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Hotel Casa de las Flores Playa del Carmen

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Hotel Casa de las Flores Playa del Carmen
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333 Reviews from our TripAdvisor Community

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Showing 106: English reviews
Reviewed 2 weeks ago via mobile

Low cost, cosy and beautiful ! People were very welcoming and we felt in secure. We recommend this place which is a good option. It s pretty quiet and if you need any information you can ask the reception people !

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Helpful?
Thank Morgane T
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Morgane T Thank you so much for your sisit and review. Please come back soon. It will be a pleasure to host you again :)

Canada
Reviewed 2 November 2016

My boyfriend and I spent 4 nights here, after spending 5 nights in Cancun. I wanted more of a boutique hotel feel, after staying in a 4-star resort in Cancun. This hotel was recommended as per the Lonely Planet guide for Cancun, Cozumel & the Yucatan September 2016 edition. Compared to the price offered on the website, or even via...

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Helpful?
Thank bizgrrl
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear bizgrrl Thank you very much for your preference and your review. I am sure it will be very helpful for other travelers to decide where to go :) Sorry about the towels and breakfast, we definately are going to work to make this better. Please give us a second chance to host you again Thank you

Montreal, Canada
Reviewed 7 October 2016 via mobile

We stayed here for 6 nights. Close to the beach, shopping, bus station and Wal-Mart. A couple blocks away, on 4th ave there were some fantastic little restaurants. My only complaint is that the beds were really hard.

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Helpful?
Thank CathyN4
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear CathyN4 Thank you very much for your visit and review. You can be sure we are going to work on changing beds ASAP so when you come back can feel and make sure your comments are important to us. Best regards

Reviewed 5 August 2016 via mobile

We've been at Casa de las Flores for almost ten days and it was our second home! The place in nice with calm atmosphere, breakfast is very pleasant for a continental. The amazing people there always reached for help in about everything. What to see? Where to eat? Where to celebrate?, and how to reach there in the cheapest way...

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Helpful?
Thank Adi B
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Adi B Thank you so much for your visit and your review. I am so glad you found the experience you were looking for. I am so happy to know our staff had been available for you anytime you requiered Please come back soon, you already have my contact information Alberto Perez

Reviewed 3 August 2016 via mobile

We had the standard room for three persons , which had two queen-sized beds, separate bathroom, a fridge and air-con. The air-con, however, seemed to have only two settings; cold and ice-cold. Ask one of the friendly receptionists for help or extra blankets. Mind you, not all of them speaks English. They do use Google translate though, which is very...

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Helpful?
Thank Gitte S
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Gitte S Thank you very much for your kind preference. Perhaps we did not show you how the Air-Con works, I sincerely apologize for that. I am glad the recepcionist gave you an extra blanket and make his best effort to solve the situation. Continental Breakfast only includes Coffee, Bread, Fruit and Orange Juice. Here at Hotel Casa de...

Cozumel, Mexico
Reviewed 18 July 2016

For the price, this was a good hotel to stay at for one night before needing to get an early start the next day. The front desk staff was friendly and efficient, getting us into our room quickly. I originally booked this hotel because I was excited about the bright colors and decor I saw in promotional photos, but our...

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Helpful?
Thank Scott H
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Scott H Thank you for your visit and your review. I apologize about the air conditioned, it is true that this time of the year is very very hot and humid in Playa del Carmen, altough you dont suppose to have this issue. We will check this room in specific to make sure it does not happen again. Please...

Reviewed 27 June 2016 via mobile

This has been a great place to stay. The hotel is very clean and the staff is very friendly. My family and I like to explore the area on vacation and this place is in a great location. Blocks away from 5th Street, the beach, and next to the group taxi area. It's not a new huge resort but that's...

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Helpful?
Thank flanman76
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Flanman76 Thank you very much for your preference and your reviews, thank you sooo much. I am so happy to know that our effort had accomplished, i am glad you and your family are having a great time with us. Please let me know anything you need i am right up at the front desk :)

Los Angeles, California
Reviewed 22 June 2016

My family and I stayed here for five days. David who I spoke to the night before we arrived assured me transportation (that was included in my package through Expedia) would be at the airport when we arrived. Sure enough it was and when we arrived to the hotel, the hotel attentant informed me our room wasn't ready since it...

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Helpful?
Thank YvetteJ3
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear YvetteJ3 Thank you very much for your kind preference and for your nice review. I really appreciate people mention every single detail we do for you. Please come back soon

playa del carmen
Reviewed 2 June 2016

I'm probably going to shoot myself in the foot, but I love this hotel. I've stayed there 3 times. One can immerse oneself in the surroundings. And expect that! Why go to Mexico and stay in an all-inclusive property in a modern high-rise and never leave the property? Stay at home--go to Holiday Inn in your neighborhood! There is a...

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Helpful?
2Thank Bonnie P
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Mrs. Bonnie P I perfectly remember you and your full name but i have to keep it the same as your user name in TripAdvisor :) Thank you very very much for your preference and your very nice review i am sure it will help a lot of travelers in the wolrd besides it makes me so happy! To...

golden
Reviewed 23 May 2016

Our room was on the main floor, as requested. Was clean and comfortable. The garden and pool are small but lovely,it was always quiet and well kept, including the pool area. The staff were all very friendly and helpful. The hotel is located close to everything, including the local bus service. For 25pesos you can go to any of the...

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Helpful?
Thank jenavive73
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Jenavive73 Thank you very very much for your recent visit and for such a nice review. I am sure it will help a lot of travelers around the world :D Please come back soon, contact us direct to surprise you :) Regards

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Free Breakfast
Official Description (provided by the hotel)
Our hotel is a new concept in Playa del Carmen accomodation. With colonial architecture reminiscent of the Yucatan Peninsula's historic haciendas, this charming family run hotel has a calm and relaxing atmophere where you can feel the unique communion of the past and the present. We have 29 lovely rooms around a beautifull garden and swimmong pool. We are located just 4 blocks from the beaches and just 3 blocks from the 5th Avenue, the main touristic street. Come and join us! "Close enough of the 5th Avenue to be part of the night life and far enough to sleep and rest comfortable in the intimacy of your room" ... more   less 

Additional Information about Hotel Casa de las Flores Playa del Carmen

Address: 20th Avenue North | Between 4th & 6th Streets, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $94 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Casa de las Flores Playa del Carmen 3*
Number of rooms: 29
Reservation Options:
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Also Known As:
Casa De Las Flores Hotel
Hotel Casa De Las Flores Playa Del Carmen Riviera Maya, Mexico
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Casa de las Flores Playa del Carmen staff and other travellers.
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Questions? Get answers from Hotel Casa de las Flores Playa del Carmen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I gotta keep this a secret”
 of 5 bubbles bonniep498, 2 Jun 2016 | Read review
“The rooms near the back were very quite”
 of 5 bubbles jenavive73, 23 May 2016 | Read review
“I had room 19 - at the end of the second floor. Also had a small table & chairs outside the room for relaxing out of the room.”
 of 5 bubbles sknappy, 30 Apr 2016 | Read review
“Ask for a room with windows not looking on the street.”
 of 5 bubbles newsbee, 25 Apr 2016 | Read review
“Ask for first floor rooms near the back looked like they would be really nice with there own patios, and in the shade.”
 of 5 bubbles stevesA7436OD, 25 Nov 2015 | Read review
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