We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
2018-01-31 2018-02-01
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Fairmont Mayakoba

    Carretera Federal Cancun | Km 298, Solidaridad, Playa del Carmen 77710, Mexico
    +1 855-999-4008
    Call
    Hotel website
    Save
    Lowest prices for your stay
    2018-01-31 2018-02-01
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    US$538
    US$449
    SAVE US$89
    US$538
    US$538
    Traveller (3302)
    Room & Suite (807)
    Storyboard
    Overview
    • Excellent78%
    • Very good15%
    • Average4%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “la laguna” (325 reviews)
    “el puerto” (177 reviews)
    “las brisas” (78 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Rooftop Terrace
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Fairmont Mayakoba
    Offers & Announcements: Luxury Inclusive Package
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    Jan 31Feb 1
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 4 partner sites to see rooms from US$449.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "63d4f26f7f5c46218c30e9409b6a8bb1", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":574376,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[40373877],"additionalContentIds":[],"pollCount":0,"checkin":{"day":31,"month":1,"year":2018},"checkout":{"day":1,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":449,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"63d4f26f7f5c46218c30e9409b6a8bb1","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":538,"lowestMetaPrice":449,"additionalPartner":false,"highestMetaPriceDisplay":538,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":538,"lowestMetaPrice":449,"highestMetaPriceDisplay":538,"hotelName":"Fairmont Mayakoba","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjYzZDRmMjZmN2Y1YzQ2MjE4YzMwZTk0MDliNmE4YmIxIiwiQUlLIjoiZGRkZWMyZTU4MzU0NGJlNGIyZDEyZWQxNjhiNjQ4MDcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "31/01/2018", "checkOut": "01/02/2018", "lowestPrice": "US$449", "hasDates": true, "hacComplete": false, "contentIdMappings": {"65703627":"Hotwire","111046509":"AccorIB","79069007":"OrbitzEWS","40373877":"BookingCom","68679720":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (4,380)
    There are newer reviews for Fairmont Mayakoba
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    821 - 825 of 3,217 reviews

    Reviewed 25 December 2016

    We spent 7 days at the Fairmont Mayakoba and got married at a cenote during our trip. So, it was our honeymoon at the same time. It was just the two of us with our 6-year old daughter. The resort is beautiful and amazing, the...More

    Thank cchkmh
    Response from Jorge C, Director of Food & Beverage at Fairmont MayakobaResponded 30 December 2016

    Dear cchkmh, Thank You very much for taking the time to write this review. It is very important for us at Fairmont Mayakoba to have your valuable opinion. We are very glad you enjoyed your stay with us and also that You liked the great...More

    Reviewed 25 December 2016

    came for a 4 day getaway with my daughter. The room was amazing, the food and drinks were excellent and we felt safe and comfortable. The beach was beautiful and the staff was attentive without being overwhelming. Highly recommend the Fairmont Mayakoba experienceMore

    Review collected in partnership with Fairmont Hotels & Resorts
    2  Thank JeffLandsberg
    Response from Silvia L, Guest Relations Manager at Fairmont MayakobaResponded 6 January 2017

    Dear JeffLandsberg: Thank you for writing such a perfect rating from your experience at the Fairmont Mayakoba! We are truly glad to know you enjoyed your vacation and that we were able to turn moments into memories for you! We really hope you make of...More

    Reviewed 25 December 2016

    We just returned from a family vacation with our twin 8-year-olds at Fairmont Mayakoba, and our experience was excellent. Our butler, David, and the concierge staff made every request effortless. Our room was clean, the food was good for an all-inclusive, the pools were clean...More

    Thank C D
    Response from Jorge C, Director of Food & Beverage at Fairmont MayakobaResponded 30 December 2016

    Dear C D , Thank You very much for taking the time to write this review. It is very important for us at Fairmont Mayakoba to have your valuable opinion. We are very glad you enjoyed your stay with us and also that You liked...More

    Reviewed 24 December 2016

    We just spent 7 days at the Fairmont Myakoba, with our teen age chirldren and found the entire experience to be exceptional. Our room and location was as advertised when we arrived, there were no surprises at check in. Our Butler David Lozano met us...More

    1  Thank Jtravel69
    Response from Silvia L, Guest Relations Manager at Fairmont MayakobaResponded 6 January 2017

    Dear Jtravel69: We would like to express our gratitude for choosing Fairmont Mayakoba as your destination for your recent vacation. We are happy to hear you had such a pleasant arrival experience and that the service provided by your butler was outstanding. We will make...More

    Reviewed 24 December 2016

    Our stay at the Fairmont was truly wonderful. The service was amazing and the hotel atmosphere was lovely. What truly made our stay though was our butler David Lozano. He was extremely helpful in that he went above and beyond to accommodate me and my...More

    Thank holtby14
    Response from Jorge C, Director of Food & Beverage at Fairmont MayakobaResponded 30 December 2016

    Dear holtby14, Thank You very much for taking the time to write this review. It is very important for us at Fairmont Mayakoba to have your valuable opinion. We are very glad you enjoyed your stay with us and also that You liked the great...More

    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Free High Speed Internet ( WiFi )
    • Pool
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Pool
    • Bar/Lounge
    • Hot Tub
    • Golf Course
    • Tennis Court
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$253 - US$826 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Green Hotel in Playa del Carmen
    • #6 Spa Hotel in Playa del Carmen
    • #8 Luxury Hotel in Playa del Carmen
    • #8 On the Beach Hotel in Playa del Carmen
    • #15 Family Hotel in Playa del Carmen
    • #22 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 401
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Evoline ltd, getaroom.com, Cancelon and TripOnline SA so you can book your Fairmont Mayakoba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Fairmont Mayakoba Hotel Playa Del Carmen ,
    • Fairmont Hotel Playa Del Carmen ,
    • Fairmont Playa Del Carmen ,
    • Mayakoba ,
    • Playa Del Carmen Fairmont ,
    • Fairmont Mayakoba Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (3302)
    Room & Suite (807)
    Pool & Beach (725)
    Dining (336)
    Hotel & Grounds (2118)
    Bathroom (83)
    Family and Play Areas (29)
    Business Centre & Event Rooms (5)
    Nearby
    Nearby HotelsSee all 215 hotels in Playa del Carmen
    Banyan Tree Mayakoba
    2,219 reviews
    .49 km away
    Rosewood Mayakoba
    1,804 reviews
    .56 km away
    BlueBay Grand Esmeralda
    9,981 reviews
    .59 km away
    Andaz Mayakoba Resort Riviera Maya
    592 reviews
    1.14 km away
    Nearby Restaurants
    Saffron
    287 reviews
    .46 km away
    El Puerto
    148 reviews
    .32 km away
    Piaf Restaurant
    110 reviews
    1.18 km away
    Cocina Milagro Restaurant
    53 reviews
    1.09 km away
    Nearby Attractions
    Tres Rios Ecopark
    202 reviews
    2.71 km away
    El Caracol
    28 reviews
    3.98 km away
    KayTours
    429 reviews
    1.81 km away
    Co.Cos Culinary School & Catering
    244 reviews
    2.06 km away
    Ask a question
    Questions & Answers
    cshansen
    9 January 2018|
    Answer
    Response from Isamu T | Property representative |
    Dear cshasen, Thanks you for your message. In regular reservations your card is only for guarantee subject to our policy cancelations. Some offers request a 1 night non refundable deposit that is charged 24 hours after... More
    0
    Votes
    mel12018
    3 January 2018|
    Answer
    Response from Isamu T | Property representative |
    Dear mel, Thank you for you rmessage. Yes you can buy the all incluisive at your arrival. Answer: Actual prices per day are adult $175 USD, Children 6-12 $70USD and Children 13-17 $100USD If you want us to contact you... More
    0
    Votes
    mel12018
    3 January 2018|
    AnswerShow all 2 answers
    Response from Isamu T | Property representative |
    Dear mel, Thank you for you rmessage. Yes you can buy the all incluisive at your arrival. Answer: Actual prices per day are adult $175 USD, Children 6-12 $70USD and Children 13-17 $100USD If you want us to contact you... More
    0
    Votes
    Room Tips
    "A lagoon room close to the spa and bicycle pick-up hub."
    Read review
    "The garden casita room was extra quiet and secluded."
    Read review
    "away from the internal streets where the shuttle passes"
    Read review
    "The 900/800 level rooms are closest to beach and range to 100 being further to lobby"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing