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Hotel Riu Palace Riviera Maya

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Traveller (6855)
Pool & Beach (1566)
Room & Suite (807)
Overview
  • Excellent65%
  • Very good24%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“sports bar”(396 reviews)
“don manolo”(78 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Hotel Riu Palace Riviera Maya
Special Offer: Receive 500 free points
Hotel deals
Offers from Hotel Riu Palace Riviera Maya
Special Offer: Receive 500 free points
Hotel deals
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Reviews (5,957)
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4,338 results
Traveller rating
2,571
1,147
374
146
100
Traveller type
Time of year
LanguageEnglish
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2,571
1,147
374
146
100
Show reviews that mention
All reviewssports bardon manolospecialty restaurantspalm treescourtyard viewfusion restaurantmusty smellmake reservationsother resortsgated communitylobsterriviera mayainfinity poolmain buffetentertainment staffhotel is beautifullunch buffet
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1 - 5 of 4,338 reviews
Reviewed yesterday via mobile

The hotel is huge, gorgeous and clean. My biggest disappointment is that I constantly felt like I was not in Mexico, surrounded by so many rules and very little margaritas. Food, Restaurants and bars: Must wear shoes and cover up for all restaurants, included the...More

2  Thank MonkeyBar18134
Hotel's Favourite
Reviewed 2 weeks ago

Okay, so didnt expect to be back again so soon. Was looking for a family holiday to Europe but prices where only a few hundred pounds more to go to Mexico. Knowing the luxury and quality I decided it would be worth it so members...More

3  Thank Martin5192
Reviewed 2 days ago

My partner and I stayed at the hotel from 7th July till 17th of July 2018, it was a wonderful experience the staff were wonderful as always at any Riu Hotel and especially in Mexico. It is a very high quality hotel and very beautifully...More

3  Thank ullak451
Reviewed 5 days ago

This is by far the best all inclusive hotel I have stayed in, rooms are great, hotel is beautiful and so is the beach. Staff is great very attentive and the food is absolutely delicious!!! Room service is free!

2  Thank Dave N
Reviewed 6 days ago

We just got back last night from Playa del Carmen, this was our 9th visit to this resort, we love this place because it's family oriented and the staff our just awesome, service is always great travelers are as good, great families that teenagers also...More

1  Thank allenKGranadahills
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Free Internet
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$237 - US$594 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Playa del Carmen
#28 Romantic Hotel in Playa del Carmen
#28 Top resorts Hotel in Playa del Carmen
#37 Spa Hotel in Playa del Carmen
#40 Luxury Hotel in Playa del Carmen
#42 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$237 - US$594 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Playa del Carmen
#28 Romantic Hotel in Playa del Carmen
#28 Top resorts Hotel in Playa del Carmen
#37 Spa Hotel in Playa del Carmen
#40 Luxury Hotel in Playa del Carmen
#42 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (6855)
Pool & Beach (1566)
Room & Suite (807)
Dining (595)
Family and Play Areas (117)
Amenities (39)
Business Centre & Event Rooms (27)
Questions & Answers
Ask a question
Tam_Coata
July 15, 2018|
Answer
Response from southwind61 | Reviewed this property |
Yes they do if you go on the RIU website you can chose your resort and send a email request to arrange private transfers
1
Vote
Staci B
July 14, 2018|
AnswerShow all 2 answers
Response from Sibarita66 | Reviewed this property |
there are several options of shuttles both private and shared you can take at the airport by the exit. Don't worry you will be approache by many of them. Prices don't really vary that much.
0
Votes
africanqueen85
July 8, 2018|
Answer
Response from Derian D | Reviewed this property |
Yes, there are. There’s music all day and during my stay there was one foam party and everyday there is at least one dance activity in the pool and a penalty shootout as the world cup is on I suppose. I didn’t see any... More
0
Votes
Room Tips
"Pool view over the plaza"
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"we stayed in room 2068 and 2069 which was great because you can hear the music at night and has huge..."
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"Kids area isn't very good and I never seen them doing kids activites the whole time we were there."
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"We like to face the courtyard. Other people prefer to stay on the side away from the courtyard, since those..."
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