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    Hotel Cielo

    4th Street, Between 5th And 10th Ave., Playa del Carmen 77710, Mexico
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    2017-07-30 2017-07-31
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    US$80US$115
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    Traveller (389)
    Room & Suite (108)
    Dining (27)
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    Overview
    • Excellent72%
    • Very good22%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Family Rooms
    Bar/Lounge
    Concierge
    Banquet Room
    Laundry Service
    Rooftop Terrace
    Private Balcony
    3.0 Star Hotel
    All hotel details
    La Pasion Hotel Boutique by Bunik
    1,222 reviews
    #17 of 209 hotels in Playa del Carmen
     
    The Palm at Playa
    1,431 reviews
    #25 of 209 hotels in Playa del Carmen
     
    Mahekal Beach Resort
    2,692 reviews
    #27 of 209 hotels in Playa del Carmen
     
    The Royal Playa del Carmen
    15,892 reviews
    #11 of 209 hotels in Playa del Carmen
     
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    Rooms
    Jul 30Jul 31
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (841)
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    There are newer reviews for Hotel Cielo
    See the most recent reviews

    461 - 465 of 722 reviews

    Reviewed 9 June 2011

    great experience, really cool area. The people there are real helpful and fun. The area is perfect to relax... (specially after having been out all night)More

    Thank viagnehy
    Response from HotelCielo, Owner at Hotel CieloResponded 15 June 2011

    Gracias viagnehy for your review. We know you traveled a great distance for your vacation,so we at Hotel Cielo were Happy to accommodate you & maybe one day we will see you in Barcelona. Thank you for staying with Hotel Cielo. Owner / Manager Steven...More

    Reviewed 4 June 2011

    Stayed at hotel Cielo on many occasions & was never dissapointed ! Always a warm greeting with lots of helpful recommendations. There is nothing fancy about this place but that's just the way I like it. It has a wonderful Boutiquey Mexican charm about it...More

    Thank wilbur68
    Response from HotelCielo, Owner at Hotel CieloResponded 15 June 2011

    Thank you wilbur68 for your review & continuing patronage, we really appreciate it. We are delighted that we were able to make your vacation enjoyable once again & we will do our best to continue to to so. Please be sure to check your e...More

    Reviewed 3 June 2011

    I have gone to Playa del Carmen several times in the last few months as I have been in the market for a condo there. Have stayed in several hotels in the centro and close to the beach. Some of them were twice the price...More

    Thank eileend10
    Response from HotelCielo, Owner at Hotel CieloResponded 4 June 2011

    Thank you eileend10 for choosing Hotel Cielo & that you took the time to write your review. We are very pleased that you were so enthusiastic about your review & we really appreciate it. I really cant say much more, you said it all, and...More

    Reviewed 31 May 2011

    A couple of friends recommended Hotel Cielo to us & I am so happy we chose to stay with them. Clean rooms & It´s one of my peeves Comfortable,rooms were cool, unique design, owner says they will update but we loved it, I will definitely...More

    Thank beetlezb
    Response from HotelCielo, Owner at Hotel CieloResponded 4 June 2011

    Thank you beetlezb for your review. This is exactly what we strive for... These are the words we want to continually hear..... "Excellent Little Hotel" and we at Hotel Cielo will continue to work diligently to achieve this. I & I am sure yourselves as...More

    Reviewed 23 May 2011

    We had an amazing time!!! The hotel has a wonderful rooftop to get away and watch the sunrise and sunset. The hotel is right off the main drag and so close to the beach. The staff was great and the rooms were clean and quiet...More

    Thank leach_jbl
    Response from HotelCielo, Owner at Hotel CieloResponded 26 May 2011

    Thank you leach_jb for taking the time to write your review. We were delighted that you chose Hotel Cielo again for your vacation & that you had an amazing experience. It is so rewarding for us when we have repeat guests, it is then we...More

    La Pasion Hotel Boutique by Bunik
    1,222 reviews
    #17 of 209 hotels in Playa del Carmen
     
    The Palm at Playa
    1,431 reviews
    #25 of 209 hotels in Playa del Carmen
     
    Mahekal Beach Resort
    2,692 reviews
    #27 of 209 hotels in Playa del Carmen
     
    The Royal Playa del Carmen
    15,892 reviews
    #11 of 209 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Concierge
    • Multilingual Staff
    • Laundry Service
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$44 - US$333 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #37 Romantic Hotel in Playa del Carmen
    • #39 Family Hotel in Playa del Carmen
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 18
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Booking.com, HostelWorld, Hotels.com, Expedia, Travelocity, TripOnline SA, Cheap Tickets, Hotwire, Cancelon and HotelQuickly so you can book your Hotel Cielo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Hotel Cielo Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (389)
    Room & Suite (108)
    Dining (27)
    Pool & Beach (14)
    Hotel & Grounds (281)
    Bathroom (17)
    Business Centre & Event Rooms (3)
    Family and Play Areas (2)
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    Ask a question
    Questions & Answers
    Lisa A
    11 July 2017|
    Answer Show all 2 answers
    Response from HotelCielo | Property representative |
    Hi there! There are quite a few around. Xcaret is just down teh road as Vic mentioned. There is also Xel Ha which is closer to Tulum. You will have your choice when you are down here. We look forward to seeing you!
    0
    Votes
    Olivefamily09
    1 July 2017|
    Answer Show all 3 answers
    Response from HotelCielo | Property representative |
    Hi there! Yes, our hotel is kid friendly. We have families stay with us all the time. There is lots to do with Parque Fundadores just south of us and we are just meters away from the the 5th like Vic K said (thank you... More
    0
    Votes
    dones1946
    21 May 2017|
    Answer Show all 2 answers
    Response from HotelCielo | Property representative |
    Well that is unusual. We have always had hot water. I am quite sure during your stay it was a maintenance issue. As for the water pressure we are a green building with water saving shower heads, we have never had complaints... More
    0
    Votes
    Room Tips
    "Some rooms have balconies while others dont so if you want one ask for it. Also the roof of this place is a..."
    Read review
    "Room 11 is probably the best in the hotel"
    Read review
    "Balcony rooms get plenty of light."
    Read review
    "Since we are light sleeprs we chose a room toward the back of the hotel. It was Perfect! cold, dark and..."
    Read review
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