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Senses Quinta Avenida By Artisan

Traveller (126)
Room & Suite (106)
Pool & Beach (34)
About
Location
Cleanliness
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Artisan Playa del Carmen is located in the heart of Playa del Carmen on Fifth Avenue. Artisan Hotel Playa del Carmen has everything to live a singular stay in this beautiful destination of the Riviera Maya. Artisan Hotel Playa del Carmen is a completely new 5 star category hotel located on the vibrant Fifth Avenue of Playa del Carmen, where you will find 22 elegantly decorated Deluxe King Suites, equipped with exemplary amenities to project greater comfort, and first-rate services and attention to detail that you will not find in any other hotel, within an innovative architectonic and modern concept. Spaces for events, a roof top pool and a cafeteria are some of the areas that this 5 star hotel in Playa del Carmen has, while the wide variety of services available promises an exclusive and unforgettable lodging experience. A gallery of services thought of for you and your partner in which details are the difference for us. Among others, the exclusive "Artisan Roof Garden" with an infinity pool, outdoor jacuzzi and terrace bar. Its nearness to the white sands and warm turquoise waters of the Caribbean give exclusivity and leave those who live this experience in awe.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Public Wifi
Hot Tub
Concierge
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Minibar
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HOTEL STYLE
Trendy
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HOTEL CLASS
Reviews (240)
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All reviews rooftop pool kool beach vanity area hot tub king size bed hotel is located coffee machine the location is perfect very nice hotel fifth avenue our honeymoon noise mamitas cancun maid jose
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1 - 5 of 89 reviews
Reviewed October 17, 2018 via mobile

I stayed at this hotel with my sister. They have a nice pool on the roof, I loved it. I bought my room with breakfast, its was offsite but very close. The restaurant was Italian and very small, however they have amazing food. The hotel...More

Date of stay: October 2018
Thank Priscila P
Reviewed August 21, 2018

I booked deluxe king room. Upon arrival I was offered to move to the other hotel in Cancun, which I declined and then was offered so called "upgrade". The room I was given had dirty bed linens (blood stain on pillow cases, dirt and hair...More

Date of stay: August 2018
Thank Tatiana_Woznes
Response from ARTISAN H, Gerente at Senses Quinta Avenida By ArtisanResponded August 22, 2018

Dear Tatiana_Woznes, Thank you for your review, we all will keep working hard to improve our services
. We would like to clarify some points: You were never offered to go to a hotel in Cancun, we offered you the possibility to visit our sister...More

Reviewed August 15, 2018 via mobile

I have a great experience here easy fastest check in ever nice clean room very nice staff but I’m really worried about those bad reviews about stolen money from the safe and the hotel don’t reply to this I understand they don’t have to much...More

Date of stay: August 2018
Thank patriciadelcampo2018
Response from ARTISAN H, Gerente at Senses Quinta Avenida By ArtisanResponded August 21, 2018

Dear Patricia, Thank you very much for sharing your opinion with us. We are glad you have a great experience with us and you want to come back in a future. Regarding your concern, unfortunately sometimes there are situations out of our control. We do...More

Reviewed July 11, 2018

*** warning about this hotel *** They stole from us hundreds of dollars from the safe. And they dont want to take responsbility, i wish i was reading old reviews here in tripadvisor. they been doin it for years DO NOT BOOK this hotel if...More

Date of stay: June 2018
4  Thank DorD30
Reviewed June 26, 2018 via mobile

We loved this hotel . The location could not be better , right in the heart of fifth avenue. We are moving to playa and stayed here while looking for a condo. The staff is just great , friendly, helpful and always someone at the...More

Date of stay: June 2018
Thank meld371
Response from ARTISAN H, Gerente at Senses Quinta Avenida By ArtisanResponded June 28, 2018

Dear Mel D. Thank you very much for taking your time to write this comment about your recent stay with us. We appreciate every single detail you just mentioned on your review.

 We hope for the opportunity of being your hosts again and feel free...More

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Questions & Answers
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G M
April 21, 2017|
AnswerShow all 2 answers
Response from Artisan The Han... H | Property representative |
I´m so sorry for the delay, we don´t have our own parking lot here but you can find a copule of them close to here or find a place on the streets around the hotel.
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851karlg
January 5, 2017|
Answer
Response from jimbobgraham | Reviewed this property |
Rooms have both separate showers and baths. Safes are provided free of charge, no cost to use. Great hotel if you don't want that resort vibe.
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Votes
Room Tips
"Please be aware that some rooms in this 5 star hotel are facing the wall of nearby building."
Tatiana_Woznes
Aug. 21, 2018
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"All rooms are very nice"
pollackt287
Jul. 6, 2017
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"The rooms with an outside jacuzzi appear to be enclosed - or at least the two we saw were!"
KatieALeyvaHenson
Oct. 12, 2016
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"Great Expirience"
maayanvil
May 16, 2016
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PRICE RANGE
US$86 - US$255 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Artisan Senses Hotels Collection Quinta Avenida
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
22
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