exploring new places, I didn't have the time or energy to plan anything too adventurous or complicated, so we agreed upon a trip to an all-inclusive resort in a warm place. We ended up getting an Expedia deal for...

 Report
Helpful?
Thank janetalawrence

14,274 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (13039)
Viewed
Room/Suite (2058)
Viewed
Hotel & Grounds (2405)
Viewed
Pool/Beach Area (2076)
Viewed
Dining (1031)
Viewed
View from Room (588)
Viewed
Business Centre/Function Rooms (66)
Viewed
Family/Play Areas (63)
Viewed
Bathroom (119)
Viewed
3:13
Videos (6)
Viewed
Other (4627)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (1127)
Viewed
Adult Pool (22)
Viewed
Aerial Photography (47)
Viewed
Amenities (102)
Viewed
Beach (52)
Viewed
Pool (77)
Viewed
Private Pools (9)
Viewed
Dining (196)
Viewed
Royal Junior Suite (107)
Viewed
Royal Junior Suite Ocean Front (131)
Viewed
Royal Junior Suite Swim Up with Ocean View (120)
Viewed
Royal Master Suite Ocean Front (146)
Viewed
The Hotel (118)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (108)
Viewed
Room/Suite (27)
Viewed
Dining (14)
Viewed
Hotel & Grounds (11)
Viewed
Pool/Beach Area (6)
Viewed
Other (50)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
7.7 km away
Fairmont Mayakoba
Fairmont Mayakoba
#7 of 213 in Playa del Carmen
3,280 reviews
6.8 km away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#2 of 213 in Playa del Carmen
2,665 reviews
17.9 km away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,447 reviews
Show Prices
Show Prices
Show Prices
19.9 km away
Valentin Imperial Maya
Valentin Imperial Maya
#1 of 1 in Playa del Secreto
10,965 reviews
1.0 km away
Paradisus Playa del Carmen La Perla
Paradisus Playa del Carmen La Pe...
#19 of 213 in Playa del Carmen
7,577 reviews
2.4 km away
Paradisus Playa Del Carmen La Esmeralda
Paradisus Playa Del Carmen La Es...
#29 of 213 in Playa del Carmen
6,161 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Along the powdery white sands of the Caribbean, The Royal welcomes guests to a world of all-inclusive luxuries exclusively for adults. Situated on the Riviera Maya just steps from Playa del Carmen's famous Fifth Avenue, the AAA Four-Diamond resort boasts all-suite accommodations with private balconies and spectacular views, plus special options such as swim-up suites and beachfront walkouts. From beach butlers to romance concierges, the attentive staff provides genuine hospitality at every turn as guests enjoy the luxurious spa, exquisite cuisine, natural beauty, and many other delights of The Royal. ... more   less 

Additional Information about The Royal Playa del Carmen

Address: Constituyentes Avenue #2, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $436 - $1,004 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Playa del Carmen 4.5*
Number of rooms: 513
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Cheap Tickets, Priceline, Hotels.com and Jetsetter so you can book your The Royal Playa del Carmen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Playa Del Carmen Hotel Playa Del Carmen
Royal Hotel Playa Del Carmen
Royal Porto Real
Royal Playa De Carmen
The Royal Playa Del Carmen Riviera Maya, Mexico
Hotel Style:
#6 Romantic Hotel in Playa del Carmen
#8 Family Hotel in Playa del Carmen
#9 Top resorts Hotel in Playa del Carmen
#10 Spa Hotel in Playa del Carmen
#11 Luxury Hotel in Playa del Carmen
#12 On the Beach Hotel in Playa del Carmen
#15 Business Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Royal Playa del Carmen staff and other travellers.
1,504 questions
Ask a question
Bradford, United Kingdom
over a year ago

See all questions (1504)

Questions? Get answers from The Royal Playa del Carmen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I loved my room; we had shade and could enjoy the pool area activities and ocean from our veranda. On the south side facing east.”
 of 5 bubbles macinva2017, 15 Jan 2017 | Read review
“Ocean view rooms are the way to go. Ocean front are nice, but don't know if it is worth the additional cost.”
 of 5 bubbles Goldenhaley, 15 Jan 2017 | Read review
“Every room is beautiful.”
 of 5 bubbles LI13, 15 Jan 2017 | Read review
“Look at your room first, before moving in.”
 of 5 bubbles marcikm1, 14 Jan 2017 | Read review
“Definitely get the ocean or partial-ocean views - it ensures you won't be facing the public street.”
 of 5 bubbles janetalawrence, 14 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay