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Take a deep breath and relax as you settle into our newly renovated Wyndham Garden Playa del Carmen hotel nestled in the heart of the Riviera Maya. We are minutes away from the famous Fifth Avenue, and within close proximity to theme parks, archeological sites, and beaches. Rest in the lush comforts of our spacious guest rooms with abundant amenities including luxurious bath essentials; free high-speed WiFi, and flat-screen HDTV. Celebrate your special events including romantic beach theme weddings and elegant receptions in our 3 vibrant event rooms, or outside in our glorious gardens.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Residential Neighbourhood
Family
Languages Spoken
English, Spanish
Location
Av Aviacion Lote 5 Manzana 29 Colonia Playacar Solidaridad, Playa del Carmen 77710 Mexico
Name/address in local language
Wyndham Garden Playa del Carmen
3.5 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Rate 4 my stay at this location, XK offered me what I expected for the amount I pay, based on this continuous
Location: the hotel is well located, 8 minutes to the pier to take the ferry to Cozumel, 10 min. to the renowned 5 av. On the same av. of the hotel, are the parks of the Xcaret group
Cleanliness: not really very good, I guess they come in, lay beds, wash the bathroom and pass a mop, I think they just do a better job, between guest and guest
The beds for me were comfortable and there was no noise in the first floor room.
Food : breakfast includes: Scrambled eggs and starry or hard boiled eggs, oats or rice milk, chilaquiles, a chicken or beef stew, pineapple fruit, melon and papaya, granola, yogurt, very rich sweetbread, coffee, tea, unnatural orange juice, Jamaican water. At night they implemented a taco menu, with cost, consists of three types of stews and fresh water, they also have cookies, potatoes and sandwiches for sale, if you prefer something else for lunch or dinner you have to look for it in the malls near the hotel
All the staff are attentive, just a little Osca one of the receptionists
It has a washer and dryer, the cost is $140
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Date of stay: July 2024Trip type: Travelled with family
Room Tip:Es más conveniente este hotel si ustedes traen vehículo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel with good location 2km walk you are in the center Playa del Carmen and close to the Xcaret theme parks arriving by public transport, breakfast Buffet egg, fruit, cereal, juice, coffee, gelatin, chilaquiles etc. Good internet sign spacious, comfortable and clean rooms. Small detail the pillows.......
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Date of stay: December 2024Trip type: Travelled with family
Room Tip:Todo céntrico, ganas de caminar.
Renta de bicicletas……
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are always passing through the hotel for ~2 days a year and use it mainly for overnight stays and breakfast, then experience the booth and Playa Night Live or go to the walking distance Italian restaurant. The hotel is clean, well air conditioned, has its own parking, 2 large double beds and spacious rooms. An overnight stay with up to 4 people is absolutely no problem. The early start and the long period for breakfast is great for us as we have four very different get-up times. The breakfast selection with fruit, yogurt, cereal.... sweet parts and traditional mex. Breakfast with egg, beans .. Chilaquiles + coffee and juices etc. also fits for the two days. Conclusion: For us so far the price/performance ratio is right and we therefore always like to come back.
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Review collected in partnership with this hotel
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Disastrous stay! We started saying that they use the handicapped parking lot to park the vans and since I have the right, I had to park far away and I had to make a lot of efforts due to my reduced mobility. Entering the room on the ground floor it is impossible to rest due to the shouts of the maids and the poor manners of the guests standing in the hallway (they should not put rooms in this place) in addition the maintenance is non-existent I add a photo of the bathroom where to enter the room shower you cut your feet because of the cut and misused tiles. No water comes out in the shower full of scale, there is no dryer or iron and the glass closet doors are only propped and you can't open them! There is a lack of tissues and the shower curtain is old and dirty. I do not recommend it because of the price it asks for. They should get their act together and fix this hotel a lot, especially if they want to charge what they ask for and bring quality tourism.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The attention is excellent. I really liked going to the pool, it feels warm. After 3pm they put two types of infused water at reception. In the restaurant they only serve buffet-style destinations. And it's OK. Because you can leave with a good breakfast to go on your excursions. I came for business and as a family. The conference rooms are very good. The beds are comfortable. Despite the heat of the environment. The hotel always has good, fresh weather.
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Date of stay: May 2024
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Trip type: Travelled on business
Room Tip:El clima es muy fresco en lobby y en sala de conferencias. Si vienen a una. Traerse algo de manga...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The service of rooms and groups has been wonderful, more than excellent. Miss Sandy has been most helpful, always attentive to detail. They've treated us like kings. We are very happy. They prepared the room we wanted with the ideal timing for our event. They gave us a delicious and continuous coffee breake. They made us a very rich lunchtime menu. They actually exceeded our expectations.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Travelled on business
Room Tip:Si alguien va a viajar a Playa del Carmen o va a tener eventos de trabajo, recomiendo ampliamente...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A great hotel with excellent service and attention. Spacious and very comfortable rooms. I usually choose this hotel for its location and distance to where I go for work. The rooms are spacious and the desk they offer has connections for charging the laptop and printer, as well as spaces to recharge your cell phone or other equipment. Normally the breakfast buffet is varied and includes simple options, but with very good flavor.
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The rooms are large, comfortable and clean. The service in the restaurant is very friendly, the food is delicious but if you fancy something they sell snacks and sandwiches. There is pool and parking accessible, it is near a supermarket and a few blocks from the beach
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Date of stay: June 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Although the hotel staff is extremely friendly, the general condition of the property leaves much to be desired. The installations are damaged: the paint is in poor condition, the walls are peeled, the furniture is broken and the sheets, stained and on the verge of being broken by use. The towels, meanwhile, arrived broken during each of the four days of my stay, despite having repeatedly notified me, suggesting that this is the common state of the hotel towels. In addition, the shower lacks pressure in the hot water and the room has no natural ventilation, which prevented the swimsuits from drying properly. Also, the sink has a strong smell of plumbing. Breakfast offers few options and eggs, although available, are tasteless or salty.
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Date of stay: February 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
Room Tip:Si tienes mejores opciones por precio similar decídete por otro, las fotos de si página no...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Got a dirty room. Sheets were not changed, plenty hair everywhere, only two towels in room for four. When asked at the reception to clean, change sheets and add towels, they said they will do it tomorrow. Asked for manager, they did not want to call him/her. Then we complained to our agency, now we wait for them to find a solution... Would recomend to avoid this hotel.
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Date of stay: December 2023Trip type: Travelled with family
Room Tip:Avoid this hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Buen día, no somos todo incluido, dentro de nuestros servicios le damos el desayuno en cortesía, las comidas y cenas son a la carta (no incluidos).
Quedamos a sus órdenes
Hola! estamos a 15 min del centro puede ir caminando es una zona segura ya que esta dentro del condominio de Playacar.
Cuenta con transportación en diferentes horarios a lugares específicos del centro adicional si va algún otro lugar cuenta con servicio de taxi externo el cual corre por su cuenta.
Fort Saskatchewan, Canada85 contributions82 helpful votes
Hi, I just saw your question. I am confused by your wording. I don't have a studio suite. I don't own the hotel. I take it you need a fridge and stove? I don't believe they have those in the hotel.
Watford, United Kingdom74 contributions12 helpful votes
"There is parking on site and a tour desk. A few restaurants within a ten minute walk. A large grocery store and McDonald's is a 5 minute drive from the hotel. "
There are more places to choose from in the Playa del Carmen area.
PRICE RANGE
C$91 - C$138 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express playacar riviera maya hotel playa del carmen, express playa del carmen, express playacar riviera maya, holiday inn playa del carmen, playa del carmen holiday inn
FORMERLY KNOWN AS
Holiday Inn Express Playa Del Carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
196
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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