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Illusion Boutique Hotel by Xperience Hotels

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Illusion Boutique Hotel by Xperience Hotels
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1,275 Reviews from our TripAdvisor Community

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There are newer reviews for Illusion Boutique Hotel by Xperience Hotels
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Showing 652: English reviews
Los Angeles, California
Reviewed 11 November 2016

Great boutique hotel. They were able to accommodate our group of 13. Had a great stay. Close to everything. Their morning breakfast was good too! Only problem is that the police officer on Avenida 10th and Calle 8 sometimes does not let shuttle vans in to drop you off at the hotel. But it is only a little over a...

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Thank LucyE613
Winter Haven, Florida
Reviewed 11 November 2016

Completely satisfied with the stay here. I can't begin to put in words how satisfied we are. Great price, location, hospitality, and costumer service. I highly recommend this place to anyone who is looking for something affordable and convenient.

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Thank cesars926
XperienceHR, Manager at Illusion Boutique Hotel by Xperience Hotels, responded to this review

Dear Ambassador, Yes, it is hard to put into words all what our Ambassadors (guests) mean to us. Everything we do at Xperience Hotels has the sole purpose of corresponding to your unconditional trust. Thank you for your wonderful comments, it was an honor to host and serve you during your recent stay. We are grateful to read you enjoyed...

Compton, California
Reviewed 11 November 2016

I had the most amazing time celebrating part of my 30th year Anniversary with 11 of our craziest friends. Hotel and hospitality amazing at illusion Hotel in Playa del Carmen . I must see on anyone's bucket list .

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Thank kevintN2786TN
XperienceHR, Manager at Illusion Boutique Hotel by Xperience Hotels, responded to this review

Dear Ambassadors, Thank you for making us part of your life! Thank you for trusting Xperience Hotels and thank you for choosing Illusion Boutique Hotel. We will have many more years to celebrate offering you at every time the exceptional service you deserve. Now you will have to include our hotels in Holbox and Xpu-ha on your bucket list! Xperience...

Reviewed 9 November 2016 via mobile

The hotel is beautiful. It's located in the Main Street of playa del carmen. The service is very good and the staff is very welcoming. The breakfast is delicious. We loved our stay there and we recommend it.

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Thank Fedi E
Reviewed 5 November 2016 via mobile

Thanks for the hospitality Pedro and for the cappuccino Guillermo . Everyone here is so helpful. Are California peeps had a blast at the pool. Hot wings and club sandwich was the bomb. Pedro took great of us 😍 We had a wonderful time in Playa del Carmen at illusion hotel/xperience hotels

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Thank Rae T
Stockholm, Sweden
Reviewed 3 November 2016

This hotel is very nice. It is centrally located close to the 5th Avenue, just a few steps from the beach. The staff is really nice and make you feel welcome, and they can give you recommendations about restaurants, things to do etc. The rooms are spatious and really clean. The balconies are rather small, with space for two chairs...

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Thank 250helenam
Reviewed 1 November 2016 via mobile

we traveled for a month in our honneymoon, and spent almost two weeks in this amazing hotel .the stuff is always helpfull and smily the rooms are big and clean and no matter which question you have they will always find an answer for you .best vacation ever :)

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Thank Ilan h
Wright
Reviewed 28 October 2016

Will stay here again when we return to playa del carmen. Helpful staff not only in the hotel, but also helping you with things to do in town. Very clean and spacious rooms. Half a block from beach. Great location.

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Thank philipw38
Limburg Province, The Netherlands
Reviewed 25 October 2016

Good price and very good service of the staff. Breakfast also recomendable for 100 peso pro person! Improvement point is the noise of the (i think) roof party 100 meters away from hotel, but when i mentioned they took care and next night the volume was down. So problem was solved!

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Thank robsD278CB
JuanPabloHidalgo, Gerente at Illusion Boutique Hotel by Xperience Hotels, responded to this review

Dear Ambassador, First of all thank you for having chosen to stay with us. We share on a daily basis, in our hospitality Devotees briefings, the importance of the trust we receive, getting to a stage where our Ambassadors are sometimes prepaying for their stay without knowing our services yet. This is a gesture of extreme trust that, by all...

Berkeley, California
Reviewed 25 October 2016

The air conditioning in room 402 was too loud and probably with some problems, but all the rest was very good; the guys from the breakfast hour were simply great people, friendly and helpful; reception also did a very good job; clean and cosy.

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Thank Leone129

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
The Illusion Boutique Hotel by Xperience Hotels is a small hotel with great personalized service and attention to details. A perfect blend of elegance and tropical freshness with a fusion of Asian/Italian decor and architectural style. ... more   less 

Additional Information about Illusion Boutique Hotel by Xperience Hotels

Address: Calle 8 Nte. | Entre 5a Ave y ZFM Lote 10, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $116 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Illusion Boutique Hotel by Xperience Hotels 3.5*
Number of rooms: 45
Reservation Options:
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Also Known As:
Illusion Boutique Hotel By Xperience Playa Del Carmen
Hotel Illusion Boutique
Illusion Boutique Playa Del Carmen
Illusion Boutique Hotel By Xperience Hotels Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#45 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Illusion Boutique Hotel by Xperience Hotels staff and other travellers.
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4 months ago
Portland, Oregon, United States
over a year ago
over a year ago
Kelowna, Canada
over a year ago

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Questions? Get answers from Illusion Boutique Hotel by Xperience Hotels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Decide if you want a roof top room with walk out to pool area.”
 of 5 bubbles luv2sk82015, 10 Jan 2017 | Read review
“Rooftop rooms are best adjacent to the pool bar on the floor. Room 401 is the best and room is pictured”
 of 5 bubbles reymoore21, 18 Dec 2016 | Read review
“5th floor - room 504”
 of 5 bubbles pathaw, 9 Dec 2016 | Read review
“the suite is the best choice.”
 of 5 bubbles , 15 Nov 2016 | Read review
“Ask for a room with a view”
 of 5 bubbles davidgL5678MI, 15 Aug 2016 | Read review
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