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Carretera Federal Cancún Playa del Carmen Km. 298, Playa del Carmen 77710 Mexico
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7 people have started booking this hotel
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Traveller (6303)
Room & Suite (1295)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#26 of 334 hotels in Playa del Carmen
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
The 45 acre Fairmont Mayakoba, Riviera Maya, a AAA 5 Diamond Award property, boasts 401 rooms and suites, including a collection of beach and lagoon casitas, offering guests extraordinary views of the grounds. ...More Guests at Fairmont Mayakoba can take advantage of several recreational activities on property including exploring nature trails on foot or BMW bikes, scenic boat tours on lanchas through crystal clear canals, sunbathing on the soft white-sand beach or at one of the property's several pools, non-motorized watersports (kayaks and catamarans), outdoor tennis and paddle courts, golfing on the renowned El Camaleon golf course (host to the only official PGA TOUR event in Mexico), lessons at the Jim McLean Golf School or being pampered with signature Mayan treatments at the luxurious Willow Stream Spa. Fairmont Mayakoba's commitment to the environment has earned the resort several awards and accolades including a seal of certification by Prefer by Nature.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Archery
Babysitting
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Snack bar
Special diet menus
Swimup bar
Poolside bar
Bicycle rental
Bicycles available
Boating
Diving
Golf course
Snorkelling
Tennis court
Water sport equipment rentals
Windsurfing
Aerobics
Bicycle tours
Entertainment staff
Patio
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Strollers
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Solarium
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Private beach
Additional bathroom
Desk
Cable / satellite TV
Bath / shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand films
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
River View
Languages Spoken
English, Spanish
Hotel links
Special Rate:Take Your Vacation Beyond Limits - Save up to 20%

Location

Full view
36Car recommended
Grade: 36 out of 100
27Restaurantswithin 1 km
1Attractionwithin 1 km
Contact
Carretera Federal Cancún Playa del Carmen Km. 298, Playa del Carmen 77710 Mexico
Name/address in local language
Getting there
Cancun Airport42 kmSee all flights
Aerodromo de Playa Del Carmen9 kmSee all flights
See all nearby hotels
7168Reviews543Q+A100Room tips
Traveller rating
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Most Recent
Rachel H wrote a review Yesterday
We enjoyed our entire stay at the Fairmont.. one of the highlights was our dinner at Gaia restaurant. The service from Edward and Enrique was excellent and the food was outstanding. They made our anniversary dinner very special.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Paola Espinosa wrote a review Aug. 2022
New York City, New York5 contributions
Hotel's Favourite
My husband and I just got married at the Fairmont Mayakoba on August 5th and when I say it was the most amazing day/weekend of our lives I mean it! If you’re looking for a destination wedding, I couldn’t recommend the Fairmont Mayakoba more. From getting basic info and locking in our contract with Xavier, to planning the wedding with my wedding coordinator Maricarmen, the whole process was seamless. Their attention throughout the whole process made planning a wedding all the way in New York so easy and I felt strongly that we were in great hands. They have an amazing list of vendors, from Cherry Blossom for flowers, Dream Art for photography and Encore for DJ/Music. Everyone was so professional. We had beautiful welcome bags made by Arly at Décor and Gifts which were also a huge hit. The hotel is absolutely STUNNING! We had sixty people at our wedding coming from all over North and South America who all stayed in different rooms that were all newly renovated. We stayed in their Signature Casita Suite, and it was GORGEOUS! The resort has an amazing balance of jungle and beach, they have golf carts that take you all over the resort and you also get to dine at the other three hotels in the Mayakoba property. Their beach is beautiful, no seaweed and no waves. They have many activities included in your stay like paddleboarding and a boat tour through their canals that is totally worth it. Their breakfast buffet is one of the best I’ve had, their steak house Tauro is brand new and DELICIOUS! The food at the beach during the day is great, we loved the ceviche, guacamole and quesadillas and of course the drinks were to die for. The food and drinks at our welcome cocktails and wedding reception were FENOMENAL! We had the most delicious strawberry margaritas for everyone when they arrived, and everyone is still talking about them. Their lobby bar is brand new, and they have some great sushi! The staff is so welcoming, super attentive and extremely professional. Our butler Miguel was super helpful, the spa was amazing, Dory who handled our turndown service, was the best, room service was quick and the front desk staff was so helpful and happy to help at any time. It’s been two weeks since our wedding and our friends and family are still reaching out raving about the trip/wedding. They have a beach club with a handful of restaurants opening very soon so we’re planning to return as soon as we recover from our trip. This place will forever hold a very special place in my heart and we will 100% be going back soon.
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Date of stay: August 2022
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Room Tip: All rooms are newly renovated, look at the resort map and decide if you want to be closer to the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Calidad Fairmont, Owner at Fairmont Mayakoba
Responded Aug. 19, 2022
Dear Paola, We very much appreciate your comments regarding your wedding weekend at the Fairmont Mayakoba. It is a pleasure to receive your amazing review about your celebration. thank you for choosing us for this important event, we are very flattered. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Verónica Matamoros Quality & Hygiene Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
g0backagain wrote a review Dec. 6
Vancouver Island, Canada2 contributions17 helpful votes
Fairmont MayaKoba is a excellent resort. Big shout out to Edgar at La Luguna breakfast service, he went above and beyond his call of duty to make our breakfast experience wonderful. Marcos and Gian Carlos at beach/pool service were great. Roberto in transportation was wonderful and friendly. All the staff at this resort treat guests very well. Thanks for making our stay wonderful!!! Fairmont Mayakob should offer better vegetarian and vegan food options, that is the only suggestion for them.
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Date of stay: December 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ivan I wrote a review Dec. 6
1 contribution
From the beginning till the end, everything was perfect. Wonderful service of each part of staff, especially Edward who completely made this occasion special ! Also great advice for every part of menu and a special surprise with a personalized cake for my wife and me! Thank you again 🙏
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Phil S wrote a review Dec. 6
New York City, New York18 contributions
Beautiful hotel and newly renovated with all high end details. We had our wedding here and couldn’t be happier. The restaurants are the some of the best in the area and Gaia was an amazing seafood spot. Perfect for a date night! Ask for Edward if you want top notch service 10/10!!
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sophia L wrote a review Dec. 6
We stayed at the Fairmont Mayakoba for a wedding and the entire hotel was recently renovated to perfection! We tried Gaia, their new seafood restaurant and everything was amazing! The staff and esp our server Edward were exceptional! The food was superb and the ambiance was great for date night. Will definitely be visiting back.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ginn wrote a review Dec. 3
3 contributions
Gaia was very very good. Edward’s service was incredible. He made our anniversary dinner very special. The food was great. Our short stay was equally good. The staff is sincere warm and very professional. We recommend wholeheartedly.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Michael wrote a review Dec. 3
2 contributions
Excellent Thanksgiving vacation with family. The Fairmont’s accommodations, incredible amenities and restaurants, and amazing staff/hospitality were absolutely phenomenal. Beautiful beach, pools and architecture. Great service (especially Rodrigo). Can’t say enough about our experience. We’ll definitely make it a tradition.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Stacy D wrote a review Dec. 2
1 contribution
We’ve been to Fairmont Mayekoba 8 years in a row and this new Italian restaurant rocks! Amazing apps, pizza and pasta!! And Negronis aged 4 Weeks! Our waiter Justino was exceptional! Big Wow!!! Definitely come here if at Mayekoba!
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Denise W wrote a review Dec. 2
Toronto, Canada5 contributions1 helpful vote
Fairmont Mayakoba is a Caribbean gem. This was my second year to visit, and the newly renovated bars and restaurants just add to the positive experience. Fairmont has a wonderful location with great amenities, beach and amazing food and drinks.We enjoyed the all-inclusive food/drinks option and we had access to most of their restaurants and bars. I'm usually disappointed with the quality of food and choices in the Caribbean, but certainly not here. But what really sets this resort apart is Fairmont's caring and professional employees. All were so helpful, welcoming and friendly. and a special shout-out to Monica, our assigned butler. She was always accessible, proactive with solutions and recommendations, and ensured our trip was special and memorable, and took care of many of our requests so our stay was perfect and stress= free!. Thank you Monica and the Fairmont Mayakoba team! . We can’t wait to return !!
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$436 - US$708 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairmont mayakoba hotel playa del carmen, fairmont hotel playa del carmen, fairmont playa del carmen, mayakoba, playa del carmen fairmont
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
401
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Fairmont Mayakoba - UPDATED 2022 Prices, Reviews & Photos (Riviera Maya/Playa del Carmen, Mexico) - Hotel - Tripadvisor

Frequently Asked Questions about Fairmont Mayakoba
Which popular attractions are close to Fairmont Mayakoba?
Nearby attractions include Cenote "el Burrodromo" Mayakoba (0.7 km).
What are some of the property amenities at Fairmont Mayakoba?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Fairmont Mayakoba?
Top room amenities include air conditioning, a flat screen TV, and an additional bathroom.
What food & drink options are available at Fairmont Mayakoba?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Fairmont Mayakoba?
Yes, valet parking is available to guests.
What are some restaurants close to Fairmont Mayakoba?
Conveniently located restaurants include Casa Amate, Saffron at Banyan Tree Mayakoba, and Punta Bonita at Rosewood Mayakoba.
Are there opportunities to exercise at Fairmont Mayakoba?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Fairmont Mayakoba have airport transportation?
Yes, Fairmont Mayakoba offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Fairmont Mayakoba?
Yes, dry cleaning and laundry service are offered to guests.
Does Fairmont Mayakoba offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Fairmont Mayakoba?
The staff speaks multiple languages, including English and Spanish.