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Porto Playa Condo Hotel & Beachclub

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Traveller (306)
Room & Suite (271)
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Overview
  • Excellent78%
  • Very good17%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“hot tub”(56 reviews)
“el taj”(40 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Porto Playa Condo Hotel & Beachclub
Offers & Announcements: BIG Discounts May/June
Offers from Porto Playa Condo Hotel & Beachclub
Offers & Announcements: BIG Discounts May/June
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (687)
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5
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448
86
18
5
2
Show reviews that mention
All reviewsindigo beach clubhot tubel tajmaster bedroomrooftop terraceperfect locationthe penthouseimprevist restaurantthree bedroomshopping and restaurantsfull kitchenprivate jacuzzigreat gymbreakfast includedliving areasister propertyfifth avenue
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11 - 15 of 559 reviews
Reviewed March 6, 2018

We stayed in the 3 bedroom unit and it was awesome. From the moment the staff greet you at the curb, to the time they say bye, you feel very welcome. We were amazed by the property, including the pools and the grounds overall. It...More

Thank bjhummer
Response from PlayaAssoc, Propietario at Porto Playa Condo Hotel & BeachclubResponded April 4, 2018

Dear Bjhummer, Thank you very much for your wonderful review. We are so pleased to read that you and your family enjoyed the relaxing atmosphere, exceptional service provided, well-kept facilities and fully equipped condos of Porto Playa Condo Hotel. Being located right in the premier...More

Reviewed March 5, 2018

Beautiful, property located smack in the middle of everything Playa, yet feels like a private retreat. The grounds are lush gardens and well kept. On site personnel were helpful and friendly. The pool is "unique", and multi-leveled, not too large, but it was never crowded....More

1  Thank bluejean18
Response from PlayaAssoc, Propietario at Porto Playa Condo Hotel & BeachclubResponded April 4, 2018

Dear Bluejean18, We are glad you had an amazing stay with us! At Porto Playa we're truly committed with creating the most wonderful experiences for all our guests to make them feel at home on every getaway; this is possible thanks to our attentive team,...More

A TripAdvisor Member
1
Reviewed February 19, 2018 via mobile

This place was perfect for us! We had a lovely 2 bedroom unit that was very clean and beautiful decorated! Porto Playa was one block from Ave. 5 N which is the main strip with shopping and restaurants. You are also 1 block from the...More

Thank A TripAdvisor Member
Response from PlayaAssoc, Owner at Porto Playa Condo Hotel & BeachclubResponded February 27, 2018

Dear Guest, We are really glad to know that you had an incredible stay with us! At Porto Playa we're truly committed with creating the most wonderful experiences for all our guests to make them feel at home on every getaway; this is possible thanks...More

Reviewed February 19, 2018

Room wonderful and comfortable. Pool umbrellas need to be more flexible so chaises can remain in shade as sun moves. Spas were very nice and having a shower next to it helped. Breakfast restaurants had good food.More

Review collected in partnership with this hotel
Thank Rich910
Response from PlayaAssoc, Owner at Porto Playa Condo Hotel & BeachclubResponded February 27, 2018

Dear Rich910, Thank you for sharing your hospitality experience with us. My name is Jack Perlman. I am the developer and an owner of Porto Playa. All our guests’ comments and experiences are really important to myslef and our team; therefore, I always read and...More

Reviewed February 12, 2018

Hot tubs out of commission and never fixed despite multiple requests. We picked this hotel because we are scuba divers and they had hot tubs. We would not have paid this much for a condo set up if not for the hot tubs. We let...More

Review collected in partnership with this hotel
Thank 297heather
Response from PlayaAssoc, Owner at Porto Playa Condo Hotel & BeachclubResponded February 17, 2018

Dear 297heather, We are grateful to know your hospital experience with us. Allow me to extend my most sincere apologies, regarding the situation of the hot tubs and the impact this had on your experience. I assure you that your comments have already been shared...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Spa
Hotel Amenities
Free Parking
Laundry Service
Concierge
Multilingual Staff
Room Service
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Restaurant
Spa
Hot Tub
Details
Price range
US$172 - US$377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Playa del Carmen
#9 Family Hotel in Playa del Carmen
#14 Spa Hotel in Playa del Carmen
#17 Luxury Hotel in Playa del Carmen
#17 On the Beach Hotel in Playa del Carmen
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$172 - US$377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Playa del Carmen
#9 Family Hotel in Playa del Carmen
#14 Spa Hotel in Playa del Carmen
#17 Luxury Hotel in Playa del Carmen
#17 On the Beach Hotel in Playa del Carmen
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (306)
Room & Suite (271)
Pool & Beach (119)
Dining (8)
Amenities (20)
Family and Play Areas (2)
Questions & Answers
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mbenn2
January 6, 2018|
AnswerShow all 2 answers
Response from O&Msmom | Reviewed this property |
Hi, we did not use Room Service, but we did use the chef services and though the food was very good they did attempt to seriously overcharge us (for well over $100 USD), but after I went to the Concierge to complain, we were... More
1
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Sarah H
October 6, 2017|
AnswerShow all 5 answers
Response from PlayaAssoc | Property representative |
Hello Sarah, When making your reservation, you can choose to include them or not. If your reservation doesn't have breakfast tickets included, you can always purchase them at our Frontdesk. If you need more information... More
1
Vote
Room Tips
"The rooms of quality, of great dimensions and a beautiful decoration. They have all the comfort so that the..."
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"I think the units with the upstairs deck are overrated. We didn’t use them all that much, as it’s too..."
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"The penthouse rooms looked really cool. I wish I had gotten one of those!"
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"ground floor worked for us"
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