We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Fairmont Mayakoba

Show Prices
Certificate of Excellence
GreenLeadersPlatinum level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Fairmont Mayakoba
View Map
{"widget":{"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"name":"ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,172 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Fairmont Mayakoba
See the most recent reviews
Showing 2,356: English reviews
Burlington, Vermont
Reviewed 1 week ago

Just returned from a 6 night trip to this resort and felt the need to provide a few comments about our experience. The overall site is lovely and the beach is spectacular. We travel a bit and stay at wonderful hotels/resorts and the Fairmont stacks ups with the best of the best. Every member of the staff is well trained...

 Report
Helpful?
Thank Martin57201
Reviewed 1 week ago

I went for a convention to this hotel. It is my second time there and both of them were incredible. Nature is amazing, the location of the hotel can not be better. Great food and you really feel in the middle of the world but outside of it. The room was amazing.

 Report
Helpful?
Thank Carlos R
Mountain Top, Pennsylvania
Reviewed 1 week ago

I loved the tropical setting of the resort with mangroves surrounding the property. On a scale of 1-10: resort-10 food-10 service-10 bed and pillow comfort-10 pools-10 padded lounge chairs at pool and beach-10 beach-10, water-8only because the manmade barrier created murky water

 Report
Helpful?
1Thank mike s
Jorge C, Director of Food & Beverage at Fairmont Mayakoba, responded to this review

Dear Mike s, Thank You very much for taking the time to write this review. It is very important for us at Fairmont Mayakoba to have your valuable opinion. We are very glad you enjoyed your stay with us and also that You liked the great culinary offerings we offer to our guests. All our colleagues are great ambassadors of...

Gaithersburg, Maryland
Reviewed 1 week ago

My husband and I spent our one year anniversary here at this resort, which is stunning. It is like living in the Amazon and offers a wide array of sensory appeals like the different sounds of the animals and insects, the smell of the trees, flowers and other flora, and beautiful views. The room was stunning with two stories including...

 Report
Helpful?
Thank ranimachin
Houston
Reviewed 1 week ago

Great place, great service, easy access from Houston. We were traveling with children and the flight was under two hours. Fairmont transportation met us with infant car searts, water, cold towels, and internet in a super clean van. Willingly stopped at a supermarket on the way to hotel so we could get milk and snacks for the kids. Kids loved...

 Report
Helpful?
Thank juditha691
Jorge C, Director of Food and Beverage at Fairmont Mayakoba, responded to this review

Dear juditha691, Thank You very much for taking the time to write this review. It is very important for us at Fairmont Mayakoba to have your valuable opinion. We are very glad you enjoyed your stay with us and also that You liked the great culinary offerings we offer to our guests. All our colleagues are great ambassadors of Fairmont...

Reviewed 1 week ago

The hotel, coupled with its jungle and beach location made for a beautiful vacation for us! We stayed in a beach area casita suite which felt very private for our family, and had a fabulous rooftop pool overlooking the ocean, and a beautiful wrap around deck which overlooked the lagoon area. Restaurants were good, and Arturo at Las Brisas Restaurant...

 Report
Helpful?
Thank Leslie L
Austin, Texas
Reviewed 1 week ago

We spent a lot of time trying to choose the best spot for my family in Playa Del Carmen. After heavy contemplation and familiarity with the Fairmont brand, we chose to stay at Fairmont Mayakoba. We were particularly interested in the kids activity center, should we need the chance to spend some time alone. The grounds are very nice. It...

 Report
Helpful?
3Thank JoshFogelman
Jorge C, Director of Food and Beverage at Fairmont Mayakoba, responded to this review

Dear JoshFogelman, Thank You very much for taking the time to write this review. It is very important for us at Fairmont Mayakoba to have your valuable opinion. We are very glad you enjoyed your stay with us and also that You liked the great culinary offerings we offer to our guests. Jocelyn and Gustavo as the rest of our...

New York City, New York
Reviewed 1 week ago

Our 4 days vacation at the Fairmont Mayakoba was the best we could ask for. Beautiful and very comfortable rooms/beds, gorgeous views and the best beach front access you wish to have. The staff are so friendly and professional and always helpful with questions and directions. Their breakfast was my favorite meal of the day! everything on the buffet was...

 Report
Helpful?
Thank CarlosDag
Silvia L, Guest Relations Manager at Fairmont Mayakoba, responded to this review

Dear CarlosDag: Wow! Thank you for such a kind feedback from your recent visit to Fairmont Mayakoba! We are delighted to know you enjoyed our facilities, room accommodations, staff helpfulness, breakfast variety and breath-taking beach! We hope you consider visiting us again in a near future! We'll be happy to help you with all the arrangements needed for your next...

Keller, Texas
Reviewed 1 week ago

My fifth annual stay at the incomparable Fairmont Mayakoba was superb in all ways, as is always the case. This spectacular property is only eclipsed by the stunning service from everyone I encountered. There's a reason I celebrate my annual vacation, Thanksgiving and my birthday at the Fairmont Mayakoba - I love being happy and exercising my PhD in satisfaction...

 Report
Helpful?
Thank car0linek2015
Jorge C, Director of Food and Beverage at Fairmont Mayakoba, responded to this review
Google Translation

Chère Madame Car0linek2015, Il a été un plaisir d'accueillir une nouvelle fois dans votre maison d' automne. Merci beaucoup d'avoir...

Washington DC, District of Columbia
Reviewed 1 week ago via mobile

Just back from a fantastic thanksgiving holiday with family ranging from age 8 to 80. Plenty of things to do for every age. Boat tours a huge hit with the older generation (tour of the mayAkoba properties could speed up and cover more, take more passengers in half the amount of time!). Tennis courts readily available, kayak tour worth the...

 Report
Helpful?
Thank Susanstraw S
Silvia L, Guest Relations Manager at Fairmont Mayakoba, responded to this review

Dear Susanstraw S, First of all, we would like to express our gratitude for choosing Fairmont Mayakoba as your destination for your recent family vacation and for sharing your kind rating from this experience! We are delighted to hear you and your family had such a great time and enjoyed the different activities the hotel has offer to guests of...

2,977 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2343)
Viewed
Pool/Beach Area (419)
Viewed
Hotel & Grounds (422)
Viewed
Dining (171)
Viewed
Bathroom (64)
Viewed
Room/Suite (208)
Viewed
View from Room (66)
Viewed
Family/Play Areas (18)
Viewed
Business Centre/Function Rooms (1)
Viewed
0:48
Videos (4)
Viewed
Other (970)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (597)
Viewed
Adults Only Infinity Pool (24)
Viewed
Amenities (55)
Viewed
Beach Area Casita (56)
Viewed
Beach Area Casita Suite (85)
Viewed
Beach Pool (7)
Viewed
Deluxe Casita Room (49)
Viewed
Fairmont View Room (43)
Viewed
La Isla Pool (15)
Viewed
Ocean Front Casita (43)
Viewed
Ocean Front Casita Suite (70)
Viewed
Dining (43)
Viewed
Second Pool (12)
Viewed
Signature Casita Suite (60)
Viewed
The Hotel (35)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (37)
Viewed
View from Room (1)
Viewed
Pool/Beach Area (6)
Viewed
Room/Suite (9)
Viewed
Family/Play Areas (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (19)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
1.3 km away
Banyan Tree Mayakoba
Banyan Tree Mayakoba
#3 of 213 in Playa del Carmen
1,769 reviews
8.1 km away
Thompson Playa Del Carmen
Thompson Playa Del Carmen
#5 of 213 in Playa del Carmen
423 reviews
1.1 km away
Rosewood Mayakoba
Rosewood Mayakoba
#1 of 213 in Playa del Carmen
1,465 reviews
Show Prices
Show Prices
Show Prices
2.2 km away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#2 of 213 in Playa del Carmen
2,605 reviews
7.7 km away
The Royal Playa del Carmen
The Royal Playa del Carmen
#14 of 213 in Playa del Carmen
14,468 reviews
10.4 km away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,361 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 45 acre Fairmont Mayakoba, Riviera Maya, a AAA 5 Diamond Award property, boasts 401 rooms and suites, including a collection of beach and lagoon casitas, offering guests extraordinary views of the grounds. Guests at Fairmont Mayakoba can take advantage of several recreational activities on property including exploring nature trails on foot or BMW bikes, scenic boat tours on lanchas through crystal clear canals, sunbathing on the soft white-sand beach or at one of the property's several pools, non-motorized watersports (kayaks and catamarans), outdoor tennis and paddle courts, golfing on the renowned El Camaleon golf course (host to the only official PGA TOUR event in Mexico), lessons at the Jim McLean Golf School or being pampered with signature Mayan treatments at the luxurious Willow Stream Spa. Children and teens have a space just for them at the Discovery Club or at the Teens Room by Sony PlayStation(R). Fairmont Mayakoba's commitment to the environment has earned the resort several awards and accolades including a seal of verification by Rainforest Alliance. ... more   less 

Additional Information about Fairmont Mayakoba

Address: Carretera Federal Cancun | Km 298, Solidaridad, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $345 - $1,344 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Mayakoba 5*
Number of rooms: 401
Reservation Options:
TripAdvisor is proud to partner with Amex, Booking.com, Fairmont Hotels, Orbitz, Hotels.com, Odigeo and Jetsetter so you can book your Fairmont Mayakoba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont Mayakoba Hotel Playa Del Carmen
Fairmont Hotel Playa Del Carmen
Fairmont Playa Del Carmen
Mayakoba
Playa Del Carmen Fairmont
Fairmont Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#7 Spa Hotel in Playa del Carmen
#8 On the Beach Hotel in Playa del Carmen
#9 Luxury Hotel in Playa del Carmen
#19 Business Hotel in Playa del Carmen
#22 Family Hotel in Playa del Carmen
#22 Romantic Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Fairmont Mayakoba staff and other travellers.
134 questions
Ask a question
4 days ago

See all questions (134)

Questions? Get answers from Fairmont Mayakoba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Privacy in all rooms!”
 of 5 bubbles Spicecat123, 10 Dec 2016 | Read review
“There are 400 rooms, all in four-unit cottages. Some have golf course, pool or lagoon views.”
 of 5 bubbles 310bryanc, 9 Dec 2016 | Read review
“beach casitas are the way to go, but really you can't go wrong with any room.”
 of 5 bubbles lukidice, 8 Dec 2016 | Read review
“the best suite: 726”
 of 5 bubbles Innovitech, 4 Dec 2016 | Read review
“The lagoon views overlook a variety of native tropical plants and animals that kept the little children visually occupied.”
 of 5 bubbles vmylowe, 2 Dec 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay