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Fairmont Mayakoba

Travellers' Choice award winner
GreenLeadersPlatinum level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$637*
US$193*
US$637*
US$240*
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Fairmont Mayakoba
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3,585 Reviews from our TripAdvisor Community

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Showing 2,679: English reviews
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Ann Arbor, Michigan
Reviewed yesterday NEW

I'm not a huge resort person, but we were traveling as a family with a one year old and wanted something family-friendly and easy. This place is just phenomenal. The property (and all of the properties on Mayakoba) are beautiful. The service is top notch, and the restaurant El Puerto was ridiculously good. I was worried about my father who...

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Helpful?
Thank zaina j
Cochabamba, Bolivia
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

The moment we arrived we were treated great, Alfonso at the bell desk was very courteous and gave us a quick tour before heading to our room. We stayed for six days and every day was just perfect. La Laguna has a great menu for traditional Mexican food, Las Brisas dinner menu was our favorite with lots of seafood and...

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Helpful?
1Thank AVCJ
About Hotel's Favourite Review
AgustinPoot, Quality Manager at Fairmont Mayakoba, responded to this review

Dear AVCJ: Thank you very much for sharing your feedback on your stay at Fairmont Mayakoba. We regret to know that you had encountered some discomforts during your stay with us. Despite these, we are glad that you had enjoyed our facilities and that you appreciate our services. We have well noted of your comments and suggestions and we would...

Alberta, Canada
Reviewed yesterday NEWvia mobile

This was one of our top holidays ever. If you are looking for a child friendly, 5 star experience in Mexico, this is it. From the time of our arrival, till departure we were treated royally. We had a small problem with our room and management, thank you Milton, treated the issue very professionally. He made our experience even better...

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Helpful?
1Thank Ziets H
Jericho, New York
Reviewed 2 days ago NEW

Please Don't Be Fooled First let me say that the Hotel Staff was GREAT. Silvia from customer service tried her best to make me happy, The Beach Staff was friendly and attentive and the Bell Staff was also really nice. I stayed at the Fairmont in Maui in November and it was the most luxurious hotel that i ever stayed...

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Helpful?
Thank Danny K
Boston, Massachusetts
Reviewed 2 days ago NEW

We stayed at the Fairmont Mayakoba over Spring break March 2017 with our family of 4 including 2 16year olds. The property was well described in other TripAdvisor reviews so I won't repeat. It truly was nothing short of amazing and we have stayed in many beautiful resorts. We were looking for something different than your typical beautiful island beach...

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Thank Ltmcgrath
Reviewed 2 days ago NEWvia mobile

My husband, our two sons and I recently visited the Fairmont Mayakoba. I must say, I can highly recommend the resort! We had a relaxing but yet active vacation amongst beautiful lagoons, mangroves and the Caribbean Sea. The service at the resort was outstanding. From the food and beverage staff to the golf cart drivers, everyone made sure to take...

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Helpful?
1Thank Maria C
Alexandria, Virginia
Reviewed 2 days ago NEW

We stayed at the Fairmont Mayakoba over spring break with our family of 5. It was just what we needed. We all enjoyed the pools,beaches,bicycles,nature trail and lagoon ride. The adult spa is heavenly. We were treated to a tour of the kitchen facilities and a private lunch with Chef Eric de Maeyer. What can we say but...FANTASTIC! Chef you...

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1Thank Paul G
Mobile, Alabama
Reviewed 3 days ago NEW

Here for three nights for a conference. My room, 613, was unremarkable. I noticed when I entered that my bathroom screen was torn from the window and the window latch broken. I immediately requested it fixed and it was fixed quickly. My room looked across a lagoon at a wall with AC units humming constantly - that's why it wasn't...

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1Thank CharlesAMIV
Reviewed 3 days ago NEWvia mobile

We spent 6 days here with our 6 and 10 year old kids. After a hectic car rental experience, the resort was a welcome breath of calmness, beauty, and competence. Staff are smart and attentive, the place is beautiful, and the food was very good. Alberto M. was always just a text away to help us with anything we needed,...

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Helpful?
1Thank Silvia A
darien, ct
Reviewed 3 days ago NEW

My husband, twin daughters, 20 year old friend and I recently visited the Fairmont Mayakoba for 5 nights during the third week of April. Despite two days of rain - always a bummer on a tropical vacation - we all agreed that we had a lovely visit. The resort was booked to capacity the first three nights of our stay...

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Helpful?
1Thank ctpartyof5

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 45 acre Fairmont Mayakoba, Riviera Maya, a AAA 5 Diamond Award property, boasts 401 rooms and suites, including a collection of beach and lagoon casitas, offering guests extraordinary views of the grounds. Guests at Fairmont Mayakoba can take advantage of several recreational activities on property including exploring nature trails on foot or BMW bikes, scenic boat tours on lanchas through crystal clear canals, sunbathing on the soft white-sand beach or at one of the property's several pools, non-motorized watersports (kayaks and catamarans), outdoor tennis and paddle courts, golfing on the renowned El Camaleon golf course (host to the only official PGA TOUR event in Mexico), lessons at the Jim McLean Golf School or being pampered with signature Mayan treatments at the luxurious Willow Stream Spa. Children and teens have a space just for them at the Discovery Club or at the Teens Room by Sony PlayStation(R). Fairmont Mayakoba's commitment to the environment has earned the resort several awards and accolades including a seal of verification by Rainforest Alliance. ... more   less 

Additional Information about Fairmont Mayakoba

Address: Carretera Federal Cancun | Km 298, Solidaridad, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $288 - $1,070 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Mayakoba 5*
Number of rooms: 401
Reservation Options:
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Also Known As:
Fairmont Mayakoba Hotel Playa Del Carmen
Fairmont Hotel Playa Del Carmen
Fairmont Playa Del Carmen
Mayakoba
Playa Del Carmen Fairmont
Fairmont Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#3 Green Hotel in Playa del Carmen
#5 Spa Hotel in Playa del Carmen
#6 Luxury Hotel in Playa del Carmen
#7 On the Beach Hotel in Playa del Carmen
#22 Family Hotel in Playa del Carmen
#22 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Mayakoba staff and other travellers.
187 questions
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4 months ago

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Questions? Get answers from Fairmont Mayakoba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for one away from any Main road otherwise you will hear golf carts all day and night”
DannyK983, 26 Apr 2017 | Read review
“Lagoon view rooms are peaceful.”
paulgI2454YR, 26 Apr 2017 | Read review
“Avoid 600-series rooms as they all look at the back wall of the pool complex and the AC units that cool the adjacent restaurant.”
  • Lagoon. Animals in the lagoon. Prayed they didn't know how to open sliding glass doors.
CharlesAMIV, 25 Apr 2017 | Read review
“Stayed in 632 which had no-one overlooking the room and a great view of the jungle.Would get a room upstairs if possible.”
luischable, 24 Apr 2017 | Read review
“231 was quiet and spacious”
AMO308, 20 Apr 2017 | Read review
5 of 5
AMOMA
US$193* /night
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Expedia.comUS$637
Booking.comUS$240
Orbitz.comUS$637
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*Disclaimer
Prices are for 1 room, 2 adults
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