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    Hotel Cielo

    4th Street, Between 5th And 10th Ave., Playa del Carmen 77710, Mexico
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    2017-10-08 2017-10-09
    Savings alert: 11% below average rate

    The price you found is 11% lower than this hotel's average rate of US$70/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$75
    US$62
    SAVE US$13
    US$67
    US$62
    Traveller (399)
    Room & Suite (111)
    Dining (27)
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    Overview
    • Excellent72%
    • Very good22%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Bar/Lounge
    Concierge
    Rooftop Terrace
    Private Balcony
    Free Parking
    3.0 Star Hotel
    All hotel details
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    The Palm at Playa
    1,508 reviews
    #22 of 211 hotels in Playa del Carmen
     
    Mahekal Beach Resort
    2,780 reviews
    #27 of 211 hotels in Playa del Carmen
     
    The Royal Playa del Carmen
    16,221 reviews
    #13 of 211 hotels in Playa del Carmen
     
    La Pasion Hotel Boutique by Bunik
    1,251 reviews
    #15 of 211 hotels in Playa del Carmen
     
    Rooms
    Oct 8Oct 9
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (853)
    There are newer reviews for Hotel Cielo
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    491 - 495 of 732 reviews

    Reviewed 13 April 2011

    I went here with my 9 month old and mom for a few days after our visit to Merida. It is a smaller hotel which I prefer over the big resorts because I think you get better service. There is a wonderful restaurant right downstairs...More

    Thank ABSL_11
    Response from HotelCielo, Owner at Hotel CieloResponded 20 April 2011

    Thank you ABSL_11 for taking the time to write your review. I too prefer the small hotels, its more personal. I remember you explaining your visit to Merida, now I must see it for myself. It was a pleasure to have you & your family...More

    Reviewed 12 April 2011

    had a great time , no need for one of those giant hotels, they have it all here.i would recommend to everyone.More

    Thank richbass
    Response from HotelCielo, Owner at Hotel CieloResponded 18 April 2011

    Awesome, Awesome, Awesome .... We love it, Thank you so much for you review, that is what is awesome to us. I think you´re right, who needs a giant hotel that will never remember who you are. We at Hotel Cielo will always try to...More

    Reviewed 11 April 2011

    Went to Playa on a wimse. heard about Hotel Cielo from a friend. I did not want the all inclusive thing I wanted to be free to go and do what we wanted. Well this place was the best. Central in the middle of town,...More

    Thank kvfr
    Response from HotelCielo, Owner at Hotel CieloResponded 18 April 2011

    The word is spreading .... and we are happy about it. It is fantastic for us that we were recommended to you, and as well, fantastic for you that you enjoyed your stay with us. So kvfr, thank you for your review & please know...More

    Reviewed 11 April 2011

    Awake to cool ocean breezes, sunshine, and a land of endless colors. The Mariachi serenading, the palapas, fine mexican cuisine, friendly staff, are just a few to mention.. This is a great choice if you are in the Riviera!!!More

    Thank wassup1Nunya
    Response from HotelCielo, Owner at Hotel CieloResponded 18 April 2011

    Wassup !!! LOL. 1 Nunya. Thank you for taking the time to write a review. We are happy that you really got to experience all that Playa del Carmen has to offer & that you really took it all in. This is just what we...More

    Reviewed 11 April 2011

    Picture a charming hotel that was built and owned by world travelers, fit & finished with authentic Mexican decor, and located in an old fishing town just steps from the turquoise beaches of the Caribbean. Add a margarita to the picture and loads of sunshine...More

    Thank scott_snizek
    Response from HotelCielo, Owner at Hotel CieloResponded 18 April 2011

    Thanks scott_sn... It is really a good feeling, when we at Hotel Cielo know that our guests had an excellent vacation experience. It lets us know that we are achieving our goals. We appreciate you taking the time to write a review & compliment on...More

    The Palm at Playa
    1,508 reviews
    #22 of 211 hotels in Playa del Carmen
     
    Mahekal Beach Resort
    2,780 reviews
    #27 of 211 hotels in Playa del Carmen
     
    The Royal Playa del Carmen
    16,221 reviews
    #13 of 211 hotels in Playa del Carmen
     
    La Pasion Hotel Boutique by Bunik
    1,251 reviews
    #15 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$71 - US$328 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #37 Romantic Hotel in Playa del Carmen
    • #39 Family Hotel in Playa del Carmen
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 18
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, HostelWorld, Hotels.com, Orbitz, Travelocity, TripOnline SA, Hotwire, Cancelon and HotelQuickly so you can book your Hotel Cielo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Hotel Cielo Riviera Maya/Playa Del Carmen, Mexico
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    Traveller (399)
    Room & Suite (111)
    Dining (27)
    Pool & Beach (14)
    Hotel & Grounds (288)
    Bathroom (17)
    Business Centre & Event Rooms (3)
    Family and Play Areas (2)
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    Ask a question
    Questions & Answers
    Veronika G
    16 August 2017|
    AnswerShow all 3 answers
    Response from HotelCielo | Property representative |
    Hola! There are several parking lot options in surrounding blocks that are safe. They are a very short distance from us.
    0
    Votes
    Michelle B
    30 July 2017|
    AnswerShow all 3 answers
    Response from Vic K | Reviewed this property |
    We had a balcony room but we used their roof top patio to smoke. It was a shaded nice area.
    0
    Votes
    Lisa A
    11 July 2017|
    AnswerShow all 3 answers
    Response from HotelCielo | Property representative |
    Hi there! There are quite a few around. Xcaret is just down teh road as Vic mentioned. There is also Xel Ha which is closer to Tulum. You will have your choice when you are down here. We look forward to seeing you!
    0
    Votes
    Room Tips
    "Has no elevator so ask for a lower floor for elderly couple or if you have trouble walking up steps"
    Read review
    "Get a balcony room. The rooms without balconies are smaller but quieter."
    Read review
    "Make sure not to book ground level."
    Read review
    "tell them what you are looking for and they will accommodate the best they can"
    Read review
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