We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Fairmont Mayakoba

Travellers' Choice award winner
GreenLeadersPlatinum level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Fairmont Mayakoba
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,380 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Fairmont Mayakoba
See the most recent reviews
Showing 2,518: English reviews
Cancun, Mexico
Reviewed 16 January 2016 via mobile

This resort seems to come out of a fairy tale wonderful surroundings the natural rivers are great, staff is very friendly and I loved the golf course it's the only PGA tour golf course in Mexico they also have their own date for the international championship I will definitely come back. The food it's delicious

 Report
Helpful?
6Thank Daniel C
Fairmont M, Public Relations Manager at Fairmont Mayakoba, responded to this review

Dear Daniel C, Yes, El Camaleon is the only course host of an official PGA TOUR events, so our guests can play where the PGA professionals do! Regards, Beatriz Fuentes Public Relations

Victoria, British Columbia, Canada
Reviewed 15 January 2016

This is our second visit to Fairmont Mayakoba. We rate it again with top marks - from the minute we started our inquiry into dates and prices the service has been first rate all the way, We found the reservation team to be very efficient and they got back to us very quickly to answer our questions, the food and...

 Report
Helpful?
4Thank David H
DennisClark, General Manager at Fairmont Mayakoba, responded to this review

Dear David H, We are very happy to hear that you have returned for a second time and that you enjoyed the hotel. It is a special place and we are pleased that you had a good stay. We hope to see you again in Mayakoba. Thanks for sharing your thoughts. Dennis Clark GM

Reviewed 14 January 2016

I was lucky enough to spend 4 days at the Fairmont Mayakoba. The location is glorious and the facilities are beautiful and extremely well maintained and clean. The entire staff was welcoming and super comfortable in English. We were able to get a room upgrade and have a complimentary breakfast each day. There are three restaurants (El Puerto, Las Lagunas,...

 Report
Helpful?
6Thank Jessica H
Jorge C, Director of Food and Beverages at Fairmont Mayakoba, responded to this review

Dear Jessica H Thank You very much for taking the time to write such a nice review. We all at Fairmont Mayakoba very much appreciate it. We are very glad you had a pleasant vacation and You liked our culinary offers from our 3 recently renovated restaurants. We hope we can surprise you with new delicacies in a further visit...

Austin, Texas, United States
Reviewed 13 January 2016

My husband and I went in January for his 50th birthday. We stayed lagoon side right next to the beach and it was probably the best spot! The service at all three restaurants was excellent. The food was the some of the best we have had and the staff was polite and attentive. We will definitely be back with our...

 Report
Helpful?
4Thank Annisa H
Silvia L, Guest Relations Manager at Fairmont Mayakoba, responded to this review

Dear Annisa H: First of all, we would like to thank you for choosing Fairmont Mayakoba as the hosts of your vacation for such a special celebration as it is your husband's birthday. We are glad to know you had a great experience. Thank you for such considerate thoughts regarding our food and services. It will be an honor for...

Calgary, Canada
Reviewed 13 January 2016

Fairmont Mayakoba is stunningly beautiful, the staff are kind and offer the best service. The food is excellent in all the restaurants. I highly recommend becoming a Fairmont Presidents Club member! It was also a plus getting to ride the BMW bikes all over the property.

 Report
Helpful?
4Thank Angela M
Silvia L, Guest Relations Manager at Fairmont Mayakoba, responded to this review

Dear Angela M: We would like to express our gratitude for choosing Fairmont Mayakoba as your destination for your recent vacation; we are very happy to know you had such a pleasant experience! As the Loyalty Manager, I'm delighted to know you joined our exclusive Fairmont President's Club program; I'm quite sure you'll enjoy it's benefits and inclusions. It will...

San Martin, California
Reviewed 12 January 2016

Our party consisted of our 6 children, their spouses and our 9 grandchildren, my wife and I, for a total of 23 people. The facilities allowed for any age to find amusement on the property. The food in the four restaurants was excellent! Everyone enjoyed themselves immensely! Denis O'Sullivan

 Report
Helpful?
5Thank deniso371202
Silvia L, Guest Relations Manager at Fairmont Mayakoba, responded to this review

Dear deniso371202: We would like to thank you not only for taking the time to write a review from your recent stay at Fairmont Mayakoba, but also for giving us the opportunity and trust to host your family vacation; we are truly happy to know you had a memorable trip and that everyone in your party had a pleasant experience....

Toronto
Reviewed 12 January 2016

Fantastic hotel and property. We got upgraded to a beautiful suite on check in. The staff at the Spa were unbelievable and we had the best massages by Sara (highly recommended). Biking around the property was a lot of fun. Don't forget to take in a free boat tour of the canals !

 Report
Helpful?
5Thank rollerbladerto
Fairmont M, Public Relations Manager at Fairmont Mayakoba, responded to this review

Dear rollerbladerto, Gracias for your review! We agree, the boat tour is a must do! Regards, Beatriz Fuentes Public Relations

Bethesda, Maryland
Reviewed 11 January 2016 via mobile

Wonderful family time during Christmas. Service could not be better. Incredible room, quiet, big and very beautiful. Great bathroom with a view to the garden. Glorious swimming pools. Spectacular trip in a boat around the canal. Excellent breakfast choices with splendid views. We used the kids club a couple of times, which also allowed us to relax a bit. Hospitality...

 Report
Helpful?
5Thank AnaCebr
Fairmont M, Public Relations Manager at Fairmont Mayakoba, responded to this review

Thank you AnaCebr for celebrating Christmas with us! Regards, Beatriz Fuentes Public Relations

Reviewed 11 January 2016 via mobile

The place is amazing! The canal/river is really something unique but overall the hotel has everything for the family to enjoy and relax and special thanks to Mr Jorge director of food who explain to us the mexican fusion dishes and for the amazing dinner and breakfast options.

 Report
Helpful?
4Thank Alan M
Fairmont M, Public Relations Manager at Fairmont Mayakoba, responded to this review

Dear Alan M, Thank you for taking the time to write a review, we agree, the boat tours are a nice activity that should not be missed! Regards, Beatriz Fuentes Public Relations

Hamilton, Bermuda
Reviewed 10 January 2016

My husband and I spent one week (including our wedding anniversary) at none other than the amazing Fairmont Mayakoba. This was our first time in Mexico and this was without a doubt our best experience ever. From the time we entered the premises we were very anxious to see the property at the end of the ‘jungle’ and we were...

 Report
Helpful?
6Thank Janet G
Silvia L, Guest Relations Manager at Fairmont Mayakoba, responded to this review

Dear Janet G: First of all, we would like to thank you not only for choosing Fairmont Mayakoba as the host of your recent vacation but also for taking the time to share a detailed feedback from your stay with us! We are very pleased to know you had such a fantastic experience! Thank you for such gentle words regarding...

3,158 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2524)
Viewed
Room/Suite (227)
Viewed
Pool/Beach Area (444)
Viewed
Bathroom (69)
Viewed
View from Room (76)
Viewed
Hotel & Grounds (448)
Viewed
Dining (177)
Viewed
Family/Play Areas (21)
Viewed
Business Centre/Function Rooms (2)
Viewed
0:48
Videos (4)
Viewed
Other (1056)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (597)
Viewed
Adults Only Infinity Pool (24)
Viewed
Amenities (55)
Viewed
Beach Area Casita (56)
Viewed
Beach Area Casita Suite (85)
Viewed
Beach Pool (7)
Viewed
Deluxe Casita Room (49)
Viewed
Fairmont View Room (43)
Viewed
La Isla Pool (15)
Viewed
Ocean Front Casita (43)
Viewed
Ocean Front Casita Suite (70)
Viewed
Dining (43)
Viewed
Second Pool (12)
Viewed
Signature Casita Suite (60)
Viewed
The Hotel (35)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (37)
Viewed
View from Room (1)
Viewed
Pool/Beach Area (6)
Viewed
Room/Suite (9)
Viewed
Family/Play Areas (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (19)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
1.3 km away
Banyan Tree Mayakoba
Banyan Tree Mayakoba
#2 of 212 in Playa del Carmen
1,853 reviews
7.1 km away
Mahekal Beach Resort
Mahekal Beach Resort
#27 of 212 in Playa del Carmen
2,369 reviews
1.1 km away
Rosewood Mayakoba
Rosewood Mayakoba
#1 of 212 in Playa del Carmen
1,537 reviews
Show Prices
Show Prices
Show Prices
2.2 km away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#3 of 212 in Playa del Carmen
2,760 reviews
7.7 km away
The Royal Playa del Carmen
The Royal Playa del Carmen
#14 of 212 in Playa del Carmen
14,924 reviews
5.3 km away
Paradisus Playa Del Carmen La Esmeralda
Paradisus Playa Del Carmen La Es...
#29 of 212 in Playa del Carmen
6,319 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 45 acre Fairmont Mayakoba, Riviera Maya, a AAA 5 Diamond Award property, boasts 401 rooms and suites, including a collection of beach and lagoon casitas, offering guests extraordinary views of the grounds. Guests at Fairmont Mayakoba can take advantage of several recreational activities on property including exploring nature trails on foot or BMW bikes, scenic boat tours on lanchas through crystal clear canals, sunbathing on the soft white-sand beach or at one of the property's several pools, non-motorized watersports (kayaks and catamarans), outdoor tennis and paddle courts, golfing on the renowned El Camaleon golf course (host to the only official PGA TOUR event in Mexico), lessons at the Jim McLean Golf School or being pampered with signature Mayan treatments at the luxurious Willow Stream Spa. Children and teens have a space just for them at the Discovery Club or at the Teens Room by Sony PlayStation(R). Fairmont Mayakoba's commitment to the environment has earned the resort several awards and accolades including a seal of verification by Rainforest Alliance. ... more   less 

Additional Information about Fairmont Mayakoba

Address: Carretera Federal Cancun | Km 298, Solidaridad, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $343 - $1,103 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Mayakoba 5*
Number of rooms: 401
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Fairmont Hotels, Hotels.com and Jetsetter so you can book your Fairmont Mayakoba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont Mayakoba Hotel Playa Del Carmen
Fairmont Hotel Playa Del Carmen
Fairmont Playa Del Carmen
Mayakoba
Playa Del Carmen Fairmont
Fairmont Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#5 Spa Hotel in Playa del Carmen
#6 Luxury Hotel in Playa del Carmen
#7 On the Beach Hotel in Playa del Carmen
#19 Business Hotel in Playa del Carmen
#22 Romantic Hotel in Playa del Carmen
#22 Family Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Fairmont Mayakoba staff and other travellers.
164 questions
Ask a question
2 months ago

See all questions (164)

Questions? Get answers from Fairmont Mayakoba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Reserve a Beach Area Casita, so worth it!”
 of 5 bubbles , 19 Feb 2017 | Read review
“Rooms with jungle view were the best”
 of 5 bubbles misyura31, 19 Feb 2017 | Read review
“Stretch and go for the beach casitas.”
 of 5 bubbles DanH562, 18 Feb 2017 | Read review
“Go for the ocean front rooms”
 of 5 bubbles DaBurg99, 17 Feb 2017 | Read review
“We liked being in the middle of the property - near the majority of the pools and near the restaurant that served breakfast.”
 of 5 bubbles 5Boysrus5, 16 Feb 2017 | Read review
5 of 5