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Illusion Boutique Hotel by Xperience Hotels

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Illusion Boutique Hotel by Xperience Hotels
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1,271 Reviews from our TripAdvisor Community

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Showing 652: English reviews
Puebla
Reviewed 1 September 2009

Localized at the heart of Playa del Carmen, this hotel has a very good quality. Sometimes I felt as if I was in a 5 star hotel, specially when I was in the room. The swiming pool has an outstanding view. More than that, Illusion gives you free access to a private beach club...., very nice. Within the hotel, Internet...

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Thank JuanPardo
Dallas
Reviewed 31 August 2009

We have been to Playa several times and stayed at all inclusive resorts several miles from downtown. We wanted to stay downtown this time and found this hotel on TripAdvisor. The price was perfect - and so was the location. I had read the reviews about the staff and how great they were - and man, were they right!! Everyone...

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Thank vineyardkn
Maryland
Reviewed 31 August 2009

I enjoyed my stay at Illusion Hotel! I was in Mexico for a wedding and i knew i would not be spending to much time a the hotel, so this was just perfect for me.It was very affordable and in a great location! It's not anything fancy, but the evrybody who worked there were very nice and were very helpfull....

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Thank MarylandRmc
Houston, Texas
Reviewed 15 August 2009

The hotel's location was excellent. It was a few yards away from the beach, la 5a avenida (5th avenue), an authenthic mayan resturant, and much more. The staff was very friendly, especially Violeta. She was very helpful by making reservations to some of the activities Playa Del Carmen has to offer. She also helped us by arranging transportation to the...

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Thank alfonsomoreno3
Phoenix, AZ
Reviewed 28 July 2009

great boutique hotel with a perfect, central location in the heart of playa del carmen. super close to the beach and amaizing atmosphere. would go back in a heartbeat!!!!! highly recommend!!!!

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Thank fisch1978
Phoenix
Reviewed 27 July 2009

I recently stayed for two full weeks in the Illusion Hotel and left with the greatest memories. I currently work in a hotel in Arizona therefore every time I go to a hotel; I observe everything and notice the smallest details. As I walked in, I became aware of the cleanliness of the marmol floors and mostly the big smile...

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1Thank anauribea
cancun
Reviewed 25 July 2009

First of all this is my first time writting a review here at trip advisor and i decided to do so because i think the Illusion hotel is a great choice for a nice clean and great located hotel; this is the second time i stay here with my wife and never ghad a bad experience, i also think the...

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Thank easy_travelerCancun
Canada
Reviewed 13 July 2009

It is with pleasure that I am writing to give you my thoughts and comments of your Illusion Hotel in Playa Del Carmen . Your hotel was recommended to me through my daughter who had stayed at your hotel a month earlier. This was my first vacation in 15 years. Previous to that, I had stayed in many hotels. Never,...

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1Thank WOOF&GYPSY
canada
Reviewed 6 July 2009

Jamie, Silvia and Violetta, what can I say... You guys were amazing! From the moment we stepped into the hotel door until the day we left, we were given nothing but respect, comfort, kindness and warmth. Your three are truly very knowledgeable people, who go far and beyond to make you feel comfortable. Sylvia and Violetta made the stay perfect,...

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Thank unknown81
Roanoke, VA
Reviewed 30 June 2009

Well, this is the 11th time we have visited Playa having stayed before in all inclusives that we found very restrictive since you feel tied to the hotel to get the benefit of your meal plan. This time we took a chance from reading the reviews on TripAdvisor of the Illusion to try this type of hotel. I am so...

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1Thank tchili

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
The Illusion Boutique Hotel by Xperience Hotels is a small hotel with great personalized service and attention to details. A perfect blend of elegance and tropical freshness with a fusion of Asian/Italian decor and architectural style. ... more   less 

Additional Information about Illusion Boutique Hotel by Xperience Hotels

Address: Calle 8 Nte. | Entre 5a Ave y ZFM Lote 10, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $114 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Illusion Boutique Hotel by Xperience Hotels 3.5*
Number of rooms: 45
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Also Known As:
Illusion Boutique Hotel By Xperience Playa Del Carmen
Hotel Illusion Boutique
Illusion Boutique Playa Del Carmen
Illusion Boutique Hotel By Xperience Hotels Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#45 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Illusion Boutique Hotel by Xperience Hotels staff and other travellers.
67 questions
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4 months ago
Portland, Oregon, United States
over a year ago
over a year ago
Kelowna, Canada
over a year ago

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Questions? Get answers from Illusion Boutique Hotel by Xperience Hotels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Decide if you want a roof top room with walk out to pool area.”
 of 5 bubbles luv2sk82015, 10 Jan 2017 | Read review
“Rooftop rooms are best adjacent to the pool bar on the floor. Room 401 is the best and room is pictured”
 of 5 bubbles reymoore21, 18 Dec 2016 | Read review
“5th floor - room 504”
 of 5 bubbles pathaw, 9 Dec 2016 | Read review
“the suite is the best choice.”
 of 5 bubbles , 15 Nov 2016 | Read review
“Ask for a room with a view”
 of 5 bubbles davidgL5678MI, 15 Aug 2016 | Read review
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