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All reviews el puerto signature casita las brisas deluxe casita la laguna restaurant willow stream spa presidents club bmw bikes luxury package golf cart lobby lounge lagoon view resort fee banyan tree beautiful property beach area main building
We returned to Fairmont Mayakoba for our 6th time. This resort is amazing as are the staff. Special thanks to Erik who helped arrange a very special weekend and for Jorge who took care of every detail while we were there. Jorge made sure it...More
Mu husband and I stayed here for our anniversary. Here are the pros and cons:
- The place was surrounded by nature, if you love seeing trees and greenery you will love this resort. It feels very secluded and even has a nature trail....More
8 Thank Melissa F
Response from Isamu T, Quality Manager at Fairmont MayakobaResponded October 10, 2018
Dear Melissa F,
We appreciate your review with pros an cons. All the feedback always is welcome to know what we are doing good and what can we improve. Among some improvements we are just waiting to receive enough new bikes.
It will be a...More
Third time here...the casitas with lagoon view are incredible. Could sit there and watch fish and birds all day long. truly a retreat. service is flawless. Beds are comfortable and rooms feature real wood furnishings...nothing chintzy...wonderful toiletries too. food is amazing...not inexpensive, so the all...More
Response from Isamu T, Quality Manager at Fairmont MayakobaResponded yesterday
Thanks a lot for your review and your third visit. We are really glad you enjoyed your stay and all our natural environment.
We hope you can come a fourth and many more times.
Had a Great Week at Fairmont Mayakoba. 1st Class Food & Beverage. Awesome Service. Definitely Recommend it to Relax and Unwind.Very Hard to Find any Fault... One thing I did Notice is the Pool was very hard to get in and out of. Should be...More
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Response from Isamu T, Quality Manager at Fairmont MayakobaResponded 3 days ago
We are really glad you had a great week with us, we appreciate your suggestion about the pool we will review this issue.
We hope we can welcome you back soon.
It started in the beginning with the reservation process with Laura, who was absolutely fantastic and helpful! Then the service, food and beverage exceeded expectations! A wonderful weekend celebrating my wife's BDay!
The 45 acre Fairmont Mayakoba, Riviera Maya, a AAA 5 Diamond Award property, boasts 401 rooms and suites, including a collection of beach and lagoon casitas, offering guests extraordinary views of the grounds. …More...More Guests at Fairmont Mayakoba can take advantage of several recreational activities on property including exploring nature trails on foot or BMW bikes, scenic boat tours on lanchas through crystal clear canals, sunbathing on the soft white-sand beach or at one of the property's several pools, non-motorized watersports (kayaks and catamarans), outdoor tennis and paddle courts, golfing on the renowned El Camaleon golf course (host to the only official PGA TOUR event in Mexico), lessons at the Jim McLean Golf School or being pampered with signature Mayan treatments at the luxurious Willow Stream Spa. Fairmont Mayakoba's commitment to the environment has earned the resort several awards and accolades including a seal of certification by Rainforest Alliance. Less
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