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Illusion Boutique Hotel by Xperience Hotels

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Traveller (599)
Room & Suite (373)
Pool & Beach (235)
Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“rooftop pool”(36 reviews)
“balcony room”(11 reviews)
“perfect location”(39 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
All hotel details
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Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,650)
There are newer reviews for Illusion Boutique Hotel by Xperience Hotels
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Traveller rating
463
241
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32
16
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463
241
61
32
16
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All reviewsrooftop poolbalcony roomperfect locationfourth floorsmall hotelsmall poolhotel is greatrooms are largeair conditionerferry to cozumelnight lifeocean viewking bedour honeymoonavebeachmexico
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521 - 525 of 813 reviews
Reviewed 28 February 2012

Started a bit slow as our room wasn't what we had confirmed prior to arriving. Staff were trying hard to accomodating us... next day we were moved 2 doors down. This hotel is very quaint and the towel art was amazing! I found the maids...More

1  Thank Starbritte
Reviewed 12 February 2012

What a great place and value. Awesome young and warm staff, they can't do enough for you. Spacious rooms, extensive continental breakfast with fresh fruit included. (Try the huevos rancheros/salsa verde at least once-about $4 ala carte). The hotel attracts an eclectic clientele from the...More

2  Thank A R
Reviewed 11 February 2012

From the first moment checking in to checking out the staff was outstanding.They go the extra step to make sure you have the best and most relaxed stay. Karina and Mahatma made sure that out trips site seeing were fitted to us perfect. The Hotel...More

1  Thank goodtimes2419
Reviewed 9 February 2012

We have stayed at two of the Xperience Properties (Aqua Luna in Playa and La Palapa in Holbox) and always found service was top notch in all their properties. Their staff are truly THE BEST and aim to make your stay the most enjoyable it...More

1  Thank nsbirdie
Reviewed 8 February 2012

Very good hotel, quiet, in the heart of Playa, nice staff

1  Thank Luzani
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$76 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$76 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (599)
Room & Suite (373)
Pool & Beach (235)
Dining (92)
Amenities (33)
Family and Play Areas (6)
Questions & Answers
Ask a question
irelandladyluck
6 March 2018|
AnswerShow all 3 answers
Response from XperienceHR | Property representative |
Dear Ms. Irelandladyluck, We apologize for the delay in our response, we have some inactive emails that could not permitted to get in touch with us. How can we help you? Please let us know so we can give you a response as... More
1
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Google Translation
lambracht
8 February 2018|
AnswerShow all 2 answers
Response from Aurora P | Reviewed this property |
We didn't rent a car. We took a direct bus from Cancun Airport to Playa. Easy, Safe & Cheap. Everything is walking distance, including the ferry to Cozumel.
0
Votes
Bonvoyage516
19 October 2017|
Answer
Response from Xperience H | Property representative |
Dear, First of all , sorry for my late reply , regarding your question , we do have a suite called Prestige Suite : 730 sqft suit one bedroom with a king size bed spacious terrace with a pool only a few steps away, and at... More
0
Votes
Google Translation
Room Tips
"Book room with balcony and street view - otherwise you'll have windows exiting on the walking terrace..."
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"Don't take no for an answer if you don't like your room and want another"
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"Recommend 4th floor rooms so your right by the pool."
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"Great rooms, great location, great amenities"
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