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    Hotel Riu Palace Riviera Maya

    Av Xaman-Ha Mza 9 y 10 Lote 1 Int.Fracc. | Fase II Solidaridad, Playa del Carmen 77710, Mexico
    +1 855-910-6691
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    2017-12-10 2017-12-11
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    Traveller (6340)
    Pool & Beach (1491)
    Room & Suite (746)
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    Hotel Riu Palace Mexico
    5,691 reviews
    #30 of 212 hotels in Playa del Carmen
    0.8 km
     
    Overview
    • Excellent65%
    • Very good24%
    • Average7%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “sports bar” (382 reviews)
    “don manolo” (70 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Riu Palace Riviera Maya
    Special Offer: Your first gift: 500 pts
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    Rooms
    Dec 10Dec 11
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (5,608)
    Traveller rating
    Traveller type
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    1 - 5 of 4,107 reviews

    Reviewed yesterday via mobile

    Wow what to say about the decline in service and the property! First of all, check- in. We were guaranteed a room with 1 king bed, when we got to our room, we had a bed with 2 twins pushed together, this was not what...More

    3  Thank Mary B
    Reviewed yesterday

    Like most Riu hotels that we have stayed in, the staff here were fantastic, friendly and efficient. The décor throughout the hotel here remains wonderful with dark wood and a colonial feel to the main areas. (Hope they keep this rather than modernise to the...More

    3  Thank Steve M
    Reviewed 2 days ago

    Travelling with a few other couples, my wife and I spent 7 nights at the Riu Palace in November. Check-in took a bit longer than expected, but we checked-in as a group which seemed to slow down an otherwise uneventful process. If you are travelling...More

    3  Thank Steve F
    Reviewed 2 days ago

    This was our 3rd trip (actually 3 years in a row) to the Riu Palace Rivieria Maya. We usually travel in a fairly large group and this year there were 28 of us. Before finding the Riu, we always went to different places, mostly on...More

    5  Thank Barbara J
    Reviewed 2 days ago

    The Staff here truly make the stay enjoyable. Our maid saw one of my girlfriends t-shirt with penguins on it. She made a towel penguin and folded her shirt next to it. Look for Rueben the Executive Chef in the buffet. Fluent in many languages...More

    Thank n0zeb
    Royal Hideaway Playacar
    4,426 reviews
    #32 of 212 hotels in Playa del Carmen
    0.4 km
     
    Viva Wyndham Azteca
    3,790 reviews
    #73 of 212 hotels in Playa del Carmen
    0.2 km
     
    The Reef Playacar
    4,920 reviews
    #92 of 212 hotels in Playa del Carmen
    0.1 km
     
    Hotel Riu Palace Mexico
    5,691 reviews
    #30 of 212 hotels in Playa del Carmen
    0.8 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Free Internet
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$271 - US$593 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #23 Top resorts Hotel in Playa del Carmen
    • #28 Romantic Hotel in Playa del Carmen
    • #29 Family Hotel in Playa del Carmen
    • #30 Spa Hotel in Playa del Carmen
    • #33 On the Beach Hotel in Playa del Carmen
    • #34 Luxury Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 400
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, RIU Hotels and Resorts, BookIt.com, Travelocity, Priceline, Hotwire, Evoline ltd, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA and HotelQuickly so you can book your Hotel Riu Palace Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Riu Palace Riviera Maya Hotel Playa Del Carmen ,
    • Riu Riviera Maya ,
    • Hotel Riu Palace Riviera Maya Playa Del Carmen, Mexico
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    Traveller (6340)
    Pool & Beach (1491)
    Room & Suite (746)
    Dining (576)
    Hotel & Grounds (3701)
    Family and Play Areas (96)
    Bathroom (39)
    Business Centre & Event Rooms (27)
    Nearby
    Sponsored by:
    Royal Hideaway Playacar
    4,426 reviews
    .40 km away
     
    The Reef Playacar
    4,920 reviews
    .10 km away
     
    Hotel Riu Palace Mexico
    5,691 reviews
    .78 km away
     
    Viva Wyndham Azteca
    3,790 reviews
    .18 km away
     
    Nearby Restaurants
    Lara & Luca
    134 reviews
    1.22 km away
    Carmen Beer Co. - Brewpub & Gourmet Kitchen
    76 reviews
    1.19 km away
    Perche No Restaurante Pizzeria
    127 reviews
    1.15 km away
    L'Atelier
    97 reviews
    .89 km away
    Nearby Attractions
    Mexico Waterjets
    226 reviews
    .86 km away
    Plaza Playacar
    458 reviews
    .57 km away
    Element Tours
    41 reviews
    1.14 km away
    Piste Cyclable sur Paseo Xaman-Ha
    72 reviews
    .91 km away
    Ask a question
    Questions & Answers
    Francois R
    13 November 2017|
    Answer
    Response from n0zeb |
    I am here now, and no reservations needed. Seating times are 18:30 and 22:00 hrs. They have relaxed the men's dress code and you can wear shorts to most of the restaurants. I think the only exception is Kyrstal and Yashima... More
    0
    Votes
    Francois R
    13 November 2017|
    Answer
    Response from Missewe13 | Reviewed this property |
    They have done away with reservations at their specialty restaurants... they all open at 6:30 you just show up... We were just there and never had to wait.
    0
    Votes
    Chloezoebob
    11 November 2017|
    AnswerShow all 2 answers
    Response from Chloezoebob |
    So are they all on the all inclusive? How far is the nearest disco club please
    0
    Votes
    Room Tips
    "Upgrade to the Courtyard view, the landcape is beautiful."
    Read review
    "Upgrade your room for courtyard view, it is better than it sounds."
    Read review
    "rooms facing courtyard get a lot of sun in the morning"
    Read review
    "Choose a room closest to the Pool/Beach, because if you forget anything, it doesn't take forever to go..."
    Read review
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