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Location is 4 blocks from Ado bus station, so you can easily walk the distance. And the hotel is located just 200m from the beach. Each floor has a water vending machine so you do not have to buy water at all.Our rooms were...More
The hotel was more difficult to find than you would think - mostly because the sign on the street is very minimalist and the entry is among some storefronts. Once found though, the staff in the lobby are very helpful, coffee is regularly on hand,...More
I decided to book 5 days in playa del Carmen and 5 days in an all inclusive resort in Cancun. I missed this hotel so much once I arrived at the all inclusive resort in Cancun (but that's another story). The location and staff at...More
Response from XperienceHotels, Public Relations at Illusion Boutique Hotel by Xperience HotelsResponded 31 December 2012
Thank you for your preference and for your review. Feedback help us improve each day and reach excellence. We are glad to read your XPERIENCE with us was like your home out of home. Our main goal is to portray our infinite hospitality...More
We had no elevator service for 3 1/2 days of our 7 day stay (we were in the 5th floor cabana) which really spoiled our stay...The staff was wonderful and did there best to make up for the facility problems...More
Response from XperienceHotels, Public Relations Manager at Illusion Boutique Hotel by Xperience HotelsResponded 30 December 2012
Dear Ambassador(as we call our guests),
Allow me to thank you for your preference on your most recent stay at Illusion Hotel, we truly appreciate your valuable comments that really help us to identify the opportunities we have.It is also an honor to know that...More
First time in Playa del Carmen and arrived at approx. 8:30pm and upon walking in, the receptionist, Martha, welcomed me with a pleasant smile and addressed me by name, even before I mentioned who I was. I was extremely impressed as right away she made...More
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Free High Speed Internet ( WiFi )
Refrigerator in room
Things to do
US$71 - US$300 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#45 Romantic Hotel in Playa del Carmen
Number of rooms
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Yucatan Peninsula >
Quintana Roo >
Riviera Maya >
Playa del Carmen
Also Known As
Illusion Boutique Hotel By Xperience Playa Del Carmen ,
Hotel Illusion Boutique ,
Illusion Boutique Playa Del Carmen ,
Illusion Boutique Hotel By Xperience Hotels Riviera Maya/Playa Del Carmen, Mexico
Response from Cynthia H | Property representative |
First of all , sorry for my late reply , regarding your question , we do have a suite called Prestige Suite : 730 sqft suit one bedroom with a king size bed spacious terrace with a pool only a few steps away, and at... More
First of all , sorry for my late reply , regarding your question , we do have a suite called Prestige Suite : 730 sqft suit one bedroom with a king size bed spacious terrace with a pool only a few steps away, and at an additional charge there is the option of a fully equipped luxury second bedroom with a queen size bed and a lock-off connection. The suite enjoys the commodity of a large equipped kitchenette with dining area, full refrigerator, walk-in closet and luxury bathroom. All guestrooms have remote control A/C, ceiling fan, 20" TV with remote control, phone, in room safe and mini bar.
Should you require more information please no dot hesitate to contact me.