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We have stayed near Playa del Carmen before, but the Mayakoba area is so unique, there is nothing like it. We had the most amazing time at the Fairmont.
The service is outstanding, every single employee went out of his/her way to accommodate us. A...More
We travelled with our three year old. He is a more difficult child than our older boys. This was a great resort to have an energy filled child who needs space to run and play.
While some might not enjoy the long walks between buildings,...More
4 Thank TravellingFrench
Response from AgustinPoot, Quality Manager at Fairmont MayakobaResponded 30 October 2017
At Fairmont Mayakoba, we are completely grateful for the time you invested writing this comment.
All this great team feels grateful and motivated to read your words. It is very glad to know that everything you experienced during your stay with us could...More
It is rare that I write a review, however the week we spent at Fairmont celebrating 3 birthdays and 1 anniversary was incredible. Hotel was beautiful, and the overall staff was so kind. There was one very important thing that made this vacation and Fairmont...More
We came back last week from an amazing stay at the Fairmont Mayakoba and I feel inclined to write a review as we had such a positive experience.
The resort itself is beautiful and the service is 5 star with heart. The employees at the...More
We stayed 12/9 to 12/16 2017, stayed in a suite in the 800's and bought the meal plan. The resort was only 30% occupied through our stay.
Let's start with the positives:
1. Kevin our butler was attentive and not over bearing - just right....More
3 Thank Rebecca O
Response from Isamu T, Quality Manager at Fairmont MayakobaResponded 2 days ago
We very much appreciate your comments regarding your stay at the Fairmont Mayakoba. It is helpful to know the positives and cons in order to have the opportunity to serve you better in a near future .
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$256 - US$1,030 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Green Hotel in Playa del Carmen
#7 Spa Hotel in Playa del Carmen
#9 Luxury Hotel in Playa del Carmen
#10 On the Beach Hotel in Playa del Carmen
#15 Family Hotel in Playa del Carmen
#22 Romantic Hotel in Playa del Carmen
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
TripAdvisor is proud to partner with Booking.com, Expedia, Fairmont Hotels, Orbitz, Hotels.com, Hotwire, getaroom.com, Cancelon, Evoline ltd and TripOnline SA so you can book your Fairmont Mayakoba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Yucatan Peninsula >
Quintana Roo >
Riviera Maya >
Playa del Carmen
Also Known As
Fairmont Mayakoba Hotel Playa Del Carmen ,
Fairmont Hotel Playa Del Carmen ,
Fairmont Playa Del Carmen ,
Playa Del Carmen Fairmont ,
Fairmont Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Hello PoostieLo, All restaurants at property do have Childrens Menu available, however they could change from season to season, please contact our Reservations department to gett your reservation today with all the Quality... More
Hello PoostieLo, All restaurants at property do have Childrens Menu available, however they could change from season to season, please contact our Reservations department to gett your reservation today with all the Quality and Benefts of the Fairmont Mayakoba.
Response from car0linek2015 | Reviewed this property |
There are a TON of things to do - a day trip to Tulum, kayaking, boat, tour (on property), exploring many things nearby - caves, zip lines and a lot more. Would suggest emailing the concierge in advance of... More
There are a TON of things to do - a day trip to Tulum, kayaking, boat, tour (on property), exploring many things nearby - caves, zip lines and a lot more. Would suggest emailing the concierge in advance of your stay to look at options and select an itinerary. If you're in a room that comes with butler service, your butler can organize everything for you. TIP: Do not book with Maritur - they're terribly expensive and the hotel can work with you to provide great experiences for costs well below what Maritur offers. The Fairmont Mayakoba is an amazing place, wonderful to and for children and you'll LOVE it.