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Koox City Garden Hotel

Traveller (29)
Room & Suite (28)
Pool & Beach (8)
Av Constituyentes Mz 63 Lt 3, Playa del Carmen 77710 Mexico See on map
Name/address in local language
Free Wifi
Air Conditioning
Non-Smoking Hotel
Airport Transportation
2.5 Star accommodation
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Dec. 2Dec. 3
1 room, 2 adults, 0 children
Standard Room
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Reviews (80)
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1 - 5 of 34 reviews
Reviewed 1 week ago via mobile

Arrived at 9 pm to find no rooms available dispite a long standing booking & a recent mail from the hotel to say I was expected.I was then walked to a sister hotel 5 minutes plus away My room was so noisy from the nightclub...More

Thank vickyfisher
Reviewed October 7, 2018 via mobile

Thanks to the helpful staff alike Matis and the other person ( sorry I forrgotbhis name) who both manned the reception. They have been very helpful and are delighted to offer help Matis was ready to take extra mile , helping changing the room (...More

Thank Mahir S
Reviewed September 19, 2018

I stayed in the hotel for two nights. It was ok but there are a few things to know: a) noise - the hotel is close to the bars and you'll be entertained to the early hours. b) front desk staff, though very helpful, are...More

Thank top_mango
Reviewed August 12, 2018 via mobile

The rooms are very basic and not the cleanest, but you’re basically paying for the location, which is good. It’s next to the main area with bars/shops and about 10 minutes from the beach. It is noisy, but ear plugs solved that. Maybe they should...More

Thank Fezarelli
Reviewed July 1, 2018 via mobile

We stayed here on the first leg of out g adventures Mayan discovery tour. Very basic rooms - we were lucky enough to arrive before the rest of our group, so we could ask for a quiet room (which was still quite loud). The rooms...More

Thank SweePug
Response from Koox_Group, Social Media Manager at Koox City Garden HotelResponded July 2, 2018

Hi SweePug Thanks a lot for your review of your stay with us and it's a pleasure to know that you enjoyed the services and facilities of our Koox City Garden Hotel. We really appreciate your opinion, we assure you that the quality and services...More

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Sunrise on the Caribbean Sea, enjoying the days lying on the sand of Mahahual beach and being rocked by the tropical breeze ... The Aquastar Boutique Hotel & Condos by Koox Luxury Collection by Koox Hotels Is More your ticket to paradise. An invitation to experience the best of life in one of the most beautiful corners of the planet and with exclusive services always at your fingertips. Infinity pool, free Wi-Fi, rooms with a Jacuzzi and condos with capacity for up to 6 people... Boast a hotel on Mahahual beach at the best price. Without giving up anything. Book on the Aquastar Boutique Hotel & Condos website and experience the Caribbean like you deserve to. Less
Hotel class
Hotel Amenities
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Golf Course
Laundry Service
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Shuttle Bus Service
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$46 - US$161 (Based on Average Rates for a Standard Room)
Also Known As
Koox City Garden Hotel Riviera Maya/Playa Del Carmen, Mexico
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$46 - US$161 (Based on Average Rates for a Standard Room)
Also Known As
Koox City Garden Hotel Riviera Maya/Playa Del Carmen, Mexico
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Traveller (29)
Room & Suite (28)
Pool & Beach (8)
Dining (1)
Family and Play Areas (11)
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Questions & Answers
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Ross F
August 4, 2016|
Response from VIVAMXadventures | Reviewed this property |
take an ado bus to playa del carmen, then at bus station in playa del carmen take a taxi.....
Room Tips
"Upper rooms have a balcony, ideal to dry your clothes"
Apr. 21, 2016
Read review
"second floor rooms with balcony"
Apr. 11, 2016
Read review
"Make sure the shower works....our shower head dribbled water! Traffic on street behind hotel very loud. ..."
Mar. 12, 2015
Read review
"The second floor rooms have windows facing both east and west for great breezes."
Mar. 30, 2014
Read review
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