We enjoyed our entire stay at the Fairmont.. one of the highlights was our dinner at Gaia restaurant. The service from Edward and Enrique was excellent and the food was outstanding. They made our anniversary dinner very special.
My husband and I just got married at the Fairmont Mayakoba on August 5th and when I say it was the most amazing day/weekend of our lives I mean it! If you’re looking for a destination wedding, I couldn’t recommend the Fairmont Mayakoba more. From getting basic info and locking in our contract with Xavier, to planning the wedding with my wedding coordinator Maricarmen, the whole process was seamless. Their attention throughout the whole process made planning a wedding all the way in New York so easy and I felt strongly that we were in great hands. They have an amazing list of vendors, from Cherry Blossom for flowers, Dream Art for photography and Encore for DJ/Music. Everyone was so professional. We had beautiful welcome bags made by Arly at Décor and Gifts which were also a huge hit. The hotel is absolutely STUNNING! We had sixty people at our wedding coming from all over North and South America who all stayed in different rooms that were all newly renovated. We stayed in their Signature Casita Suite, and it was GORGEOUS! The resort has an amazing balance of jungle and beach, they have golf carts that take you all over the resort and you also get to dine at the other three hotels in the Mayakoba property. Their beach is beautiful, no seaweed and no waves. They have many activities included in your stay like paddleboarding and a boat tour through their canals that is totally worth it. Their breakfast buffet is one of the best I’ve had, their steak house Tauro is brand new and DELICIOUS! The food at the beach during the day is great, we loved the ceviche, guacamole and quesadillas and of course the drinks were to die for. The food and drinks at our welcome cocktails and wedding reception were FENOMENAL! We had the most delicious strawberry margaritas for everyone when they arrived, and everyone is still talking about them. Their lobby bar is brand new, and they have some great sushi! The staff is so welcoming, super attentive and extremely professional. Our butler Miguel was super helpful, the spa was amazing, Dory who handled our turndown service, was the best, room service was quick and the front desk staff was so helpful and happy to help at any time. It’s been two weeks since our wedding and our friends and family are still reaching out raving about the trip/wedding. They have a beach club with a handful of restaurants opening very soon so we’re planning to return as soon as we recover from our trip. This place will forever hold a very special place in my heart and we will 100% be going back soon.…
Fairmont MayaKoba is a excellent resort. Big shout out to Edgar at La Luguna breakfast service, he went above and beyond his call of duty to make our breakfast experience wonderful. Marcos and Gian Carlos at beach/pool service were great. Roberto in transportation was wonderful and friendly. All the staff at this resort treat guests very well. Thanks for making our stay wonderful!!! Fairmont Mayakob should offer better vegetarian and vegan food options, that is the only suggestion for them.
From the beginning till the end, everything was perfect. Wonderful service of each part of staff, especially Edward who completely made this occasion special ! Also great advice for every part of menu and a special surprise with a personalized cake for my wife and me! Thank you again 🙏
Beautiful hotel and newly renovated with all high end details. We had our wedding here and couldn’t be happier. The restaurants are the some of the best in the area and Gaia was an amazing seafood spot. Perfect for a date night! Ask for Edward if you want top notch service 10/10!!
We stayed at the Fairmont Mayakoba for a wedding and the entire hotel was recently renovated to perfection! We tried Gaia, their new seafood restaurant and everything was amazing! The staff and esp our server Edward were exceptional! The food was superb and the ambiance was great for date night. Will definitely be visiting back.
Gaia was very very good. Edward’s service was incredible. He made our anniversary dinner very special. The food was great. Our short stay was equally good. The staff is sincere warm and very professional. We recommend wholeheartedly.
Excellent Thanksgiving vacation with family. The Fairmont’s accommodations, incredible amenities and restaurants, and amazing staff/hospitality were absolutely phenomenal. Beautiful beach, pools and architecture. Great service (especially Rodrigo). Can’t say enough about our experience. We’ll definitely make it a tradition.
We’ve been to Fairmont Mayekoba 8 years in a row and this new Italian restaurant rocks! Amazing apps, pizza and pasta!! And Negronis aged 4 Weeks! Our waiter Justino was exceptional! Big Wow!!! Definitely come here if at Mayekoba!
Fairmont Mayakoba is a Caribbean gem. This was my second year to visit, and the newly renovated bars and restaurants just add to the positive experience. Fairmont has a wonderful location with great amenities, beach and amazing food and drinks.We enjoyed the all-inclusive food/drinks option and we had access to most of their restaurants and bars. I'm usually disappointed with the quality of food and choices in the Caribbean, but certainly not here. But what really sets this resort apart is Fairmont's caring and professional employees. All were so helpful, welcoming and friendly. and a special shout-out to Monica, our assigned butler. She was always accessible, proactive with solutions and recommendations, and ensured our trip was special and memorable, and took care of many of our requests so our stay was perfect and stress= free!. Thank you Monica and the Fairmont Mayakoba team! . We can’t wait to return !!…