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Illusion Boutique Hotel by Xperience Hotels

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Traveller (600)
Room & Suite (373)
Pool & Beach (235)
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Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“rooftop pool”(36 reviews)
“balcony room”(11 reviews)
“perfect location”(39 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,665)
There are newer reviews for Illusion Boutique Hotel by Xperience Hotels
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All reviewsrooftop poolbalcony roomperfect locationfourth floorsmall hotelsmall poolhotel is greatrooms are largeair conditionerferry to cozumelnight lifeocean viewking bedour honeymoonavebeachmexico
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491 - 495 of 814 reviews
Reviewed July 19, 2012

very nice hotel, we stayed in a king room. the bed was very big and comfortable. room had a sofa which was very nice. great location, a minute walk from every playa del carmen attraction. room was always clean and the service was good. great...More

4  Thank Maayan K
Response from XperienceHotels, Guest Relations Manager at Illusion Boutique Hotel by Xperience HotelsResponded November 9, 2012

Dear guest, Warm greetings from the Riviera Maya to the beautiful scenarios of Tel Aviv! Thank you very much for your preference for Illusion hotel, it was such an honor to serve you and your friends during your vacations and to know that the personalized...More

Reviewed July 17, 2012

I just returned from a 5 night stay at the hotel Illusion. Orginally we booked all 5 nights in a basic room, but when we arrived we asked to view the other rooms to decide if we wanted to upgrade. We were shown the basic,...More

1  Thank Rebecca A
Response from EberDominguez, Public Relations Manager at Illusion Boutique Hotel by Xperience HotelsResponded July 23, 2012

Dear Ambassador Rebeca, Thank you for your comments, we appreciate them! We are glad to hear you xperienced a great stay with us, it´s truly motivating to hear our ambassadors (guests) return home happy. We look forward on having you back at any of our...More

Reviewed July 11, 2012

This was our second time staying with Illusion Boutique. The staff is very friendly and welcoming. Location is central, close to ADO bus station, right next to the beach, just a short walk from Avenida Cinco, and yet the place is quiet. We booked the...More

1  Thank houliganski
Reviewed July 10, 2012

I was weary about illusion at first since everyone had asked me " why arent you doiing AI". Well I have to say I am so glad I chose this hotel. The location was perfect!!! steps from the beach and steps from the main 5th...More

2  Thank Sammie W
Response from XperienceHotels, Guest Relations Manager at Illusion Boutique Hotel by Xperience HotelsResponded November 9, 2012

Dear guest, On behalf of the entire Xperience Team, we are glad to know through your comments that you had a memorable Xperiece with us and that you reaffirmed you made the right choice! Thank you very much for sharing your review with us and...More

Reviewed July 8, 2012

We had a fantastic holiday in Mexico- excellent healthy breakfest every day,nice people around, natural cosmetic with aloe vera og coconut and it was so easy go out and swim or have some shopping.I tryed Holistic massage and the Crystal Therapy and I was like...More

Thank Renata R
Response from XperienceHotels, Guest Relations Manager at Illusion Boutique Hotel by Xperience HotelsResponded November 9, 2012

Dear guest, Warm greetings from Illusion Hotel to Michigan! thank you very much for the 5 star rating and for your preference, we are so grateful to know that you enjoyed our amenities, attentive service and security until the point to feel like home. Your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$70 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$70 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
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Traveller (600)
Room & Suite (373)
Pool & Beach (235)
Dining (92)
Amenities (33)
Family and Play Areas (6)
Questions & Answers
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irelandladyluck
March 6, 2018|
AnswerShow all 3 answers
Response from XperienceHR | Property representative |
Dear Ms. Irelandladyluck, We apologize for the delay in our response, we have some inactive emails that could not permitted to get in touch with us. How can we help you? Please let us know so we can give you a response as... More
1
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Google Translation
lambracht
February 8, 2018|
AnswerShow all 2 answers
Response from Aurora P | Reviewed this property |
We didn't rent a car. We took a direct bus from Cancun Airport to Playa. Easy, Safe & Cheap. Everything is walking distance, including the ferry to Cozumel.
0
Votes
Bonvoyage516
October 19, 2017|
Answer
Response from Xperience H | Property representative |
Dear, First of all , sorry for my late reply , regarding your question , we do have a suite called Prestige Suite : 730 sqft suit one bedroom with a king size bed spacious terrace with a pool only a few steps away, and at... More
0
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Google Translation
Room Tips
"4th floor or rooms on any floor with outside view"
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"Book room with balcony and street view - otherwise you'll have windows exiting on the walking terrace..."
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"Don't take no for an answer if you don't like your room and want another"
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"Recommend 4th floor rooms so your right by the pool."
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