We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Senses Quinta Avenida By Artisan

Save
Share
Traveller (118)
Room & Suite (103)
Pool & Beach (33)
Overview
Avenida 5, Norte No. 324 26 Y 28, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
Suites
Poolside Bar
3.5 Star accommodation
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Rooms
Oct. 7Oct. 8
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 12 partner sites to see rooms from US$62.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "769e7af96f8548f7bf981561ae821ad7", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":6002269,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[54182588],"additionalContentIds":[],"pollCount":0,"checkin":{"day":7,"month":10,"year":2018},"checkout":{"day":8,"month":10,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":67,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"769e7af96f8548f7bf981561ae821ad7","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":76,"lowestMetaPrice":62,"additionalPartner":false,"highestMetaPriceDisplay":76,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":76,"lowestMetaPrice":62,"highestMetaPriceDisplay":76,"hotelName":"Senses Quinta Avenida By Artisan","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijc2OWU3YWY5NmY4NTQ4ZjdiZjk4MTU2MWFlODIxYWQ3IiwiQUlLIjoiYWI2ZmI5YjBkZGZhNDYwZWI0YzUwMTNlYzVkNTAxM2UifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "07/10/2018", "checkOut": "08/10/2018", "lowestPrice": "US$62", "hasDates": true, "hacComplete": true, "contentIdMappings": {"54182588":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (237)
Filter reviews
88 results
Traveller rating
55
12
8
0
13
Traveller type
Time of year
LanguageEnglish
More languages
55
12
8
0
13
Show reviews that mention
All reviewsrooftop poolsmaller boutique hotelkool beachvanity areahot tubking size bedhotel is locatedcoffee machinethe location is perfectvery nice hotelhotel stafffifth avenuefresh fruitnoisemontserratvacationmamitas
FilterEnglish
Updating list...
1 - 5 of 88 reviews
Reviewed August 21, 2018

I booked deluxe king room. Upon arrival I was offered to move to the other hotel in Cancun, which I declined and then was offered so called "upgrade". The room I was given had dirty bed linens (blood stain on pillow cases, dirt and hair...More

Thank Tatiana_Woznes
Response from ARTISAN H, Gerente at Senses Quinta Avenida By ArtisanResponded 5 weeks ago

Dear Tatiana_Woznes, Thank you for your review, we all will keep working hard to improve our services
. We would like to clarify some points: You were never offered to go to a hotel in Cancun, we offered you the possibility to visit our sister...More

Reviewed August 15, 2018 via mobile

I have a great experience here easy fastest check in ever nice clean room very nice staff but I’m really worried about those bad reviews about stolen money from the safe and the hotel don’t reply to this I understand they don’t have to much...More

Thank patriciadelcampo2018
Response from ARTISAN H, Gerente at Senses Quinta Avenida By ArtisanResponded August 21, 2018

Dear Patricia, Thank you very much for sharing your opinion with us. We are glad you have a great experience with us and you want to come back in a future. Regarding your concern, unfortunately sometimes there are situations out of our control. We do...More

Reviewed July 11, 2018

*** warning about this hotel *** They stole from us hundreds of dollars from the safe. And they dont want to take responsbility, i wish i was reading old reviews here in tripadvisor. they been doin it for years DO NOT BOOK this hotel if...More

2  Thank DorD30
Reviewed June 26, 2018 via mobile

We loved this hotel . The location could not be better , right in the heart of fifth avenue. We are moving to playa and stayed here while looking for a condo. The staff is just great , friendly, helpful and always someone at the...More

Thank Mel D
Response from ARTISAN H, Gerente at Senses Quinta Avenida By ArtisanResponded June 28, 2018

Dear Mel D. Thank you very much for taking your time to write this comment about your recent stay with us. We appreciate every single detail you just mentioned on your review.

 We hope for the opportunity of being your hosts again and feel free...More

Reviewed April 13, 2018

This hotel cancelled my reservation a few hours before my arrival claiming that my credit card is not authorized. I called them to let them know that my card is fine and I use it properly and has much more the amount that they asked...More

2  Thank Stratos S
Response from ARTISAN H, Gerente at Senses Quinta Avenida By ArtisanResponded April 26, 2018

Desar Mr. Stratos S. We would also like to thank you for your feedback, as your opinion is of the utmost importance to us and our main source to improve our facilities and service. However we would like to clarify some points. According to our...More

View more reviews
About
Description
Artisan Playa del Carmen is located in the heart of Playa del Carmen on Fifth Avenue. Artisan Hotel Playa del Carmen has everything to live a singular stay in this beautiful destination of the Riviera Maya. ...More Artisan Hotel Playa del Carmen is a completely new 5 star category hotel located on the vibrant Fifth Avenue of Playa del Carmen, where you will find 22 elegantly decorated Deluxe King Suites, equipped with exemplary amenities to project greater comfort, and first-rate services and attention to detail that you will not find in any other hotel, within an innovative architectonic and modern concept. Spaces for events, a roof top pool and a cafeteria are some of the areas that this 5 star hotel in Playa del Carmen has, while the wide variety of services available promises an exclusive and unforgettable lodging experience. A gallery of services thought of for you and your partner in which details are the difference for us. Among others, the exclusive "Artisan Roof Garden" with an infinity pool, outdoor jacuzzi and terrace bar. Its nearness to the white sands and warm turquoise waters of the Caribbean give exclusivity and leave those who live this experience in awe. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Pool
Room Service
Air Conditioning
Concierge
Hot Tub
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Beachfront
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Suites, Non-Smoking Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms
Number of rooms
22
Price range
US$68 - US$281 (Based on Average Rates for a Standard Room)
Formerly known as
Artisan Senses Hotels Collection Quinta Avenida
Also Known As
Senses Quinta Avenida By Artisan Riviera Maya/Playa Del Carmen, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Room types
Suites, Non-Smoking Rooms
Number of rooms
22
Price range
US$68 - US$281 (Based on Average Rates for a Standard Room)
Formerly known as
Artisan Senses Hotels Collection Quinta Avenida
Also Known As
Senses Quinta Avenida By Artisan Riviera Maya/Playa Del Carmen, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (118)
Room & Suite (103)
Pool & Beach (33)
Dining (5)
Amenities (15)
Nearby
Nearby HotelsSee all 222 hotels in Playa del Carmen
El Patio Hotel & Suites
58 reviews
.04 km away
Coco Rio Playa del Carmen
354 reviews
.05 km away
Luna Blue Hotel
964 reviews
.05 km away
BRIC Hotel & Spa
564 reviews
.06 km away
Nearby RestaurantsSee all 1,489 restaurants in Playa del Carmen
The Pitted Date Vegan Restaurant Bakery & Cafe
175 reviews
.07 km away
Trattoria Del Centro
627 reviews
.07 km away
Mar de Olivos
628 reviews
.06 km away
Wok Playa
256 reviews
.09 km away
Nearby AttractionsSee all 762 attractions in Playa del Carmen
Caminarte
15 reviews
.02 km away
O2 Mexico
128 reviews
.18 km away
Bric Spa
89 reviews
.04 km away
Dive Shop Mexico
454 reviews
.24 km away
Questions & Answers
Ask a question
G M
April 21, 2017|
AnswerShow all 2 answers
Response from ArtisanCommunityMGR | Property representative |
I´m so sorry for the delay, we don´t have our own parking lot here but you can find a copule of them close to here or find a place on the streets around the hotel.
0
Votes
Google Translation
Karl G
January 5, 2017|
Answer
Response from jimbobgraham | Reviewed this property |
Rooms have both separate showers and baths. Safes are provided free of charge, no cost to use. Great hotel if you don't want that resort vibe.
0
Votes
Room Tips
"Please be aware that some rooms in this 5 star hotel are facing the wall of nearby building."
Read review
"All rooms are very nice"
Read review
"The rooms with an outside jacuzzi appear to be enclosed - or at least the two we saw were!"
Read review
"Great Expirience"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing